Järelepärimine

Dokumendiregister	Sotsiaalkindlustusamet
Viit	2-2/12996-1
Registreeritud	19.05.2026
Sünkroonitud	20.05.2026
Liik	Kiri SISSE
Funktsioon	2 Teabehaldus
Sari	2-2 Kirjavahetus rahvusvahelise koostöö küsimustes
Toimik	2-2/2026
Juurdepääsupiirang	Avalik
Adressaat	Victim Support Europe
Saabumis/saatmisviis	Victim Support Europe
Vastutaja	Kaire Tamm (SKA, Ohvriabi osakond)
Originaal	Ava uues aknas

Failid

Sharing Practices on Supporting Victims with Mental Health Vulnerabilities.msg

ATT00001.txt

ATT00002.htm

Outlook-4czdb2iy.png

Outlook-52s5knut.png

Sharing Practices on Supporting Victims with Mental Health Vulnerabilities.msg

From: Andrea C贸rdoba Cano | VSE <[email protected]>
Sent: Wed, 13 May 2026 09:06:18 +0000
Cc: Larisa Spahic | VSE <[email protected]>; Melina Lepida | VSE <[email protected]>; Levent Altan | VSE <[email protected]>; Diletta Marchesi | VSE <[email protected]>
Subject: Sharing Practices on Supporting Victims with Mental Health Vulnerabilities

Dear Member,

We hope you are doing well.

As you know, within the Victim Care Team we receive requests for support from victims and, whenever appropriate, refer them to our member organisations or other reliable organisations we are aware of. Through this work we have observed a growing number of cases involving victims who appear to present some form of vulnerability or possible mental health condition alongside their victimisation experience.

These situations are often particularly complex and require specialised, sensitive, and coordinated responses in order to ensure that victims receive appropriate support, protection, and access to services. In many cases, the presence of mental health vulnerabilities can significantly affect communication, risk assessment, decision-making, engagement with services, and the overall recovery process for victims of crime.

In addition, several professionals and external services working with victims of crime have recently contacted us seeking guidance, support, protocols, or practical recommendations on how to appropriately support victims who may also be experiencing mental health difficulties. This has highlighted the increasing need for clearer procedures, shared practices, and stronger coordination between organisations working in victim support and related fields.

For this reason, we would greatly value your feedback and expertise regarding this matter. In particular, we would appreciate if you could share:

Whether you are also encountering this type of case in your daily work;
Whether you believe these situations are more complex and required special attention;
Whether your organisation follows any specific protocol, guidance, or good practice when supporting victims with mental health difficulties;
Whether staff within your organisation receive any specific training on this matter;
And, if possible, whether you would be willing to share any protocols, procedures, or internal guidelines currently used by your organisation.

At present, we are working on the development of a standardised protocol and framework of action aimed at helping unify approaches, strengthen inter-organisational cooperation, and improve the quality of care and support provided to victims facing these additional vulnerabilities.

We are also in the process of establishing a Community of Practice (CoP), which will serve as a forum for frontline workers across the membership. The CoP aims to provide peer support, facilitate knowledge exchange, and strengthen connections among professionals working with victims and survivors.

One of the proposed focus areas for the group is supporting victims who may experience additional vulnerabilities, including mental health challenges, alongside their victimisation. This space would allow practitioners to share experiences, reflect on good practices, and discuss challenges in a supportive and collaborative environment, with the goal of improving responses to individuals with complex needs. Feel free to share your insights related to this.

Your experience and contribution would be extremely valuable for this process, and we would sincerely appreciate any feedback or documentation you may be able to provide.

Thank you very much in advance for your collaboration, commitment, and continued support.

Kind regards,

Andrea Cordoba
Networks and Partnerships Intern

Rue Froissart 123-133
1040 Brussels, Belgium

T: 0032 (0) 23 46 04 55
https://victim-support.eu
LinkedIn | Facebook | Youtube | Instagram