Pöördumine

Dear Ministry of Justice and Digital Affairs of Estonia,

I am writing on behalf of the Danish Court Administration, as we are currently examining how courts across Europe are utilising AI technologies for translation and voice-to-text services.

In this context, we have taken a particular interest in your AI-based speech-to-text solution within the Estonian courts (SALME). Our understanding is that Estonia has implemented an AI-based speech-to-text system across all courts nationwide. The system supports both real-time and post-processing transcription of hearings, including speaker identification, with an accuracy of approximately 92 %. It is used in both physical and remote hearings, and recordings are made in all cases, which can subsequently be either fully transcribed or summarised. Furthermore, SALME is integrated into the courts’ existing IT systems and the national e-justice infrastructure (KIS and e-File) and operates entirely on state-controlled infrastructure rather than public cloud services. The solution is understood to have been developed by CGI Estonia and Tilde, with the latter providing the speech recognition component. Overall, the system appears to be fully implemented and operational at the national level.

We would be grateful if you could confirm whether this understanding of the platform and its functionalities is accurate.

In addition, we would highly appreciate any further information you may be able to share regarding the current status, implementation, and practical use of AI-based speech-to-text solutions within your judicial system, in particular:

• In which types of cases or contexts has the technology been used, and has it been fully implemented?
• Which technical setup is used (e.g., cloud-based, on-premises, or hybrid)? If hybrid, we would appreciate further details regarding the distribution of responsibilities and data processing.
• Are there any restrictions on when the solution can or cannot be used?
• What is the approximate volume of usage?
• How would you assess the quality of the service?
• What challenges or limitations have you encountered?

Additionally, if the solution is hosted on government or ministry-controlled infrastructure, we would appreciate clarification regarding data access and the applicable governance framework.

Any further relevant information you may wish to share would be greatly appreciated.

As we intend to use the input for an internal meeting next week, we would greatly appreciate it if you could provide your response during the course of this week, or at the latest early next week.

We look forward to your response and thank you in advance for your time and assistance.

Kind regards

Souad Anaya Bourrid (Ms.)

International Coordinator & Business Developer

Mob: +45 2960 4684

[email protected]

The Danish Court Administration (Domstolsstyrelsen)

Amagerfaelledvej 56

DK-2300 Copenhagen S

Tel: +45 7010 3322

www.domstol.dk