| Dokumendiregister | Sotsiaalministeerium |
| Viit | 1.4-2/1254-1 |
| Registreeritud | 12.05.2026 |
| Sünkroonitud | 13.05.2026 |
| Liik | Sissetulev kiri |
| Funktsioon | 1.4 EL otsustusprotsess ja rahvusvaheline koostöö |
| Sari | 1.4-2 Rahvusvahelise koostöö korraldamisega seotud kirjavahetus (Arhiiviväärtuslik) |
| Toimik | 1.4-2/2026 |
| Juurdepääsupiirang | Avalik |
| Juurdepääsupiirang | |
| Adressaat | Office Verlab Institute |
| Saabumis/saatmisviis | Office Verlab Institute |
| Vastutaja | Kristiina Aavik (Sotsiaalministeerium, Kantsleri vastutusvaldkond, Terviseala asekantsleri vastutusvaldkond, Tervishoiukorralduse osakond) |
| Originaal | Ava uues aknas |
Track your medical devices February 2026
About
Verlab Institute is an independent research institute in Bosnia and Herzegovina.
The Institute is internationally recognized for its engagement in research and development activities, actively participating in global research networks and strategic partnerships with universities,
research organizations, industry leaders, and international institutions. Through these collaborations, Verlab Institute contributes to high-impact projects in areas such as biomedical engineering, digital
health, artificial intelligence, cybersecurity, smart systems, and advanced ICT solutions.
The institute holds ISO 21001 certification, demonstrating compliance with internationally recognized standards for educational organization management systems.
Verlab Institute places a strong focus on research integrity, quality assurance, and compliance with international standards, supported by its formal accreditation and proven track record in EU-
funded and international projects.
Mission and vision
Mission Vision
To lead impactful, multidisciplinary research that meets global needs. To inspire innovation and scientific discovery.
To deliver sustainable solutions for academia, industry, government, and society.
To be a trusted research hub,
driving innovation and
supporting societal progress.
Areas of expertise
WHO collaboration and publication
Role in WHO technical series
Members of the Institute maintained active professional engagement with the World Health
Organization (WHO) and coordinated the creation of to the international guideline - Inventory and Maintenance Management Information Systems (IMMIS), which provides structured guidance for strengthening medical device lifecycle management.
Core expertise
Digital transformation of Medical Technology Management
Institutional level National / Regional Level
The objective is to move institutions from reactive
maintenance models toward predictive, data- driven asset management. Within methodology
deployment, we operationalize standardized procedures for preventive and corrective maintenance, performance verification,
calibration, risk-based classification, and lifecycle documentation. Where applicable, we integrate
AI-driven tools and analytics to enable predictive maintenance models that reduce equipment
downtime, optimize costs, and enhance patient
safety.
We support the development of national
strategies for digital medical device management and health technology governance. These
strategies define long-term transformation roadmaps, sustainability mechanisms,
investment planning models, and capacity
development programs. Our approach connects health policy with digital transformation, artificial
intelligence, and quality assurance systems, ensuring resilient and future-ready national
healthcare systems.
Implementation approach
Our structured implementation model is designed to ensure sustainable, measurable, and scalable transformation across healthcare systems.
1. Assessment
The implementation process begins with a comprehensive and evidence-based assessment of the existing environment. This includes evaluation of current medical device inventories, maintenance practices, digital infrastructure, regulatory frameworks, workforce capacity, and data governance structures. We analyze institutional workflows, national policy alignment, and digital maturity levels to identify systemic gaps, risks, and opportunities for optimization.
2. Framework development
Based on the assessment findings, we design regulatory, operational, and digital frameworks aligned with WHO technical guidance and international best practices. This phase includes drafting regulatory documents, defining
governance structures, establishing standardized operating procedures, and designing system architectures for inventory and maintenance management.
3. Deployment
Our methodology prioritizes risk mitigation, cybersecurity compliance, and structured change management to ensure smooth transition toward digital medical device management.
4. Capacity building
Sustainable transformation requires strong human capacity alongside technical systems. Therefore, continuous training, mentorship, and knowledge transfer are integral components of our implementation model.
Contact information
For further inquiries
https://verlabinstitute.com | Ferhadija 27, 71 000 Sarajevo, Bosnia and Herzegovina | [email protected]
|
Tähelepanu!
Tegemist on välisvõrgust saabunud kirjaga. |
I
hope this message finds you well. Please find attached two documents for your information:
A letter introducing the WHO publication Inventory and Maintenance Management Information System for Medical Devices and outlining opportunities for collaboration in the area of digital medical technology
management.
A brief overview of the expertise and activities of the Verlab Institute, including our work in digital health systems, biomedical engineering, and international research collaborations.
The
attached materials provide an overview of our approach to supporting healthcare systems in strengthening the structured management of medical technologies, including inventory control, maintenance management, and digital transformation of health technology
systems.
Should
this topic be of interest for your institution, we would be pleased to organize a short introductory meeting to discuss potential cooperation and explore how our experience could support your priorities. Please share your availability by replying to this e-mail.
Thank
you for your time and consideration.
Kind
regards,
|
Matea Inić
Coordinator of operational activities/project coordinator
|
|
|
phone: +387 33 569 540 mobile: +387 62 363 620
|
Ferhadija 27, 71 000 Sarajevo |
Track your medical devices February 2026
About
Verlab Institute is an independent research institute in Bosnia and Herzegovina.
The Institute is internationally recognized for its engagement in research and development activities, actively participating in global research networks and strategic partnerships with universities,
research organizations, industry leaders, and international institutions. Through these collaborations, Verlab Institute contributes to high-impact projects in areas such as biomedical engineering, digital
health, artificial intelligence, cybersecurity, smart systems, and advanced ICT solutions.
The institute holds ISO 21001 certification, demonstrating compliance with internationally recognized standards for educational organization management systems.
Verlab Institute places a strong focus on research integrity, quality assurance, and compliance with international standards, supported by its formal accreditation and proven track record in EU-
funded and international projects.
Mission and vision
Mission Vision
To lead impactful, multidisciplinary research that meets global needs. To inspire innovation and scientific discovery.
To deliver sustainable solutions for academia, industry, government, and society.
To be a trusted research hub,
driving innovation and
supporting societal progress.
Areas of expertise
WHO collaboration and publication
Role in WHO technical series
Members of the Institute maintained active professional engagement with the World Health
Organization (WHO) and coordinated the creation of to the international guideline - Inventory and Maintenance Management Information Systems (IMMIS), which provides structured guidance for strengthening medical device lifecycle management.
Core expertise
Digital transformation of Medical Technology Management
Institutional level National / Regional Level
The objective is to move institutions from reactive
maintenance models toward predictive, data- driven asset management. Within methodology
deployment, we operationalize standardized procedures for preventive and corrective maintenance, performance verification,
calibration, risk-based classification, and lifecycle documentation. Where applicable, we integrate
AI-driven tools and analytics to enable predictive maintenance models that reduce equipment
downtime, optimize costs, and enhance patient
safety.
We support the development of national
strategies for digital medical device management and health technology governance. These
strategies define long-term transformation roadmaps, sustainability mechanisms,
investment planning models, and capacity
development programs. Our approach connects health policy with digital transformation, artificial
intelligence, and quality assurance systems, ensuring resilient and future-ready national
healthcare systems.
Implementation approach
Our structured implementation model is designed to ensure sustainable, measurable, and scalable transformation across healthcare systems.
1. Assessment
The implementation process begins with a comprehensive and evidence-based assessment of the existing environment. This includes evaluation of current medical device inventories, maintenance practices, digital infrastructure, regulatory frameworks, workforce capacity, and data governance structures. We analyze institutional workflows, national policy alignment, and digital maturity levels to identify systemic gaps, risks, and opportunities for optimization.
2. Framework development
Based on the assessment findings, we design regulatory, operational, and digital frameworks aligned with WHO technical guidance and international best practices. This phase includes drafting regulatory documents, defining
governance structures, establishing standardized operating procedures, and designing system architectures for inventory and maintenance management.
3. Deployment
Our methodology prioritizes risk mitigation, cybersecurity compliance, and structured change management to ensure smooth transition toward digital medical device management.
4. Capacity building
Sustainable transformation requires strong human capacity alongside technical systems. Therefore, continuous training, mentorship, and knowledge transfer are integral components of our implementation model.
Contact information
For further inquiries
https://verlabinstitute.com | Ferhadija 27, 71 000 Sarajevo, Bosnia and Herzegovina | [email protected]
Naučnoistraživački institut Verlab za biomedicinski inžinjering, medicinske uređaje i vještačku inteligenciju
Verlab Research Institute for Biomedical Engineering, Medical Devices and Artificial Intelligence
Verlab Institute ○ Ferhadija 27 ○ 71 000 Sarajevo ○ Bosnia and Herzegovina ○ ID No.:4203009220006 ○ VAT: 203009220006 ○ Privredna banka d.d. Sarajevo: 101-104 00778788-61 ○ Tel: +387 33 569 540 ○ Fax: +387 (33) 56 95 49 ○ e-mail: [email protected]
Subject: Digital transformation and structured management of medical technologies at institutional and national levels
Information on WHO Publication Inventory and maintenance management information system for medical device 1
Dear Sir/Madam,
It is our honor to address you on behalf of Verlab Institute for Biomedical Engineering, Medical Devices and Artificial Intelligence, a research institution dedicated to strengthening healthcare systems through digital innovation, regulatory development and applied scientific expertise.
We are addressing you in our capacity as technical editor of the published World Health Organization (WHO) publication Inventory and Maintenance Management Information System for Medical Devices (2025) (see attached). This publication represents a consolidated framework developed in collaboration with international experts and WHO advisory bodies, integrating global best practices in medical device inventory control, inspection, maintenance, digital management systems (CMMS and IMMIS), and the application of artificial intelligence in predictive maintenance. The methodologies presented in the publication are based on solutions designed, implemented and validated within real healthcare systems. They now serve as a structured model for institutional and national adoption.
In this context, in addition to sharing information about the newly published guideline, we would welcome the opportunity to discuss your institutional or national priorities in this area and explore how our expertise could support your ongoing and future initiatives. Please find attached our capability statement, which outlines our expertise, methodology, and implementation experience in digital medical technology management. We are confident that structured digital management of medical technologies significantly enhances patient safety, operational transparency and system efficiency.
We remain at your disposal to organize a brief introductory meeting and present an approach tailored to your priorities.
Respectfully,
Director
Dr. Lejla Gurbeta Pokvić
1 https://iris.who.int/items/e09dbfa7-1823-4341-841e-abcff3fdbe19
Naučnoistraživački institut Verlab za biomedicinski inžinjering, medicinske uređaje i vještačku inteligenciju
Verlab Research Institute for Biomedical Engineering, Medical Devices and Artificial Intelligence
Verlab Institute ○ Ferhadija 27 ○ 71 000 Sarajevo ○ Bosnia and Herzegovina ○ ID No.:4203009220006 ○ VAT: 203009220006 ○ Privredna banka d.d. Sarajevo: 101-104 00778788-61 ○ Tel: +387 33 569 540 ○ Fax: +387 (33) 56 95 49 ○ e-mail: [email protected]
Subject: Digital transformation and structured management of medical technologies at institutional and national levels
Information on WHO Publication Inventory and maintenance management information system for medical device 1
Dear Sir/Madam,
It is our honor to address you on behalf of Verlab Institute for Biomedical Engineering, Medical Devices and Artificial Intelligence, a research institution dedicated to strengthening healthcare systems through digital innovation, regulatory development and applied scientific expertise.
We are addressing you in our capacity as technical editor of the published World Health Organization (WHO) publication Inventory and Maintenance Management Information System for Medical Devices (2025) (see attached). This publication represents a consolidated framework developed in collaboration with international experts and WHO advisory bodies, integrating global best practices in medical device inventory control, inspection, maintenance, digital management systems (CMMS and IMMIS), and the application of artificial intelligence in predictive maintenance. The methodologies presented in the publication are based on solutions designed, implemented and validated within real healthcare systems. They now serve as a structured model for institutional and national adoption.
In this context, in addition to sharing information about the newly published guideline, we would welcome the opportunity to discuss your institutional or national priorities in this area and explore how our expertise could support your ongoing and future initiatives. Please find attached our capability statement, which outlines our expertise, methodology, and implementation experience in digital medical technology management. We are confident that structured digital management of medical technologies significantly enhances patient safety, operational transparency and system efficiency.
We remain at your disposal to organize a brief introductory meeting and present an approach tailored to your priorities.
Respectfully,
Director
Dr. Lejla Gurbeta Pokvić
1 https://iris.who.int/items/e09dbfa7-1823-4341-841e-abcff3fdbe19