Leping
| Dokumendiregister | Kaitsevägi |
| Viit | KV-0.4-2.1/24/1069-1 |
| Registreeritud | 02.07.2024 |
| Sünkroonitud | 03.07.2024 |
| Liik | Leping |
| Funktsioon | - - |
| Sari | - - |
| Toimik | - |
| Juurdepääsupiirang | Avalik |
| Juurdepääsupiirang | |
| Adressaat | |
| Saabumis/saatmisviis | |
| Vastutaja | |
| Originaal | Ava uues aknas |
Failid
Digiallkirjad
Page 1/5 - 13.06.2024
21.06.2024 nr 2-2/24/602-1
STANDARD GROUND HANDLING AGREEMENT
SIMPLIFIED PROCEDURE
(DIVERSION AND AD HOC HANDLING ONLY)
Annex B 1.0 - locations, agreed services and charges
to the Standard Ground Handling Agreement (SGHA) of January 2018
between Estonian Centre for Defence Investments
having its principal office at:
Järve 34a
11314 Tallinn
ESTONIA
Estonian Defence Forces
having its principal office at:
Juhkentali 58
15007 Tallinn
ESTONIA
represented under the statutes and authorisation by Magnus-Valdemar Saar, Director General of the Estonian Centre for Defence Investments, hereinafter referred to as “the Carrier”
and Tallinn Airport GH AS
having its principal office at:
Tartu mnt 101
10112 Tallinn
ESTONIA
and hereinafter referred to as “the Handling Company”
effective from 21.06.2024
This annex B1.0
for the location: TLL
is valid from: 21.06.2024
and replaces NIL
PREAMBLE
This Annex B is prepared based on the negotiated procedure without prior publication “Handling services at Tallinn Airport” (reference number 280400) and in accordance with the simplified procedure whereby the Parties agree that the terms of the Main Agreement and Annex A of the SGHA of January 2018 as published by the International Air Transport Association shall apply to this Annex B as if such terms were repeated here in full. By signing this Annex B, the Parties confirm that they are familiar with the aforementioned Main Agreement and Annex A.
PARAGRAPH 1. HANDLING CHARGES
1.1 For a single ground handling consisting of the arrival and the subsequent departure at agreed timings of the same aircraft, the Handling Company shall provide the following services of Annex A at the following rates.
1.2 All handling services and fees per turnaround are as stated in valid Tallinn Airport GH Pricelist (Annex 1). The Agreement without purchase order from the Carrier does not oblige the Carrier to purchase services from the Handling Company.
1.3 Handling company has the right to unilaterally change the prices listed in Annex 1 by giving 30 calendar days prior notice to the Carrier. If the Carrier does not agree with the changes done in Annex 1, the Carrier shall have the right to terminate this Annex B by giving 30 calendar days notice to the Handling Company.
PARAGRAPH 2. DISBURSEMENTS
2.1 Any disbursements made by the Handling Company on behalf of the Carrier will be reimbursed by the Carrier at cost price plus an accounting surcharge of 10% service charge. In order to claim such disbursements, the Handling Company shall provide receipts, invoices or any reasonable evidence substantiating such disbursements.
PARAGRAPH 3. SETTLEMENT
3.1 Notwithstanding Sub-Article 7.2 of the Main Agreement, invoices shall be addressed to the Carrier office and settlement of account shall be effected by the Carrier within 30 days of receipt of the invoice.
3.2 If the Carrier’s Representative disagrees with any item(s) in the invoice submitted by the Handling Company, it may withhold payment only on that item(s) until a resolution is reached. The remaining invoice amount must be paid in line with payment terms of this Paragraph. The Carrier’s Representative must communicate to the Handling Company within 10 calendar days of receipt of the invoice its reasons for withholding payment of any invoice item(s).
3.3 The Handling Company shall have the right to demand 0.07% interest rate per day on overdue payments and revoke credit facilities.
PARAGRAPH 4. DURATION
4.1 This Annex B shall become valid from 21.06.2024 and shall remain valid 48 (forty-eight) months commencing from the validity of the Agreement or until the expected maximum value of the Agreement (1 000 000 EUR excl. VAT) has been reached (until the first event occurs).
4.2 Notwithstanding Sub-Articles 11.4, 11.5, 11.6, 11.11 and 11.12 of the Main Agreement of this Annex B shall remain in force 48 (forty-eight) months commencing from the validity of the Agreement or until the expected maximum value of the Agreement (1 000 000 EUR excl. VAT) has been reached (until the first event occurs) (“Initial term”).
4.3 During the initial term described in Sub-Paragraph 4.2 the rates agreed for the Services stipulated in Paragraph 1 will be fixed in the Agreement for a minimum 12 months starting from the effective date 21.06.2024 and remain unchanged and shall be the subject to annual increase after 12 months have passed, based on the Estonian CPI change (previous 12 months), on every anniversary date of this Annex B.
PARAGRAPH 5. LIMIT OF LIABILITY
5.1 The Handling Company’s liability referred to in Sub-Article 8.5 of the Main Agreement shall be limited to an amount not exceeding the level of deductible under the Carrier’s Hull Risk Policy and which shall not, in any event, exceed the limits as follows:
Aircraft Type (ICAO Annex 14) Limit (per incident)
Group A USD 100,000
Group B, turbopropUSD 250,000
Group B, jetUSD 500,000
Group CUSD 750,000
Group DUSD 1,000,000
PARAGRAPH 6. STANDARD OF WORK
6.1 The Handling Company will carry out all agreed services in accordance with the Carrier’s operating instructions and manuals. However, new procedures and service amendments must be duly notified to Handling Company, and must be mutually agreed between Handling Company and Carrier before implementation. Nevertheless, the Handling Company may not unreasonably withhold its approval. Related extra costs to the Handling Company will be paid by the Carrier as per AS Tallinn Airport GH pricelist.
PARAGRAPH 7. NOTIFICATION
7.1 In accordance with Sub-Article 11.3 of the Main Agreement, any notice or communication to be given hereunder shall be addressed to the respective parties as follows:
To the Carrier:Estonian Centre for Defence Investments
Järve 34a
11314 Tallinn
Telephone: +372 5388 3440
E-mail: [email protected]
Attn: Kristo Raud
Estonian Defence Forces
Juhkentali 58
15007 Tallinn
Telephone: +372 5884 6309
E-mail: [email protected], [email protected]
Attn: Alex Luik
To the Handling Company:Tallinn Airport GH AS
Tartu mnt 101
10112 Tallinn, Estonia
Telephone: +372 605 8113
Fax: +372 605 8319
E-mail: [email protected]
E-mail: [email protected]
Attn: Lauri Lõo
PARAGRAPH 8. GOVERNING LAW
8.1 This Agreement shall be governed by and interpreted in accordance with the laws of the Republic of Estonia.
8.2 ln accordance with Article 9 of the Main Agreement, any disputes or claims concerning the scope, meaning, construction or effect of this Agreement or arising there from shall be referred to and finally settled by the Harju County Court.
PARAGRAPH 9. DATA PROTECTION
9.1 The Controller (the Carrier) and the Processor (the Handling Company) shall carry out processing of personal data in fully compliance to the applicable law. The purpose and the legal basis of the data processing is to ensure the execution of this Annex B (including any amendments hereto) and implementation of the lawfully granted powers to the Processor (identification of the individuals, security control and other activities) pursuant to the legitimate lnterests of the controller and the Processor.
9.2 The processor processes the personal data only on documented instructions from the controller, including with regard to transfers of personal data to a third country or an international organisation, unless required to do so by European Union or Member State law to which the processor is subject; in such a case, the processor shall inform the controller of that legal requirement before processing, unless that law prohibits such information on important grounds of public interest.
9.3 Where the processor engages another processor for carrying out specific processing activities on behalf of the Controller, the same data protection obligations as set out in this Annex B shall be imposed on that other processor. Where that other processor fails to fulfil its data protection obligations, the processor shall remain fully liable to the controller for the performance of that other processor's obligations.
9.4 Both Parties shall guarantee that relevant technical and organizational measures will be taken for the protection of the data subjects' rights. As far as reasonably possible, the processor shall help the Controller with relevant technical and organizational measures to ensure that the Controller is able to fulfil its obligations related to the exercising of the rights of ther data subjects.
9.5 Both Parties shall undertake to ensure that its employees who are granted the power to process the data have undertaken to observe the confidentiality.
9.6 The Processor shall immediately inform the Controller if, in its opinion, an instruction or action infringes this Regulation or other European Union or Member State data protection provisions.
PARAGRAPH 10. CONFIDENTIALITY
10.1 The parties to this Agreement agree that each shall treat as confidential all information provided by other party. All confidential information provided by a party hereto shall be used by any other parties hereto solely for the purposes of rendering services pursuant to this Agreement and, except as may be required in carrying out the terms of this Agreement, shall not be disclosed to any third party without the prior consent of such providing party. The foregoing shall not be applicable to any information that is publicly available when provided or which thereafter becomes publicly available or which is required to be disclosed by any regulatory authority in the lawful and appropriate exercise of its jurisdiction over a party, any auditor of the parties hereto, by judicial or administrative process or otherwise by applicable law or regulation.
Digitally signed in Tallinn Digitally signed in Tallinn
(date in digital container) (date in digital container)
for and on behalf of for and on behalf of
Tallinn Airport GH AS Estonian Centre for Defence Investments
Estonian Defence Forces
Phone: +372 605 8113 Phone: +372 5388 3440, +372 5884 6309
Telefax: +372 605 8319
SITA: TLLGH8X Estonian Defence Forces
Reg: 11206785 Reg: 70008641
VAT reg: EE101017374 VAT reg: EE101272342
IBAN: EE592200221030028734 IBAN: EE891010220034796011
SWIFT/ BIC code: HABAEE2X SWIFT/ BIC code: EEUHEE2X
…………………………………………… ………………………………………………..
Indrek Nõlvak Magnus-Valdemar Saar
Chairman of Management Board Director General
PRICELIST
OF TALLINN AIRPORT GROUND HANDLING SERVICES
Effective from 01st of May 2023
2
TABLE OF CONTENTS
LIST OF ABBREVIATIONS ............................................................................................................................... 3
1 GENERAL CONDITIONS ......................................................................................................................... 4
1.1 SCOPE OF SERVICES.................................................................................................................................... 4
1.1.1 Prices ............................................................................................................................................... 4
1.1.2 Payment ........................................................................................................................................... 5
1.1.3 Liability............................................................................................................................................ 5
1.1.4 Governing Law ................................................................................................................................ 5
1.1.5 Fees ................................................................................................................................................. 5
1.1.6 Delays and Early Arrivals ............................................................................................................... 5
2 SERVICES ................................................................................................................................................... 6
2.1 BASIC GROUND HANDLING SERVICE ......................................................................................................... 6
2.2 PASSENGER AND BAGGAGE HANDLING SERVICES ..................................................................................... 7
2.3 CARGO LOADING SERVICE ......................................................................................................................... 7
2.4 TURNAROUND COORDINATION SERVICE .................................................................................................... 7
2.5 SERVICES ................................................................................................................................................... 9
2.6 CLEANING SERVICES ............................................................................................................................... 10
2.7 BAGGAGE DELIVERY SERVICES ............................................................................................................... 14
2.8 VEHICLES AND EQUIPMENT WITH OPERATOR .......................................................................................... 15
2.9 SERVICES FOR THE CREW ......................................................................................................................... 16
2.10 EQUIPMENT RENT ............................................................................................................................... 17
2.11 DE-ICING/ANTI-ICING SERVICE ........................................................................................................... 17
2.12 NAVIGATION AND AIRPORT FEES ........................................................................................................ 18
2.13 INFRASTRUCTURE FEES ....................................................................................................................... 19
3 CONTACTS ............................................................................................................................................... 20
3
LIST OF ABBREVIATIONS
a/c: aircraft
FOD: Foreign Object Debris
GH: Ground Handling
IATA: International Air Transport Association
MTOW: Maximum Take Off Weight
PAX: Passenger
PDF: Portable Document Format
SGHA: Standard Ground Handling Agreement
T: ton = 1000 kg
VAT: Value Added Tax
4
1 GENERAL CONDITIONS
Ground handling services will be carried out by Tallinn Airport GH Ltd in accordance with
international industry standards using local procedures and necessary systems and equipment,
trained and qualified personnel.
Tallinn Airport GH provides ground handling services under IATA SGHA 2018.
1.1 Scope of services
All aircraft handling requests must be sent to Tallinn Airport GH as soon as possible (at least
24 hours before the planned arrival/departure). Contact on page 23.
By placing an order, the client tacitly accepts the following conditions, which rules out the need
for any further special agreements to be made in individual cases. Tallinn Airport GH is not
legally bound to adhere to the clients purchasing regulations, even in the case that it does not
disagree to them explicitly.
For charter carriers and customers without DCS system requirements, we are able to offer
RESA hosted Local check-in and boarding.
1.1.1 Prices
All prices are in euros. All prices are net (without VAT). Exceptions are marked.
All prices are based on normal operating hours, 06:00-22:00 local time.
Extra 100% will be charged for providing ground handling services at night, 22:00 – 06:00 local
time, and during Estonian Public Holidays1.
Extra manpower is charged minimum 4 hours at night.
Any disbursements made by Tallinn Airport GH to third parties on behalf of the client of the
services will be charged to the client at cost price plus an accounting surcharge of 10%.
1 January 1, February 24, Good Friday, Easter Sunday, May 1, Whitsunday (Pentecost), June 23, June 24, August
20, December 24, December 25, December 26
5
Cancellation policy: Upon cancelling the flight less than 24 hours before arrival, 50% of the
Basic Ground Handling charge will apply.
1.1.2 Payment
Payment for the rendered services must be made before the departure of the aircraft unless
otherwise agreed. Paying in other currency than Euro, the valid Swedbank exchange rate is used
to calculate the price.
Payment methods: prepayment; Visa, Mastercard.
1.1.3 Liability
Ref. IATA Airport Handling Manual (AHM 810) Standard Ground Handling Agreement 2018,
Main Agreement (Article 8. Liability and Indemnity).
1.1.4 Governing Law
The court of jurisdiction is Harju County Court, Estonia. The laws of the Republic of Estonia
apply exclusively.
1.1.5 Fees
Airport fees (point 2.12) and infrastructure fees (point 2.13) will be added to ground handling
fees.
1.1.6 Delays and Early Arrivals
If an aircraft arrives/departs later/earlier than 2 or more hours from the time agreed, Tallinn
Airport GH reserves the right to charge the services by multiplying the price with 1,5.
6
2 SERVICES
2.1 Basic Ground Handling Service
MTOW PRICE
0-5 T € 255,00
5.1-15 T € 445,00
15.1-25 T € 613,00
25.1-75 T € 823,00
over 75 T up to 180 T € 993,00
over 180 T € 2054,00
Basic ground handling service includes:
• FOD check
• marshalling
• positioning (wheel chocks and safety cones)
• ground to cockpit communication up to 30 minutes
• walk-around inspection (on arrival and pre-flight)
• wheel chock and safety cones removal
• start-up assistance.
The price of the Basic Ground Handling Service applies to one turnaround up to 60 minutes.
From 60 minutes onwards, up to 12 hours the price is multiplied with 1,5.
From 12 hours onwards, the price is multiplied with 2.
7
2.2 Passenger and Baggage Handling Services
SERVICE UNIT PRICE
Passenger and baggage service
1 departing passenger with 20 kg
checked-in baggage € 5,40
1 arriving passenger with 20 kg
checked-in baggage € 4,10
Boarding pass and baggage tag 1 departing passenger € 0,04
Additional check-in desk (must be ordered
min. 48 hours prior to departure) 1 hour € 69,00
Flight creation in Local DCS per flight € 40,00
Issuance of IRRE report per case € 25,00
Implementation of a new procedure,
flight, airline, DCS, operation etc. per case
Price to be
requested
Porter service in passenger terminal (must
be ordered min 72h before)
1-5 pax € 65,00
each additional pax € 6,50
Passenger transportation. Airport-city-
airport, one way per service
Price to be
requested
Stationary storage and handling per case Price to be
requested
2.3 Cargo Loading Service
SERVICE UNIT PRICE
Cargo loading service* 1 kg € 0,18
Cargo loading service includes:
• loading cargo and mail
• transportation to/from warehouse
• cargo loading equipment with operator
• load master.
*Cargo loading service is per 1 kg per arrival and/or departure. Price is calculated by kg,
but not less than 90€ (500kg).
8
2.4 Turnaround Coordination Service
SERVICE UNIT PRICE
Turnaround coordination service 1 hour € 55,00
Turnaround coordination service includes:
• pre-flight duties
• loading instruction
• liaise with the flight crew
• coordinating servicing tasks (catering and fuel coordination)
• ordering and verifying extra services
• ensuring compliance to airline and airport procedures and policies
• ensuring adherence to safe
• secure and effective turnaround practices
• ensuring adherence to SLA and OTP
• coordinating W&B documentation with Carrier's LC
• loading report
• aircraft movement messages and delay codes.
9
2.5 Services
SERVICE UNIT PRICE
Loading Instruction (LIR) and Loading Report per flight € 29,00
Delivery and/or print of documents (MET and/or ATS) per flight € 21,00
Wing walker per walker € 59,00
Security check on arrival from non-Schengen area per aircraft € 95,00
Fuelling supervision 30 minutes € 45,00
Escort service on apron and technical area 30 minutes € 45,00
Follow me for towing 30 minutes € 50,00
Manpower 1 hour € 65,00
Filling in a questionnaire on Carrier’s form per sheet € 28,00
Reminder of account payable (from the second
reminder) per case € 10,00
Handling of an invoice dispute after the deadline per case € 25,00
Hangar rent per aircraft Price to be
requested
ULD stock control and storage per case Price to be
requested
10
2.6 Cleaning Services
Aircraft interior cleaning overview
Group 1 1-20 seats 1-20 seats
Group 2 21-49 seats 21-49 seats
Group 3
AN30, AN32, AN72, AT43, AT45, CRJ1, CRJ2,
DH8C, E145, F27, F50 50-69 seats
Group 4
A124, A148, AT72, AT73, AT75, AT76, DH8D,
CRJ7,E170, E75L, E75S, F70 70-89 seats
Group 5 AN12, CRJ9, F100, RJ70, SU95 90-110 seats
Group 6 B712, B731, E190, E195, RJ1H, RJ85, 111-130 seats
Group 7
A318, BCS3, B721, B732, B733, B735, B736, B737,
DC95, MD87 131-150 seats
Group 8 A319, B734, MD88 151-170 seats
Group 9
A320, A20N, B37M, B701, B722, B734, B738, B739,
DC85, IL62, MD81, MD82, MD83, MD90 171-190 seats
Group 10 A20N, B38M, C141 191-210 seats
Group 11 A321, A21N 211-230 seats
Group 12 over 230 seats
In case of difference between aircraft type and number of seats, aircraft type shall prevail.
Passenger aircraft interior cleaning
Group 1 per service € 32,00
Group 2 per service € 39,00
Group 3 per service € 45,00
Group 4 per service € 51,00
Group 5 per service € 57,00
Group 6 per service € 62,00
Group 7 per service € 71,00
Group 8 per service € 72,00
Group 9 per service € 91,00
Group 10 per service € 92,00
Group 11 per service € 100,00
Group 12 per service Price to be requested
11
Nightstop cleaning
Group 1 per service € 40,00
Group 2 per service € 52,00
Group 3 per service € 59,00
Group 4 per service € 64,00
Group 5 per service € 69,00
Group 6 per service € 74,00
Group 7 per service € 84,00
Group 8 per service € 89,00
Group 9 per service € 95,00
Group 10 per service € 105,00
Group 11 per service € 120,00
Group 12 per service Price to be requested
Removal of airsickness per spot € 40,00
Litter disposal 1 bag 1 bag € 10,00
Litter disposal (more than 1 bag) per service € 22,00
Passenger aircraft deep cleaning
Group 1 per service € 112,00
Group 2 per service € 194,00
Group 3 per service € 273,00
Group 4 per service € 349,00
Group 5 per service € 419,00
Group 6 per service € 449,00
Group 7 per service € 549,00
Group 8 per service € 647,00
Group 9 per service € 719,00
Group 10 per service € 789,00
Group 11 per service € 897,00
Group 12 per service Price to be requested
12
Disinfection (3) of viruses, bacteria, microbial control (Passenger aircraft)
Group 1 per service € 73,50
Group 2 per service € 73,50
Group 3 per service € 84,00
Group 4 per service € 89,25
Group 5 per service € 94,50
Group 6 per service € 103,00
Group 7 per service € 115,00
Group 8 per service € 120,00
Group 9 per service € 127,00
Group 10 per service € 140,00
Group 11 per service € 147,00
Group 12 per service Price to be requested
Cargo compartment per service Price to be requested
Disinfection (3): the elimination of microbes on surfaces. The procedure whereby measures are
taken to control or kill infectious agents on a human or animal body, on a surface (or in or on
baggage, cargo, containers, conveyances, goods and postal parcels) by direct exposure to
chemical or physical agents.
Cargo aircraft
Galley and toilet per service € 33,00
Cockpit, galley and toilet per service € 55,00
Cargo compartment per service € 231,00
Private jets
up to 45 MTOW per service € 16,50
13
Disinsection(4) flying insects control
Group 1 per service € 70,00
Group 2 per service € 79,00
Group 3 per service € 89,00
Group 4 per service € 94,00
Group 5 per service € 99,00
Group 6 per service € 107,00
Group 7 per service € 112,00
Group 8 per service € 121,00
Group 9 per service € 132,00
Group 10 per service € 141,00
Group 11 per service € 152,00
Group 12 per service Price to be requested
Cargo compartment per service Price to be requested
Disinsection (4) crawling insects control
Group 1 per service € 137,00
Group 2 per service € 155,00
Group 3 per service € 205,00
Group 4 per service € 225,00
Group 5 per service € 245,00
Group 6 per service € 275,00
Group 7 per service € 305,00
Group 8 per service € 365,00
Group 9 per service € 400,00
Group 10 per service € 475,00
Group 11 per service € 500,00
Group 12 per service Price to be requested
Cargo compartment per service Price to be requested
Disinsection(4): aircraft disinsection is the use of insecticide on international flights for insect
and disease control. The procedure whereby measures are taken to control or kill the insect
vectors of human diseases (present in or baggage, cargo, containers, conveyances, goods and
postal parcels).
14
2.7 Baggage Delivery Services
Baggage Delivery in Tallinn UNIT PRICE
Pick-up at Tallinn Airport (5) 1 file € 3,00
Regular delivery (6) 1 file € 10,00
Priority delivery (7) 1 file € 25,00
VAT included
Baggage Delivery outside Tallinn (rest of Estonia) UNIT PRICE
Delivery to the Pick-up Station (5) 1 file € 25,00
Regular delivery (6) 1 file € 10,00 + € 0,60 per km
Priority delivery (7) 1 file € 25,00 + € 0,60 per km
VAT included
Pick-up (5) :
Tallinn and its nearby area – Lost&Found Agent agrees with a customer that (s)he picks up the
baggage from the airport. Lost&Found Agent calls the customer when the baggage has arrived
and can be picked up by the customer from Tallinn Airport. Service is available 08:00-01:00
daily.
Outside Tallinn – Lost&Found Agent agrees with a customer that (s)he picks up the baggage
from the local pick-up station. Lost&Found Agent calls the customer when the baggage can be
picked up by the customer from the local pick-up station. Pick-up stations are located in 14
Estonian cities. Pick-up times vary depending on the station.
Regular Delivery (6): Courier picks up the baggage from the airport and delivers it to the
customer’s address.
Priority Delivery (7): Business, First Class, Premium Customers baggage is delivered to
customer’s address as soon as possible by courier (within 2 hrs in Tallinn).
15
2.8 Vehicles and Equipment with Operator
SERVICE UNIT PRICE
Ground Power Unit 28V/115V 30 minutes € 59,00
Heater 30 minutes € 49,00
Air start supply per procedure € 285,00
Passenger stairs 30 minutes € 49,00
Service stairs 30 minutes € 34,00
Water service per procedure € 125,00
Draining water tanks per procedure € 55,00
Toilet service per procedure € 85,00
Pushback per procedure € 99,00
Towing 30 minutes € 99,00
Air start supply technical run 30 minutes € 375,00
Catering uplift per service € 30,00
Long-time parking covers and straps per a/c € 55,00
Ballast (25 kg) per bag € 10,00
Belt loader 30 minutes € 69,00
Fork lift up to 4,5 metric tons lift capacity 30 minutes € 99,00
Container high-loader up to 3,5 metric tons lift
capacity, height up to 3,6 metres 30 minutes € 81,00
Cargo container high-loader up to 14 metric tons lift
capacity, height up to 5,6 metres 30 minutes € 176,00
Tractor Landini SWDL/BB load capacity 5150 kg 30 minutes € 69,00
Baggage tractor 30 minutes € 42,00
Lashing for cargo 10 m € 55,00
16
2.9 Services for the Crew
SERVICE UNIT PRICE
Crew transport on the ramp up to 30 minutes € 25,00
Crew city transport (up to 7 seats )
one-way non-stop
service € 35,00
Crew city transport (8-14 seats )
one-way non-stop
service € 75,00
Crew city transport (14-21 seats )
one-way non-stop
service € 125,00
Hotel booking service (8) per booking € 20,00
Hotel booking service (8): Hotel bookings in locations close to the terminal or in the centre of
Tallinn. Checked and verified sites, 3-5 stars.
17
2.10 Equipment Rent
EQUIPEMENT UNIT PRICE
Container dolly (LD1, LD2, LD3) 30 minutes € 9,00
Container dolly (LD1, LD2, LD3) 24 hours € 50,00
Cargo pallet dolly 96x125 inches 30 minutes € 8,00
Cargo pallet dolly 96x125 inches 24 hours € 40,00
Baggage cart 30 minutes € 8,00
Baggage cart 24 hours € 40,00
2.11 De-icing/Anti-icing Service
SERVICE UNIT PRICE
Call/Group A-B per call € 250,00
Call/Group C per call € 360,00
Call/Group D per call € 385,00
Call/Group E per call € 430,00
Fluids
Type I (mixture) per litre € 5,37
Type II per litre € 6,37
Engine snow/ice removal 15 minutes € 100,00
De-icing/anti-icing service report per operation € 25,00
Contamination check per operation € 100,00
18
2.12 Navigation and Airport Fees
SERVICE UNIT PRICE
Landing charge (international flights) each MTOW T € 7,50 Landing charge (domestic flight) each MTOW T € 7,50 Passenger fee (international flights) per departing pax € 10,50 Passenger fee (domestic flights) per departing pax € 10,50 Parking fee each MTOW T € 1,53
A landing charge shall be charged for the landing of an aircraft at an aerodrome for each
1000 kg of the maximum take-off weight (MTOW) of an aircraft, or part thereof, as follows
(in Euros, EUR).
Parking fee:
• free parking up to 6 hours – all cargo aircraft;
• free praking up to 3 hours – all other aircraft;
• non Tallinn-based aircrafts 1,53 EUR, but not less than 9,20 EUR.
Airport fees are collected by Tallinn Airport GH Ltd. on behalf of Tallinn Airport.
Enroute Navigation Fee and Terminal Navigation Charge.
Collected by Estonian Air Navigation Services
Phones:
Faxes:
E-mail:
AFTN:
AFS:
WWW:
+372 625 8293
+372 605 8905
+372 601 6096
+372 625 8280
+372 601 6096
EETNZPZX
EETNYNYX
http://eaip.eans.ee/2020-10-08/html/index-en-GB.html
per departing paxPassengers with disabilities charge € 0,30
19
2.13 Infrastructure Fees
SERVICE UNIT PRICE
Aircraft handling and ramp handling(9) each MTOW T € 0,38
Passenger and baggage service(10) each departing pax € 0,58
Cargo loading service and physical transport
service(11)
per every 10 kilograms
of serviced cargo € 0,03
Environmental charge in case of de-icing service
provision
per every used litre of
de-icing fluid (100%) € 0,50
Infrastructure charge for aircraft handling and ramp handling(9) (according to Directive annex
section 5, section 6): per every aircraft maximum allowed take-off weight (MTOW) € 0,38, but
in total not less than € 319,56 in a month. Infrastructure charge is not taken for handling aircraft
with MTOW 5700 kg or less.
Infrastructure charge for passenger and baggage services(10) (according to Directive Annex
section 2 and section 3) Per every departing passenger € 0,58, but in total not less than € 319,56
in a month. Infrastructure charge is not applied for children under 2 years travelling without
their own ticket and transit and transfer passengers.
Infrastructure charge for cargo loading services and physical transport services(11) (according
to Directive annex section 4.1): per every 10 kilograms of serviced cargo - € 0,03, but in total
not less than € 319,56 in a month. Infrastructure charge is not applied for cargo and mail
handling on military and scheduled/charter passenger flights
Reference: https://www.tallinn-airport.ee/wordpress/wp-
content/uploads/2015/09/20101001_Conditions_of_Use_GH_confirmed_kk_48.pdf
20
3 CONTACTS
Handling Requests
E-mail: [email protected]
Agreements and Sales (office hours 08:00-16:30 local time)
E-mail: [email protected]
Flight Operation Services 24/7
Phone: +372 605 8421
Mobile: +372 528 8420
Fax: +372 605 8786
SITA: TLLGH8X
E-mail: [email protected]
Airport Operations Control Centre 24/7
Phone: +372 605 8461
Fax: +372 605 8433
SITA: TLLXT8X
AFTN: EETNZXZX
E-mail: [email protected]
Fuel suppliers:
Air Total (JET A1, Avgas 100LL) Naftelf Eesti AS
Phone: +372 608 5604
Fax: +372 605 8110
E-mail: [email protected]
Air BP (JET A1) Estonian Aviation Fuelling Services AS
Phone: +372 640 1212
Fax: +372 640 1216
E-mail: [email protected]
BGS
Phone: +372 605 8011
E-mail: [email protected]
Catering supplier:
Airo Catering Services Eesti OÜ
Phone: +372 605 8230
Fax: + 372 605 8232
SITA: TLLTFCR
E-mail: [email protected]
Estonian Air Navigation Services
Phone: +372 605 8905,
Fax: +372 625 8280,
AFS: EETNZPZX; EETNYNYX
E-mail: [email protected]
INTERNATIONAL AIR TRANSPORT ASSOCIATION
AHM 810
STANDARD GROUND HANDLING AGREEMENT
EFFECTIVE 1 JANUARY 2018
IATA Airport Handling Manual AHM 810 January 2018
AHM 810
IATA STANDARD GROUND HANDLING AGREEMENT
STANDARD GROUND HANDLING AGREEMENT (SGHA) between:
and:
The agreement consists of:
MAIN AGREEMENT, and, as required,
ANNEX A (description of services)
ANNEX(ES) B (location(s), agreed services and charges)
CONTENTS OF MAIN AGREEMENT
DEFINITIONS AND TERMINOLOGY
ARTICLE 1 PROVISION OF SERVICES
ARTICLE 2 FAIR PRACTICES
ARTICLE 3 SUBCONTRACTING OF SERVICES
ARTICLE 4 CARRIER'S REPRESENTATION
ARTICLE 5 STANDARD OF WORK
ARTICLE 6 REMUNERATION
ARTICLE 7 ACCOUNTING AND PAYMENT
ARTICLE 8 LIABILITY AND INDEMNITY
ARTICLE 9 ARBITRATION
ARTICLE 10 STAMP DUTIES, REGISTRATION FEES
ARTICLE 11 DURATION, MODIFICATION AND TERMINATION
ARTICLE 12 AUTHORIZATION TO CONTRACT
IATA Airport Handling Manual AHM 810 January 2018
DEFINITIONS AND TERMINOLOGY
For the sake of clarity, the following definitions and terminology apply to the SGHA;
AIRPORT TERMINAL means all buildings used for arrival and departure handling of aircraft.
候机楼
ARRANGE (or MAKE ARRANGEMENTS FOR) implies that the Handling Company will request an outside agency to perform the service required. The charge of the outside agency shall be paid by the Carrier. The Handling Company assumes no liability toward the Carrier for such arrangements.
CARGO means revenue cargo, and non-revenue cargo such as service cargo and company materials.
CARRIER'S REPRESENTATIVE means the individual or organization authorized by the Carrier to act on the Carrier's behalf in matters concerning Article 4.
CO-ORDINATE means to collect and communicate operational information to the respective parties at the direction of the Carrier, or the Carrier's Representative, as required to perform the services as contracted by the Carrier with Third Parties in the respective Annex(es) B.
CARRIER'S AIRCRAFT means any aircraft owned, leased, chartered, hired or operated or otherwise utilized by or on behalf of the Carrier and in respect of which the Carrier has either expressly or implicitly contracted, instructed or otherwise requested the Handling Company to perform or carry out any ground handling service(s).
DEPARTURE CONTROL SYSTEM (DCS) means an automated method of performing check-in, capacity control, load control and dispatch of flights.
DIRECT LOSS means a loss arising naturally or directly from an occurrence and which excludes remote, indirect, consequential, or special losses or damages, such as loss of revenue or loss of profit.
ELECTRONIC DATA INTERCHANGE (EDI) means the computer-to-computer (application-to-application program processing) transmission of business data in a standard format.
ICAO means International Civil Aviation Organization.
IATA means International Air Transport Association.
LIAISE means to communicate and maintain contact.
LOAD means any item carried in an aircraft other than is included in the basic operating weight.
LOADS means baggage, cargo, mail and any aircraft supplies including ballast.
PASSENGER(S) means any person(s) both revenue and non-revenue, except members of the crew, carried or to be carried in an aircraft with the consent of the Carrier.
PROVIDE implies that the Handling Company itself assumes responsibility for the provision of the service required.
RECEIVING CARRIER means a carrier who receives Loads from a transferring carrier at a transfer point.
SPECIAL SHIPMENTS includes, but not limited to, perishables, live animals, valuables, vulnerable cargo, news material and dangerous goods.
SPECIALIZED CARGO PRODUCTS includes but not limited to, express cargo, courier shipments and same day delivery.
STATION MANAGEMENT means management of Carrier's administrative and/or operational functions(s) within the scope defined in the Annex B.
SUPERVISION means to oversee and direct the performance of the Services contracted by the Carrier with third parties, i.e. companies who have a separate Annex B (or similar contract with the Carrier). The term Supervision shall not apply to the Handling Company self-management of its own services or overseeing of the Handling Company's subcontractors.
TECHNICAL LANDING is a landing for other than commercial reasons where no physical change of Loads, Passenger and/or crew occurs.
TICKET means either the document entitled “Passenger Ticket and Baggage Check” or the Electronic Ticket, in each case issued by or on behalf of Carrier, and including Conditions of Contract, notices and the coupons contained in it. The itinerary/receipt is a document or documents which forms part of the electronic tickets and contains the information and notices required.
TRANSIT FLIGHT is an aircraft making a landing for commercial reasons where a partial change of Loads, Passenger and/or crew occurs. It should be noted that a change in the flight number of the same aircraft does not change the status of the flight.
TRUCK SERVICE means a service operated by truck on behalf of an airline carrying Loads documented in accordance with the applicable IATA and/or ICAO rules, regulations and procedures. In the Main Agreement and in Annex A, the word “aircraft” will read “truck” and “flight” will read “truck service” when it concerns the handling of a truck as meant under the above definitions.
TURNROUND FLIGHT is an aircraft terminating a flight and subsequently originating another flight following a complete change of Loads, Passenger and/or crew.
UNIT LOAD DEVICES (ULDs) is either an aircraft pallet and pallet net combination, or an aircraft container. The purpose of the unit is to enable individual pieces of cargo, baggage or mail to be assembled into a standard-sized unit to facilitate rapid loading onto and offloading from aircraft having compatible handling and restraint systems which interface directly with the unit.
IATA Airport Handling Manual AHM 810 January 2018
MAIN AGREEMENT An Agreement made between:
having its principal office at:
hereinafter referred to as ‘the Carrier’ or ‘the Handling Company’ as the case may be,
and:
having its principal office at:
hereinafter referred to as ‘the Handling Company’ or ‘the Carrier’, as the case may be,
the Carrier and/or the Handling Company may hereinafter be referred to as “the Party(ies)”
WHEREBY THE PARTIES AGREE AS FOLLOWS:
ARTICLE 1. PROVISION OF SERVICES
1.1 General
The Carrier and the Handling Company agree to give the highest importance to the compliance to all applicable laws and regulations governing their activities and expects its agents and contractors to do the same.
Of particular concern are laws related to anti-bribery, anti-trust, data protection and labor relations (including but not limited to the prohibition of child labor).
The Handling Company shall comply with, at all times, within the limits of its capabilities and shall deploy best efforts to make sure its employees and sub-agents comply with:
• All laws and regulations applicable in its country of establishment and all other countries in which Services are provided under this Agreement
• Applicable IATA and/or ICAO and/or other governing rules, regulation and procedures
• All international treaties and regulations that apply in general to commerce and in particular to the operation of aircraft, transportation of passengers and air freight or mail
The Carrier and the Handling Company shall ensure that their respective personnel assigned to the performance of this agreement are aware of all relevant legislation applicable to commerce in general, aircraft operation, passenger transport and air freight.
Further, the Carrier and the Handling Company shall ensure that all their respective employees assigned to the performance of this Agreement where applicable, shall be aware of the essentials of:
• Competition and antitrust regulations in its country of residence, establishment as well as such regulations with extraterritorial application.
• The rules governing bribery, kick-backs, secret commissions and payments to government officials in its country of residence, establishment as well as such regulations with extraterritorial application.
• Any other applicable law or regulation, whose breach or violation by a Party or its employees could cause damage to the other Party or its employees.
It is not considered necessary or possible to specify every detail of the services it being generally understood what such services comprise and the standards to be attained in their performance.
1.2 Documents for Ground Handling
Documents used for ground handling shall be the Handling Company's own documents, where applicable, provided these documents comply with standardized formats that may apply under IATA and/or ICAO and/or other governing rules, regulations and procedures.
1.3 Scheduled Flights
The Handling Company agrees to provide for the Carrier's Aircraft for flights operating on an agreed schedule at the location(s) stated in the Annex(es) B, those services of Annex A as are listed in the Annex B for the respective locations. The Carrier, in turn, agrees to inform the Handling Company as soon as possible about any changes of schedule and/or frequencies and/or types of aircraft. This should be done based on the IATA Standard Schedule Information Manual (SSIM).
1.4 Extra Flights
The Handling Company will also provide the services to the Carrier's Aircraft for flights in addition to the agreed schedule at the same locations, provided that reasonable prior notice is given and the provision of such additional services will not prejudice commitments already undertaken.
IATA Airport Handling Manual AHM 810 January 2018
1.5 Priority
The Handling Company shall, as far as possible, give priority to aircraft operating on schedule.
1.6 Emergency Assistance
It is the responsibility of the Handling Company to participate in local emergency response plan(s) in order to provide support to the Carrier in the event of an emergency including but not limited to, forced landings, accidents or acts of violence.
Carrier will contact the Handling Company to establish the Carrier's needs in an emergency and provide the Handling Company its current emergency procedures.
In the absence of Carrier instructions, in part or whole, the Handling Company shall follow its own emergency response plan(s).
In case of an emergency, the Handling Company shall without delay activate its local emergency plan(s) which includes the immediate notification to the Carrier and establish open-line communications with the Carrier.
The Handling Company shall take all reasonable measures to assist passengers, crew and family members and to safeguard and protect baggage, cargo and mail carried in the aircraft from loss or damage in co-operation with the relevant local authorities.
All documentation and information pertaining to the emergency is the property of the Carrier and shall be held confidential by the Handling Company, unless such documentation and information is specifically required by applicable law or by governmental or local authorities' regulations.
The Carrier shall reimburse the Handling Company for expenses and disbursements incurred in rendering such assistance.
1.7 Additional Services
As far as possible, the Handling Company will, upon request, provide to the Carrier additional services not set forth in the present Agreement. Such services may be governed by special conditions to be agreed between the Parties.
1.8 Other Locations
In case of occasional flights of the Carrier's Aircraft at locations which are not designated in the present Agreement, where the Handling Company maintains a ground handling organization, the Handling Company shall, on request, make every effort, subject to the means locally available, to provide necessary services.
ARTICLE 2. FAIR PRACTICES 2.1 The Handling Company shall use its best efforts to protect the Carrier's confidential information and make it available for the purposes of the Carrier only.
2.2 Neither Party to this Agreement shall disclose any information contained in Annex(es) B to outside parties without the prior consent of the other Party, unless such information is specifically required by applicable law or by governmental or authorities' regulations.
ARTICLE 3. SUBCONTRACTING OF SERVICES 3.1 The Handling Company is entitled to delegate any of the agreed services to subcontractors with the Carrier's prior written consent. It is understood that, in this case, the Handling Company shall be responsible to the Carrier for the proper rendering of such services as if they had been performed by the Handling Company itself. Any subcontracting of services and the provider(s) thereof, shall be recorded in the Annex(es) B.
3.2 The Carrier shall not appoint any other person, company or organization to provide the services which the Handling Company has agreed to provide by virtue of this Agreement, except in such special cases as shall be agreed between the Parties.
3.3 The Carrier shall not perform self-handling on the services which the Handling Company has agreed to provide by virtue of this Agreement, except in such special cases as shall be agreed between the Parties.
ARTICLE 4. CARRIER'S REPRESENTATION 4.1 The Carrier may maintain at its own cost, its own representative(s) at the location(s) designated in the Annex(es) B. Such representative(s) and representative(s) of the Carrier's Head Office may inspect the services provided to the Carrier by the Handling Company pursuant to this Agreement, advise and assist the Handling Company and render to the Carrier's clients such assistance as shall not interfere with the provision of services by the Handling Company.
4.2 The Carrier may, by prior written notice to the Handling Company and at its own cost, engage an organization (hereinafter referred to as ‘the Supervisor’) to supervise the services of the Handling Company at the location(s) designated in Annex(es) B. Such notice shall contain a description of the services to be supervised.
The Supervisor shall have the same authority as defined above in Sub-Article 4.1 for the Carrier's own representative. 4.3 Such assistance, when performed by the Carrier's representative(s) and/or Supervisor(s) will be the sole responsibility of the Carrier, unless requested by the Handling Company.
IATA Airport Handling Manual AHM 810 January 2018
ARTICLE 5. STANDARD OF WORK
5.1 The Carrier shall supply the Handling Company with sufficient information and instructions to enable the Handling Company to perform its handling properly.
5.2 The Handling Company shall carry out all technical and flight operations services as well as other services having a safety aspect, for example, load control, loading of aircraft and handling of dangerous goods, in accordance with the Carrier's instructions, receipt of which must be confirmed in writing or by electronic confirmation to the Carrier by the Handling Company.
5.3 In the case of absence of instructions by the Carrier, the Handling Company shall apply its own standard practices and procedures provided they follow the applicable IATA industry developed standards, which may include but not limited to:
(a) IATA Resolutions
Dangerous Goods Resolutions (DGR), CSC Resolution 618
Live Animal Regulations (LAR), CSC Resolution 620
Perishable Cargo Regulations (PCR), CSC Resolution 622
Temperature Control Regulations (TCR), CSC Resolution 624
Passenger Services Conference Resolution Manual (PSCRM)
(b) IATA Recommended Practices or other IATA Standards
Framework for a postal agreement, CSC Recommended Practice 1677
ULD Regulations (ULDR), CSC RP 1681
IATA Airport Handling Manual (AHM), PSC RP 1690a
IATA Ground Operational Manual (IGOM) PSC RP1690b
ISAGO Standard Manual (GOSM)
IATA Fuel Quality Pool Control of Fuel Quality & Fueling Safety Standards
IATA Guidance Material on Standard Into-Plane Fueling Procedures
IATA Cargo Handling Manual (ICHM)
and/or ICAO and/or other governing rules, regulations and procedures.
5.4 The Handling Company agrees to ensure that the authorisation of specialised personnel performing services for the Carrier is valid and current. If at any time the Handling Company is unable to provide authorised personnel as requested by the Carrier, the Handling Company shall inform the Carrier immediately.
5.5 The Handling Company agrees to take all possible steps to ensure that, with regard to contracted services, the Carrier's Aircraft, crews, Passengers and Loads receive treatment not less favorable than that given by the Handling Company to other carriers or its own comparable operation at the same location.
5.6 The Handling Company shall ensure that a training program is established for all personnel to perform ground operations functions safely. As a minimum the Training Program shall include applicable governing rules and regulations. Industry Standards and Practices as listed in Sub-Article 5.3 should be taken in account for reference. The Handling Company agrees to ensure that the authorization of specialized personnel performing services for the Carrier is valid and current. If at any time the Handling Company is unable to provide authorized personnel as requested by the Carrier, the Handling Company shall inform the Carrier immediately.
5.7 The Handler must report to the Carrier's Representative immediately all loss, damage or security incidents, threatened or actual, to the Carrier's Aircraft, Crew, Passengers and Loads noticed in the course of the handling or which in any other way comes to the knowledge of the Handler.
5.8 The Parties shall agree on the quality standards for services provided. Such quality standards for a specific location may form part of the applicable Annex B. The Handling Company agrees to take all possible steps to ensure that, with regard to contracted services, the agreed upon quality standards will be met.
5.9 The Carrier or a regulatory authority governing the Carrier's operations may, at its own cost, and with reasonable prior notice, audit the designated services in the applicable Annex(es) B. Such notice shall contain a description of the area(s) to be audited. The Handling Company shall cooperate with the Carrier and will undertake any corrective action(s) required.
If the Carrier participates in any of the IATA audit pools, the Handling Company shall accept an audit undertaken by another carrier if done under the umbrella of the pool and for the benefit of the entire pool. The auditing company or auditing person shall be agreed by the Carrier and the Handling Company.
5.10 The Handling Company shall manage and perform oversight of its own activities and/or those subcontracted as agreed within the scope of services specified in Annex(es) B.
5.11 The Handling Company shall be able to demonstrate a Safety Management System in use in accordance with IATA AHM 610 and/or ICAO Annex 19, local and international regulations, or other governing rules.
IATA Airport Handling Manual AHM 810 January 2018
5.12 The Handling Company shall promote awareness and strive to achieve best practices
in Environmental and Social Responsibility.
5.13 The Handling Company should ensure that all ground service equipment complies with the AIRCRAFT DAMAGE PREVENTION REQUIREMENTS Aircraft Damage recommendations as detailed in Chapter 9 of the AHM.
5.14 The Handling Company shall ensure that all ground service equipment is maintained in accordance with the manufacturers' requirements or to a higher standard.
ARTICLE 6. REMUNERATION 6.1 In consideration of the Handling Company providing the services, the Carrier agrees to pay to the Handling Company the charges set out in the respective Annex(es) B, within the terms specified. The Carrier further agrees to pay the proper charges of the Handling Company and to discharge all additional expenditure incurred for providing the services referred to in Sub-Articles 1.4, 1.6, 1.7 and 1.8.
6.2 The charges set out in Annex(es) B do not include:
— any charges, fees or taxes imposed or levied by the Airport, Customs or other authorities against the Carrier or the Handling Company in connection with the provision of services herein by the Handling Company or in connection with the Carrier's flights.
— expenses incurred in connection with stopover and transfer passengers and with the handling of passengers for interrupted, delayed or cancelled flights.
Such charges, fees, taxes or other expenses as outlined above shall be borne ultimately by the Carrier.
ARTICLE 7. ACCOUNTING AND PAYMENT 7.1 The Handling Company shall invoice the Carrier monthly using the IS-XML file format described in AHM 070, unless otherwise agreed in Annex(es) B, with the charges arising from the provision of the handling services of Annex A as listed in Annex(es) B at the rates of charges set out in Annex(es) B.
7.2 Payment shall be effected through the IATA Clearing House unless otherwise agreed in Annex(es) B.
7.3 The Parties shall reach agreement on the payment terms at each location which shall form part of the applicable Annex(es) B. Should the Carrier fail to make payment or dispute the invoice(s), within the agreed terms, the Handling Company shall notify the Carrier in writing of the failure to pay. In the event that the Carrier fails to pay the amount due within the agreed rectification period, as specified in Annex(es) B, the Handling Company shall be entitled to issue 7 calendar days' notice of suspension of services to the Carrier. The Handling Company shall restore services to the Carrier within 24 hours of receipt of payment.
7.4 If the Carrier becomes insolvent, makes a general assignment for the benefit of creditors, or commits an act of bankruptcy, or if a petition in bankruptcy, or for its reorganization, or the readjustment of its indebtedness be filed by or against it, provided the petition is found justified by the appropriate authority, or if a receiver, trustee or liquidator of all, or substantially all, of its property be appointed or applied for, the Carrier has to provide prepayment or cash payment with immediate effect to the Handling Company.
ARTICLE 8. LIABILITY AND INDEMNITY
In this Article, all references to:
(a) “the Carrier” or “the Handling Company” shall include their employees, servants, agents and subcontractors;
(b) “act or omission” shall include negligence.
8.1 Except as stated in Sub-Articles 8.5 and 8.6, the Carrier shall not make any claim against the Handling Company and shall indemnify it (subject as hereinafter provided) against any legal liability for claims or suits, including costs and expenses incidental thereto, in respect of:
(a) delay, injury or death of persons carried or to be carried by the Carrier;
(b) injury or death of any employee of the Carrier;
(c) damage to or delay or loss of baggage, cargo or mail carried or to be carried by the Carrier, and
(d) damage to or loss of property owned or operated by, or on behalf of, the Carrier and any consequential loss or damage;
arising from an act or omission of the Handling Company in the performance of this Agreement unless done with intent to cause damage, death, delay, injury or loss or recklessly and with the knowledge that damage, death, delay, injury or loss would probably result.
PROVIDED THAT all claims or suits arising hereunder shall be dealt with by the Carrier; and
PROVIDED ALSO THAT the Handling Company shall notify the Carrier of any claims or suits without undue delay and shall furnish such assistance as the Carrier may reasonably require.
IATA Airport Handling Manual AHM 810 January 2018
PROVIDED ALSO THAT where any of the services performed by the Handling Company
hereunder relate to the carriage by the Carrier of passengers, baggage or cargo, then if the limitations of liability imposed by the Warsaw Convention and/or the Montreal Convention (1999) as applicable and as amended from time to time would have applied if any such act or omission had been committed by the Carrier but are held by a Court not to be applicable to such act or omission committed by the Handling Company in performing this Agreement then upon such decision of the Court the indemnity of the Carrier to the Handling Company hereunder shall be limited to an amount not exceeding the amount for which the Carrier would have been liable if it had committed such act or omission.
8.2 The Carrier shall not make any claim against the Handling Company in respect of damage, death, delay, injury or loss to third parties caused by the operation of the Carrier's Aircraft arising from an act or omission of the Handling Company in the performance of this Agreement unless done with intent to cause damage, death, delay, injury or loss or recklessly and with knowledge that damage, death, delay, injury or loss would probably result.
(a) Notwithstanding the provisions of Sub-Article 8.1, in the case of claims arising out of surface transportation which is provided on behalf of the Carrier and is part of the operation of loading/embarking or unloading/disembarking and/or is covered by the Carrier's Contract of Carriage the indemnity shall not exceed the limits specified in the said Contract of Carriage.
(b) In the case of claims arising out of surface transportation which is not provided on behalf of the Carrier and/or is not part of the operation of loading/embarking or unloading/disembarking and/or is not covered by the Carrier's Contract of Carriage the waiver and indemnity herein contained shall not apply.
8.3 The Handling Company shall not make any claim against the Carrier and shall indemnify it (subject as hereinafter provided) against any legal liability for claims or suits, including costs and expenses incidental thereto, in respect of:
(a) injury to or death of any employees of the Handling Company; and
(b) damage to or loss of property owned or operated by, or on behalf of, the Handling Company and any consequential loss or damage;
arising from an act or omission of the Carrier in the performance of this Agreement unless done with intent to cause damage, death, delay, injury or loss or recklessly and with knowledge that damage, death, delay, injury or loss would probably result.
8.4 Notwithstanding Sub-Article 8.1(d), the Handling Company shall indemnify the Carrier against any physical loss of or damage to the Carrier's Aircraft caused by the Handling Company's negligent act or omission PROVIDED ALWAYS THAT the Handling Company's liability shall be limited to any such loss of or damage to the Carrier's Aircraft in an amount not exceeding the level of deductible under the Carrier's Hull All Risk Policy which shall not, in any event, exceed USD 1,500,000 except that loss or damage in respect of any incident below USD 3,000 shall not be indemnified.
For the avoidance of doubt, save as expressly stated, this Sub-Article 8.5 does not affect or prejudice the generality of the provisions of Sub-Article 8.1 including the principle that the Carrier shall not make any claim against the Handling Company and shall indemnify it against any liability in respect of any and all consequential loss or damage howsoever arising.
8.5 Furthermore, notwithstanding Sub-Article 8.1.(c), the Handling Company shall indemnify the Carrier against direct loss of or damage to cargo carried or to be carried by the Carrier (excluding Mail) caused by the negligent act or omission by or on behalf of the Handling Company in the provision of the services and/or the supply of goods under this Agreement PROVIDED ALWAYS THAT the Handling Company's liability shall be limited to as set out in article 22.3 of the Montreal Convention 1999 or any amendment to that Convention in force at the time of the loss or damage or to the actual compensation paid out by the Carrier, whichever is less. In any event, the total amount of the Handling Company's liability under this Sub-Article 8.6 shall not exceed USD 1,000,000, except that loss or damage in respect of any claim below USD 500 shall not be indemnified. Carrier shall promptly notify the Handling Company of any claim for indemnity under this Sub-Article 8.6 following actual knowledge of such indemnity claim, provided however that the failure to give such notice shall not relieve the Handling Company of its obligations hereunder except to the extent that Handling Company is materially prejudiced by such failure. Any such claim for indemnity shall be submitted within two (2) years of the expiration of the time limit set out in Article 31.2 of the Montreal Convention 1999. For the avoidance of doubt, the liability of the Handling Company shall never exceed the liability of the Carrier.
ARTICLE 9. ARBITRATION In the event of any dispute or claim concerning the scope, meaning, construction or effect of this Agreement, the parties shall make all reasonable efforts to resolve disputes amongst themselves. Failing mutual resolution of the dispute, the parties may elect to resolve the dispute through arbitration (either by a single arbitrator or a panel of arbitrators). In the event that the parties fail to agree to an arbitration process, the dispute shall be settled in accordance with the laws of the state or jurisdiction set out in Annex(es) B, by the courts set out in Annex(es) B without regard to principles of conflict of laws.
ARTICLE 10. STAMP DUTIES, REGISTRATION FEES 10.1 All stamp duties and registration fees in connection with this Agreement, which may be prescribed under the national law of either Party to this Agreement, are payable by that Party.
10.2 All stamp duties and registration fees in connection with this Agreement, which may be prescribed under the national law of the location(s), as mentioned in the Annex(es) B and not being a location situated in the country of either Party to this Agreement will be shared equally between the Parties.
ARTICLE 11. DURATION, MODIFICATION AND TERMINATION 11.1 This Agreement shall be effective from the date specified in the respective Annex(es) B. It shall supersede any previous arrangements between the Parties governing the provision of services at locations for which there are valid Annex(es) B to this
IATA Airport Handling Manual AHM 810 January 2018
Agreement.
11.2 Modification of, or additions to this Agreement shall be recorded in Annex(es)
B.
11.3 Any notice referred to under this Article 11 given by one Party under this Agreement shall be deemed properly given if sent by registered letter, or by other means where proof of receipt or acknowledgement is obtained, to the respective office of the other Party as recorded in the Annex(es) B. In the case of a registered letter notice shall be considered to be served on the date of receipt.
11.4 This Main Agreement shall continue in force until terminated by either Party giving sixty days prior notice to the other Party.
11.5 Termination by either Party of any Annex(es) B to this Agreement of all or any part of the services provided at a specific location requires sixty days prior notice to the other Party. In the event of part termination of services, consideration shall be given to an adjustment of charges.
11.6 Any Annex(es) B to this Agreement exceeding a defined period of validity, shall continue in effect until terminated by either party providing sixty days prior notice to the other Party.
11.7 In the event of either Parties permit(s) or other authorization(s) to operate in the agreed location(s), wholly or in part, being revoked, cancelled, or suspended, that Party shall notify the other Party without delay. Thereafter either Party may terminate the Agreement or the relevant Annex(es) B at the effective date of such revocation, cancellation or suspension by giving to the other Party notice within twenty-four hours after such event.
11.8 Either Party may terminate this Agreement and its Annexes at any time with immediate effect if the other Party becomes insolvent, makes a general assignment for the benefit of creditors, or commits an act of bankruptcy or if a petition in bankruptcy or for its reorganization or the readjustment of its indebtedness be filed by or against it, provided the petition is found justified by the appropriate authority, or if a receiver, trustee or liquidator of all or substantially all of its property be appointed or applied for.
11.9 Both Parties shall be exempt from obligation if prompt notification is given by either Party in respect of any failure to perform its obligations under this Agreement arising from any of the following causes:
— labour disputes involving complete or partial stoppage of work or delay in the performance of work;
— force majeure or any other cause beyond the control of either Party.
11.10 In the event of the Agreement or part thereof being terminated by notice or otherwise, such termination shall be without prejudice to the accrued rights and liabilities of either Party prior to termination.
11.11 The Handling Company shall have the right at any time to vary the charges set out in the Annex(es) B provided, however, that the Handling Company has given notice in writing to the Carrier not less than sixty days prior to the revised charges becoming effective; the first thirty days being a consultation period. The notice shall specify the revised charges, which the Handling Company proposes to introduce, together with the date on which they are to be brought into effect.
11.12 Notwithstanding Sub-Article 11.11, when changes occur in the schedule, and/or frequencies and/or types of aircraft, other than those set out in Annex(es) B, which affect the handling costs, either Party shall have the right to request an adjustment to the handling charges as from the date of the change provided that the Party informs the other Party within thirty days of the change.
11.13 Notwithstanding Sub-Article 11.11, when changes occur in the mandatory minimum wage enforced by the state or local government, which affect the handling costs, either Party shall have the right to request an adjustment to the handling charges as from the date of the change provided that the Party informs the other Party without delay.
ARTICLE 12. AUTHORIZATION TO CONTRACT Each party warrants that it has the right to enter into this Agreement and that execution of this Agreement has been signed by authorized representative(s) of each party.
Signed the ................................................................................... Signed the ..................................................................................
at ................................................................................................. at ...............................................................................................
for and on behalf of ..................................................................... for and on behalf of ...................................................................
by ................................................................................................ by ..............................................................................................
IATA Airport Handling Manual AHM 810 January 2018
TABLE OF CONTENTS
SECTION 1 MANAGEMENT FUNCTIONSﾧ
1.1 Representation
1.2 Administrative Functions 1.3 Supervision and/or Co-ordination
1.4 Station Management
SECTION 2 PASSENGER SERVICESﾧ
2.1 General 2.2 Departure
2.3 Arrival 2.4 Inter-modal Transportation by Rail, Road or Sea
SECTION 3 RAMP SERVICESﾧ
3.1 Baggage Handling
3.2 Marshalling 3.3 Parking
3.4 Ancillary Items 3.5 Ramp to Flight Deck Communication
3.6 Loading and Unloading 3.7 Safety Measures
3.8 Moving of Aircraft 3.9 Exterior Cleaning
3.10 Interior Cleaning 3.11 Toilet Service
3.12 Water Service 3.13 Cabin Equipment
3.14 Storage of Cabin Material 3.15 Catering Ramp Handling
3.16 De-Icing/Anti-Icing Services and Snow/Ice Removal
SECTION 4 LOAD CONTROL AND FLIGHT OPERATIONSﾧ
4.1 Load Control 4.2 Communications
4.3 Flight Operations 4.4 Crew Administration
SECTION 5 CARGO AND MAIL SERVICESﾧ
5.1 Cargo and Mail Handling—General
5.2 Customs Control 5.3 Documentation and Information Handling
5.4 Physical Handling Outbound/Inbound
IATA Airport Handling Manual AHM 810 January 2018
5.5 Transfer/Transit Cargo
5.6 Post Office Mail 5.7 Irregularities Handling
IATA Airport Handling Manual AHM 810 January 2018
SECTION 6 SUPPORT SERVICESﾧ
6.1 Accommodation 6.2 Automation/Computer Systems
6.3 Unit Load Device (ULD) Control 6.4 Fuel Farm (Depot)
6.5 Ramp Fuelling/Defuelling Operations 6.6 Surface Transport
6.7 Catering Services—Liaison and Administration
SECTION 7 SECURITYﾧ
7.1 Passenger and Baggage Screening and Reconciliation 7.2 Cargo and Post Office Mail
7.3 Catering 7.4 Ramp
7.5 Additional Security Services
SECTION 8 AIRCRAFT MAINTENANCEﾧ
8.1 Routine Services 8.2 Replenishing of Oils and Fluids
8.3 Non-routine Services 8.4 Material Handling
8.5 Parking and Hangar Space
IATA Airport Handling Manual AHM 810 January 2018
IATA STANDARD GROUND HANDLING AGREEMENT
STANDARD GROUND HANDLING AGREEMENT Annex A—Ground Handling Services
to the Standard Ground Handling Agreement
effective from:
between:
hereinafter referred to as ‘the Carrier’ or ‘the Handling Company’, as the case may be, and:
hereinafter referred to as ‘the Handling Company’ or ‘the Carrier’, as the case may be.
This Annex A is
valid from: and
replaces:
SECTION 1. MANAGEMENT FUNCTIONS
1.1 Representation
1.1.1
(a) Provide
(b) Arrange for
1. guarantee
2. bond
to facilitate the Carrier's activities.
1.1.2 Liaise with local authorities.
1.1.3 Indicate that the Handling Company is acting as handling agent for the Carrier.
1.1.4 Inform all interested Parties concerning schedules of the Carrier's aircraft.
1.2 Administrative Functions
1.2.1 Establish and maintain local procedures.
1.2.2 Take action on communications addressed to the Carrier.
1.2.3 Prepare, forward, file and retain for a period specified in the Annex B, messages/reports/statistics/documents and perform other administrative duties in the following areas.
(a) station administration
(b) passenger services
(c) ramp services
(d) load control
(e) flight operations
(f) cargo services
(g) mail services
(h) support services
(i) security
(j) aircraft maintenance
(k) other, as specified in Annex B
1.2.4 Maintain the Carrier's manuals, circulars, and other operational documents connected with the performance of the services.
1.2.5
(a) Check
(b) Sign
(c) Forward
on behalf of the Carrier items including, but not limited to, invoices, supply orders, handling charge notes, work orders
1.2.6 Effect payment, on behalf of the Carrier, including but not limited to:
(a) airport, customs, police and other charges relating to the services performed.
(b) out-of-pocket expenses, accommodation, transport.
IATA Airport Handling Manual AHM 810 January 2018
1.3 Supervision and/or Co-ordination
1.3.1
(a) Supervise
(b) Co-ordinate
services contracted by the Carrier with third party(ies)
1.3.2 Provide Turnaround coordinator (TRC)
1.3.3 Ensure that the third party(ies) is(are) informed about operational data and Carrier's requirements in a timely manner.
1.3.4 Liaise with the Carrier's designated representative
1.3.5 Verify availability and preparedness of personnel, equipment, Loads, documentation of third party(ies).
1.3.6 Meet aircraft upon arrival and liaise with crew.
1.3.7 Decide on non-routine matters.
1.3.8 Verify dispatch of operational messages.
1.3.9 Note irregularities and inform the Carrier.
1.4Station Management
1.4.1 Provide representative on behalf of the Carrier to act
(a) exclusively
(b) non-exclusively
1.4.2 The Handling Company is authorized to represent the Carrier's interest with regard to resolving governmental and local authorities matters
1.4.3 Attend local airport meetings on behalf of the Carrier
(a) Report to the Carrier results/contents of the meetings
(b) Act, vote and commit on behalf of the Carrier
1.4.4 The Handling Company will be authorized to
(a) solicit
(b) negotiate
(c) commit
services on behalf of the Carrier, with the expenditure/commitment limit to be specified in Annex B, at the following locations
1. airport lounges
2. baggage delivery services
3. janitorial
4. newspapers delivery
5. laundry services
6. porters
7. other
1.4.5 Negotiate and secure slot(s) and airport facilities, as available, on behalf of the Carrier
1.4.6
(a) Prepare
(b) Request
(c) Obtain
the Carrier's
1. Landing;
2. Overflying;
3. Other, as specified in Annex B
Permission, at the Airport location(s), as defined in Annex B for
(i) Seasonal/Scheduled flights;
(ii) AD HOC flights
1.4.7 Perform and report quality/performance measurements
1.4.8 Handle the contents of Carrier's company mail pouches 1.4.9 Provide a Complaints Resolution Officer (CRO), authorized to act on behalf of the Carrier.
IATA Airport Handling Manual AHM 810 January 2018
SECTION 2. PASSENGER SERVICES
2.1General
2.1.1 Inform passengers and/or public about time of arrival and/or departure of Carrier's aircraft and surface transport.
2.1.2 Make arrangements for, transfer and transit passengers and their baggage and inform them about services available at the airport.
2.1.3 When requested by the Carrier,
(a) Provide
(b) Arrange for
special equipment, facilities and specially trained personnel, for assistance to
1. unaccompanied minors.
2. persons with reduced mobility (PRMs)
3. VIPs.
4. transit without visa passengers (TWOVs).
5. deportees.
6. special medical transport
7. other, as specified in Annex B.
2.1.4
(a) Provide
(b) Arrange for
passenger assistance when flights are interrupted, delayed or cancelled. Such assistance shall include:
1. meal vouchers
2. rebooking
3. transportation
4. hotel accommodation
5. personnel
2.1.5 Arrange storage of baggage in the bonded store
2.1.6
(a) Notify the Carrier of complaints and claims made by the Carrier's passengers.
(b) Process such claims, as specified in Annex B.
2.1.7 Report to the Carrier any irregularities discovered in passenger and baggage handling.
2.1.8
(a) Provide
(b) Arrange for
1. check-in counter(s)
2. service counter(s)
3. transfer counter(s)
4. lounge facilities
5. set up of Carrier specific items, such as but not limited to carpets, mobile signage, queuing control stanchions
6. other facilities, as specified in Annex B
2.1.9 Perform the following ticketing/sales functions
(a) reservations
(b) issuance of transportation documents
(c) ancillary services
(d) e-ticketing
(e) other, as specified in Annex B
2.2Departure
2.2.1 Perform pre-flight editing
IATA Airport Handling Manual AHM 810 January 2018
2.2.2 Check and ensure that tickets are valid for the flight(s). (The check shall not include the fare). At the following locations:
(a) check-in area
(b) lounge
(c) transfer counter (d) gate
(e) off-airport
(f) other, as specified in Annex B
2.2.3
(a) Check travel documents for the flight(s) concerned within the booking. Handling Company shall be liable for Immigration fines in the following cases:
1. Expired Passports/Visas or Passports/Visas without the minimum required validity at the day of entry
2. Non-Existence of Visa/Necessary Travel Document required by destination or transit station(s). (Excluding passports damaged or missing at point of transit or entry).
In the event that the Handling Company does not have access to information that verifies visa validities and entry conditions for the passenger's final destination and transit point(s), the Handling Company will not have liability.
The Handling Company shall not be liable for immigration fines in the event of non-bona fide travel documents or other events, which are outside of their control. In the event an immigration fine is announced or raised against the Carrier, the Carrier will make available to the Handling Company all supporting documents to investigate the matter.
(b) Enter passenger and/or travel document information into Carrier's and/or government system
at the following locations:
1. check-in area
2. lounge
3. transfer counter
4. gate
5. off airport
6. other, as specified in Annex B
2.2.4
(a) Weigh and/or measure checked and/or cabin baggage,
(b) Record baggage figures
for
1. initial flight
2. subsequent flight(s)
at the following locations:
(i) check-in area
(ii) lounge
(iii) transfer counter
(iv) gate
(v) off-airport
(vi) other, as specified in Annex B
2.2.5 Excess baggage
(a) Determine excess baggage
(b) Issue excess baggage ticket
(c) Collect excess baggage charges
(d) Detach applicable excess baggage coupons
at the following locations:
1. check-in area
2. lounge
3. transfer counter
4. gate
5. off-airport
6. other, as specified in Annex B
IATA Airport Handling Manual AHM 810 January 2018
2.2.6 Tag
(a) checked baggage
(b) cabin baggage
for
1. initial flight
2. subsequent flight(s) at the following locations:
(i) check-in area
(ii) lounge
(iii) transfer counter
(iv) gate
(v) off-airport
(vi) other, as specified in Annex B
2.2.7 Effect conveyance of checked baggage to the baggage sorting area
at the following locations:
(a) check-in area
(b) lounge
(c) transfer counter
(d) gate
(e) other, as specified in Annex B
2.2.8 Effect conveyance of Out of Gauge (OOG) checked baggage to the baggage sorting area
at the following locations:
(a) check-in area
(b) lounge
(c) transfer counter
(d) gate
(e) other, as specified in Annex B
2.2.9 Collect airport and/or any other service charges from departing passengers
at the following locations:
(a) check-in area
(b) lounge
(c) transfer counter
(d) gate
(e) other, as specified in Annex B
2.2.10
(a) Carry out the Carrier's seat allocation or selection system
(b) Issue boarding pass(es)
(c) Detach applicable flight coupons
for
1. initial flight
2. subsequent flight(s)
at the following locations:
(i) check-in area
(ii) lounge
(iii) transfer counter
(iv) gate
(v) off airport
(vi) other, as specified in Annex B
IATA Airport Handling Manual AHM 810 January 2018
2.2.11 Handle
(a) Denied Boarding process
(b) Denied Boarding Compensation
at the following locations:
1. check-in area
2. lounge
3. transfer counter
4. gate
5. other, as specified in Annex B 2.2.12 Direct passengers
(a) through controls to departure gate
(b) to connecting transport to the airport, in case of off airport services.
2.2.13 Handle upgrade/downgrade functions
at the following locations:
(a) check-in area
(b) lounge
(c) transfer counter
(d) gate
(e) other, as specified in Annex B
2.2.14 Handle standby list
at the following locations:
(a) check-in area
(b) lounge
(c) transfer counter
(d) gate
(e) other, as specified in Annex B
2.2.15 At the gate perform
(a) verification of cabin baggage
(b) boarding process
(c) reconciliation of passenger numbers with aircraft documents prior to departure
(d) other gate functions, as specified in Annex B
2.2.16
(a) Collect
(b) Reconcile
(c) Handle and forward to Carrier
transportation documents (flight coupons, or other flight related documents) uplifted from departing passengers
2.2.17 Perform post-flight editing
2.3Arrival
2.3.1
(a) Perform
(b) Arrange for
opening/closing aircraft passenger doors
2.3.2 Direct passengers
(a) from aircraft through controls
(b) arriving from the airport, in case of off airport services.
IATA Airport Handling Manual AHM 810 January 2018
2.3.3
(a) Provide
(b) Arrange for
1. Transfer counter
2. Connection services
3. Baggage recheck
2.3.4 Handle lost, found and damaged property matters.
(a) Provide
(b) Arrange for
1. acceptance of baggage irregularity reports
2. entering of data into baggage tracing system
3. maintaining and monitoring baggage tracing system files for period specified in Annex B
4. making payments for incidental expenses
5. delivery of delayed baggage to passengers
6. handling of communications with passengers 7. repair or replacement of damaged baggage
8. handling of baggage in between locations as specified in Annex B
2.4Inter-modal Transportation by Rail, Road or Sea
2.4.1 Carry out passenger and baggage handling as described in Sub-Sections 2.1, 2.2 and 2.3, as stipulated in Annex B, substituting “rail, road or sea transportation” for “aircraft”, and “flight(s)”, and “terminal” for “airport”.
2.4.2 Direct departing passengers to connecting transport.
2.4.3 Load baggage on connecting transport, as directed by the rail, road or sea transport operator.
2.4.4 Handle arriving passengers and baggage from the rail, road or sea transport operator.
2.4.5 Direct arriving passengers through controls to the Carrier's flight departure services.
2.4.6 Offload baggage from connecting transport, as directed by the rail, road or sea transport operator and transfer it to the Carrier's airport services.
SECTION 3. RAMP SERVICES
3.1 Baggage Handling
3.1.1 Handle baggage in
(a) baggage sorting area.
(b) other location(s), as specified in Annex B
3.1.2 Segregate baggage as specified in Annex B
3.1.3 Priority Baggage
(a) Provide
(b) Arrange for
1. Sortation of priority baggage
2. Load priority baggage in accordance with Carrier's instructions
3. Prioritise delivery of priority baggage to claim area
3.1.4 Prepare for delivery onto flights
(a) bulk baggage
(b) ULDs
(c) baggage accepted at a location as specified in Annex B
3.1.5 Establish the number and/or weight of
(a) bulk baggage
(b) built—up ULDs
and provide the load control unit with the information
IATA Airport Handling Manual AHM 810 January 2018
3.1.6 Offload
(a) bulk baggage
(b) ULDs.
3.1.7 Deliver to claim area
(a) baggage
(b) Out of Gauge (OGG)
3.1.8 Transfer baggage
(a) Provide
(b) Arrange for
1. Sortation of transfer baggage.
2. Storage of transfer baggage prior to dispatch (storage time limits to be specified in Annex B).
3. Transport of transfer baggage to the sorting area of the receiving carrier.
3.1.9 Handle crew baggage.
3.1.10 Baggage Tracking
(a) Provide
(b) Arrange for
(c) Operate system to provide:
1. Evidence of acquisition;
2. Evidence of delivery;
3. Inventory of bags, upon departure of flight;
4. Data exchange (e.g. with other airlines)
3.2Marshalling 3.2.1
(a) Provide
(b) Arrange for
marshalling at arrival and/or departure.
3.2.2 Operate automated guidance systems
3.3Parking
3.3.1
(a) Provide
(b) Position and/or remove
wheelchocks.
3.3.2
(a) Provide
(b) Position and/or remove
1. landing gear locks.
2. engine blanking covers.
3. pitot covers.
4. surface control locks.
5. tailstands and/or aircraft tethering.
6. safety cones.
7. other items, as specified in Annex B.
IATA Airport Handling Manual AHM 810 January 2018
3.4 Ancillary Items
3.4.1
(a) Provide
(b) Arrange for
(c) Operate
1. ground power unit
2. fixed ground power
3. cooling unit
4. heating unit
5. air start unit
3.5Ramp to Flight Deck Communication
3.5.1 Provide headsets.
3.5.2 Perform ramp to flight deck communication
(a) during push-back.
(b) during tow-in.
(c) during engine starting.
(d) for other purposes.
3.6Loading and Unloading
3.6.1
(a) Provide
(b) Arrange for
(c) Operate 1. passenger steps.
2. flight deck steps.
3. loading bridges
3.6.2
(a) Provide
(b) Arrange for
1. passenger
2. crew
transport between aircraft and airport terminal(s).
3.6.3
(a) Provide
(b) Arrange for
(c) Operate
equipment for loading and/or unloading.
3.6.4
(a) Provide
(b) Arrange for
delivery and pick-up of
1. Baggage
2. Mobility devices
at aircraft doors or other agreed points
IATA Airport Handling Manual AHM 810 January 2018
3.6.5
(a) Provide
(b) Arrange for
assembly and transport of
1. Baggage
2. General cargo
3. Special shipments
4. Mail
5. Documents
6. Company mail
between agreed points on the airport
3.6.6
(a) Unload aircraft, returning lashing materials to the Carrier.
(b) Segregate Loads at the aircraft
(c) Load and secure Loads in the aircraft
(d) Redistribute Loads in aircraft.
(e) Operate in-plane loading system.
(f) Report final load distribution to the Load Control unit.
3.6.7 Open, close and secure aircraft hold doors.
(a) aircraft lower deck
(b) aircraft main deck
3.6.8
(a) Provide
(b) Arrange for
ballast
3.6.9
(a) Provide
(b) Arrange for
safeguarding of all Loads requiring special handling during
1. loading/unloading
2. transport between aircraft and designated point on the airport
3.7Safety Measures
3.7.1
(a) Provide
1. portable fire extinguisher on motorized/self-propelled ramp equipment
2. ramp fire extinguisher
(b) Arrange for
1. attendance of airport fire services at aircraft
2. ramp fire extinguisher
3.7.2 Perform visual external safety/ground damage inspection of
(a) doors and panels and immediate surroundings
(b) other inspection items, as specified in Annex B
1. immediately upon arrival
2. immediately prior departure
and communicate the results to flight crew or Carrier's representative
3.7.3 Check that all doors and access panels are properly closed and locked.
IATA Airport Handling Manual AHM 810 January 2018
3.8 Moving of Aircraft
3.8.1
(a) Provide
(b) Arrange for
1. tow-in and/or push-back of aircraft
2. towing of aircraft between other points
3. cockpit brake operator in connection with towing
4. wing-walker(s)
3.8.2
(a) Towbar to be provided by the Carrier.
(b) Towbar to be provided by the Handling Company
(c) Store and maintain towbar(s) provided by the Carrier
3.8.3
(a) Provide
(b) Install
(c) Remove
Aircraft steering bypass pin.
3.9Exterior Cleaning
3.9.1 Perform cleaning in accordance with Carriers written instructions of
(a) flight deck windows
(b) cabin windows
(c) aircraft integral steps
(d) slats and leading edges
(e) wings
1. upper surface
2. lower surface
(f) flaps (extended)
1. upper surface
2. lower surface
(g) ailerons
1. upper surface
2. lower surface (h) engine nacelles and pylons
(i) fuselage
1. upper surface
2. lower surface
(j) horizontal stabiliser
(k) vertical stabiliser
(l) landing gear
(m) wheel well
3.10 Interior Cleaning
3.10.1 Clean
(a) flight deck, if specified, under the control of a person authorized by the Carrier
(b) passenger and crew compartments (other than flight deck)
1. empty ash trays.
2. dispose of litter.
3. clear waste from overhead stowage
4. wipe tables
5. seats, seat back pockets and passenger service units
6. floors
IATA Airport Handling Manual AHM 810 January 2018
7. empty refuse bins
8. surfaces in pantries, galleys (sinks, working surfaces, ovens and surrounds)
and toilets (wash basins, bowls, seats, mirrors and surrounds)
9. remove, as necessary, any contamination caused by airsickness, spilled food or drink and offensive stains
10. telephones, screens and other equipment
11. inside windows.
3.10.2 Remove and dispose of
(a) litter/waste
(b) food and food-related material (galley waste)
3.10.3 Perform cabin dressing
(a) blankets/duvets (fold/place in designated locations)
(b) arrange seat belts
(c) make up berths including crew
(d) replace head rests
(e) replace pillow covers
(f) restock toilet items
(g) replace/restock seat back pocket items
(h) other cabin items, as specified in Annex B
1. Materials provided by the Carrier
2. Materials provided by the Handling Company
3.10.4
(a) Disinfect
(b) Deodorize
aircraft with
1. materials provided by Carrier
2. materials provided by Handling Company
3.10.5
(a) Provide
(b) Arrange for laundering of
1. cabin items (blankets/duvets/pillow cases) 2. linen 3.10.6 Clean
(a) cargo compartments
(b) ULDs
3.11 Toilet Service
3.11.1
(a) Provide
(b) Arrange for
1. servicing (empty, clean, flush and replenish fluids).
2. trituruator /disposal service
3.12 Water Service
3.12.1
(a) Provide
(b) Arrange for
1. draining tanks.
2. replenish tanks (water standard as specified in Annex B)
3. water quality tests.
IATA Airport Handling Manual AHM 810 January 2018
3.13 Cabin Equipment
3.13.1 Rearrange cabin by
(a) removing
(b) installing
(c) repositioning
cabin equipment, for example, seats and cabin divider(s)
3.14 Storage of Cabin Material
3.14.1
(a) Provide
(b) Arrange for
storage space for the Carrier's cabin material.
3.14.2 Take inventory.
3.14.3
(a) Provide
(b) Arrange for
replenishment of stocks.
3.15 Catering Ramp Handling
3.15.1 Unload/load and stow catering supplies from/on aircraft.
3.15.2 Transfer catering supplies on aircraft.
(a) between lower holds and galleys and vice versa
(b) between galleys
3.15.3 Transport catering supplies between aircraft and designated points.
3.16 De-Icing/Anti-Icing Services and Snow/Ice Removal
3.16.1 Remove contamination such as snow, slush, ice, frost, rime or similar from aircraft without using de-icing/anti-icing fluid.
3.16.2 Perform “Contamination Check” and inform flight crew or Carrier's representative of results.
3.16.3 If required, perform aircraft type specific checks (e.g. clear ice check, clean wing check, etc.).
3.16.4
(a) Provide
(b) Arrange for
anti-icing/de-icing equipment. 3.16.5 Provide de-icing/anti-icing fluids
3.16.6 Remove contamination from aircraft using de-icing fluid. The de-icing fluid to receive concentration and appearance inspection prior to use.
3.16.7 Apply anti-icing fluid to aircraft. The anti-icing fluid to receive concentration and appearance inspection prior to use.
3.16.8 Supervise performance of de-icing/anti-icing operations.
3.16.9 Perform the post de-icing/anti-icing check, any aircraft type specific checks, if required, and submit the anti-icing code to the flight crew.
3.16.10 Complete documentation as agreed.
SECTION 4. LOAD CONTROL AND FLIGHT OPERATIONS
4.1Load Control
4.1.1 Deliver load control related documents between aircraft and airport buildings and vice versa.
4.1.2
(a) Process
(b) Sign
documents and information, including but not limited to, loading instructions, load and trim sheets, Captain's load information and manifests where:
1. Load Control is performed by the Handling Company
2. Handling Company is performing inputs/updates when Load Control is performed by the Carrier or third party
IATA Airport Handling Manual AHM 810 January 2018
4.2 Communications
4.2.1 Inform all interested Parties concerning movements of the Carrier's aircraft.
4.2.2
(a) Compile, receive, process and send all messages in connection with the services performed by the Handling Company. The Handling Company is authorized to use Carrier's originator code or double signature procedure
(b) Inform the Carrier's representative of the contents of such messages
4.2.3
(a) Provide
(b) Operate
means of communication between the ground station and the Carrier's aircraft.
4.3 Flight Operations
4.3.1 Inform the Carrier of any known project affecting the operational services and facilities made available to its aircraft in the areas of responsibility as specified in Annex B.
4.3.2
(a) Provide
(b) Arrange for
meteorological documentation and aeronautical information
1. at the airport location(s), as defined in Annex B
2. at different airport location(s)
4.3.3
(a) Provide
(b) Arrange for
delivery of flight operations related documentation to the aircraft and obtain signature of the pilot-in-command, where applicable
1. at the airport location(s), as defined in Annex B
2. at different airport location(s)
4.3.4 Analyze the operational conditions and
(a) prepare
(b) request
(c) sign
(d) make available
the operational flight plan according to the instructions and data provided by the Carrier
1. at the airport location(s), as defined in Annex B
2. at different airport location(s)
3. en-route
4.3.5
(a) Prepare
(b) Request
(c) Sign
(d) File
the Air Traffic Services (“ATS”) Flight Plan.
1. at the airport location(s), as defined in Annex B
2. at different airport location(s)
4.3.6
(a) Request
(b) Manage
the Carrier's slot time allocation with the ATS
1. at the airport location(s), as defined in Annex B
2. at different airport location(s)
4.3.7 Provide the crew with a briefing
IATA Airport Handling Manual AHM 810 January 2018
4.3.8
(a) Prepare
(b) Sign
(c) Deliver
1. the fuel order
2. the fuel distribution form
4.3.9 Provide ground handling party(ies) with weight and fuel data
4.3.10 Obtain a debriefing from incoming crews, distributing reports or completed forms to offices concerned.
4.4 Crew Administration
4.4.1 Distribute crew schedule information provided by the Carrier to all parties concerned.
4.4.2 Arrange hotel accommodation for crew layover
(a) scheduled
(b) non-scheduled
4.4.3
(a) Provide
(b) Arrange for
crew transportation to/from off airport locations
4.4.4 Direct crew through airport facilities
4.4.5 Liaise with
(a) crew layover hotel(s)
(b) crew transportation company
on crew call and pick-up timings
4.4.6
(a) Prepare crew allowance forms.
(b) Pay crew allowances.
(c) Inform the Carrier's representative of any crew indisposition or potential absence.
SECTION 5. CARGO AND MAIL SERVICES
5.1Cargo and Mail Handling—General
5.1.1
(a) Provide
(b) Arrange for
1. warehouse and storage facility(ies)
2. warehouse handling equipment
3. warehouse handling services
for
(i) general cargo
(ii) special shipments
(iii) specialized cargo products
(iv) post office mail
(v) diplomatic mail
(vi) diplomatic cargo
(vii) company cargo/material
5.1.2
(a) Issue
(b) Obtain
(c) Make available to Carrier
Receipt upon delivery of cargo
IATA Airport Handling Manual AHM 810 January 2018
5.1.3 Take action to
(a) prevent theft or damage to the Carrier's cargo and mail in custody of the Handling Company
(b) prevent theft or unauthorized use of, or damage to the Carrier's pallets, containers, nets, straps, tie-down rings and other material in the custody of the Handling Company. Notify the Carrier immediately of any damage to or loss of such items.
5.2Customs Control
5.2.1
(a) Prepare Customs documentation
(b) Obtain Customs clearance
(c) Place cargo under Customs control
(d) Present to Customs cargo for physical examination
for
1. inbound cargo
2. outbound cargo
3. transfer cargo
5.3Documentation and Information Handling
5.3.1
(a) Prepare airwaybill or shipment record.
(b) Check all documentation to ensure shipment may be carried. The check shall not include the rates charged.
(c) Check security status for the shipment(s) concerned and take action as per Carrier's instructions.
(d) Obtain capacity/booking information for the Carrier's flights.
(e) Split airwaybill. Forward copies of manifests and airwaybills or shipment record to the Carrier.
(f) Prepare cargo manifest(s).
(g) Provide the load control unit with special load notification.
(h) Return copy of airwaybill or shipment record to shipper, endorsed with flight details.
(i) Check and/or enter data into Carrier's and/or government/customs system, as specified in Annex B
(j) Receive and process EDI messages (FWB/FHL and e-CSD) received from Carrier or other parties.
(k) Upon request from the Carrier print air waybill copies in plain paper copy or IATA Resolution 600a format.
(l) Provide and transmit EDI messages in accordance with the standards of the Master Operating Plan.
(m) Inform airline or shipper about shipment status via FSU message in accordance with the Master Operating Plan. 5.3.2
(a) Notify consignee or agent of arrival of shipments
(b) Make cargo documents available to consignee or agent.
5.3.3
(a) Provide
(b) Arrange for
1. collection of “Charges Collect” as shown on the air waybill or shipment record
2. collection of other charges and fees as shown on the air waybill or shipment record
3. credit to consignees or agents
5.3.4
(a) Provide
(b) Arrange for
delivery of Cargo/Mail related documentation from/to agreed points and the aircraft
5.3.5 Prepare additional documentation required for Dangerous Goods Transportation by road and/or maritime.
IATA Airport Handling Manual AHM 810 January 2018
5.4 Physical Handling Outbound/Inbound
5.4.1 Accept cargo, ensuring that
(a) machine-readable cargo labels are affixed and processed
(b) manual labels are affixed and processed
(c) shipments are “ready for carriage” in accordance with IATA Resolution 833
(d) the weight and volume and number of pieces of the shipments are checked
(e) the regulations for the carriage of special cargo, particularly the IATA Dangerous Goods Regulations (DGR), IATA Live Animals Regulations (LAR), IATA Perishable Cargo Regulations (PCR), and others have been complied with.
5.4.2 Tally and assemble cargo for dispatch
5.4.3 Prepare
(a) Bulk cargo
(b) ULDs
using
1. build up materials provided by Carrier
2. build up materials provided by Handling Company
and establish
(i) gross weight
(ii) volume
(iii) ULD contour
and provide the load control unit with the information
5.4.4 Perform acceptance check on pre-built ULDs and establish, if accepted
(a) gross weight
(b) volume
(c) ULD contour
and provide the load control unit with the information.
5.4.5
(a) Load outbound cargo on vehicles
(b) Assemble cargo for delivery to the aircraft.
5.4.6
(a) Offload bulk cargo from vehicles
(b) Break down ULDs
(c) Check incoming cargo against air waybills or shipment record and manifests
(d) Release cargo to the consignee or agent
5.4.7 Truck service loading/off-loading
(a) Check seals are intact on inbound trucks
(b) Offload truck prior to acceptance into warehouse
(c) Load truck after formal release from warehouse
(d) Place seals
Truck operated by/or on behalf of the Carrier
5.5Transfer/Transit Cargo
5.5.1 Identify transfer/transit cargo.
5.5.2 Prepare transfer manifests for cargo to be transported by another carrier.
5.5.3
(a) Provide
(b) Arrange for
transport to the receiving carrier's warehouse
1. on airport,
2. off airport
IATA Airport Handling Manual AHM 810 January 2018
5.5.4 Accept/prepare
(a) transfer cargo
(b) transit cargo
for onward carriage.
5.6Post Office Mail
5.6.1 Check
(a) incoming
(b) outgoing
mail against Post Office mail documents.
5.6.2 In case of missing documentation, issue substitutes
5.6.3 Transport mail from
(a) cargo warehouse to postal facility
(b) postal facility to cargo warehouse
1. on airport
2. off airport
together with documents, against receipt from postal authorities.
5.6.4 Handle and check transfer mail against accompanying mail documents.
5.6.5 Prepare
(a) Bulk mail
(b) ULDs
and establish
1. gross weight
2. volume
3. ULD contour
and provide the load control unit with the information
5.6.6 Distribute incoming and/or outgoing post office mail documents
5.7Irregularities Handling
5.7.1 Take immediate action in respect of irregularities, damage or mishandling of dangerous goods and other special shipments.
5.7.2 Report to the Carrier any irregularities discovered in
(a) cargo
(b) mail
5.7.3 Handle lost, found and damaged
(a) cargo
(b) mail
5.7.4
(a) Notify the Carrier of complaints and claims.
(b) Process claims.
5.7.5 Take action when consignee refuses acceptance and payment.
SECTION 6. SUPPORT SERVICES
6.1Accommodation
6.1.1 Provide the Carrier with
(a) office space
(b) storage space
(c) other facilities, as specified in Annex B
IATA Airport Handling Manual AHM 810 January 2018
6.2 Automation/Computer Systems
6.2.1
(a) Provide
(b) Arrange for
(c) Operate
computer hardware and other equipment (as specified in Annex B) to enable access to
1. Carrier's system
2. Handling Company's system
3. other system
6.2.2 Perform the following functions in
(a) Carrier's system
(b) Handling Company's system
(c) other system
for
1. Training.
2. Passenger reservations and sales
3. Passenger service
4. Baggage reconciliation.
5. Baggage tracing.
6. Operations, load control.
7. Cargo reservations and sales
8. Cargo handling
9. Cargo EDI messaging (IATA cargo-imp or IATA cargo-xml)
10. Post office mail handling
11. Maintenance reporting
12. Other functions
6.2.3 Manage Automated Self Check-in device(s) and
(a) Provide
(b) Arrange for
1. stock control
2. stock replenishment
3. hosting
4. routine maintenance
5. servicing and repair
6. other, as specified in Annex B
6.3Unit Load Device (ULD) Control
6.3.1
(a) Provide
(b) Arrange for storage space for
1. passenger ULDs
2. cargo ULDs
3. post office mail ULDs
4. other ULDs
6.3.2 Take action to prevent damage, theft or unauthorized use of the Carrier's ULDs in the custody of the Handling Company. Notify the Carrier immediately of any damage or loss.
IATA Airport Handling Manual AHM 810 January 2018
6.3.3
(a) Take physical inventory of ULD stock and maintain records.
(b) Compile and dispatch ULD Control Messages (UCM).
(c) Compile and dispatch ULD Stock Check Messages (SCM) at agreed timings as specified in Annex B
6.3.4 Prepare ULD exchange control documentation for all transfers of ULDs and obtain signature(s) of the transferring and receiving carrier(s) or approved third parties and distribute copies.
6.3.5 Handle lost, found and damaged ULDs and notify the Carrier of such irregularities.
6.4Fuel Farm (Depot)
6.4.1 Liaise with fuel farm suppliers.
6.4.2
(a) Inspect the Carrier's fuel farm product deliveries for contamination, prior to storage. Notify the Carrier of results.
(b) Inspect fuel farm storage and/or appliances. Notify the Carrier of results.
6.5Ramp Fuelling/Defuelling Operations
6.5.1 Liaise with ramp fuel suppliers.
6.5.2 Inspect fuel vehicles and/or appliances for contamination. Perform water detection checks
6.5.3 Supervise fuelling/defuelling operations.
6.5.4 Prepare aircraft for fuelling/defuelling.
6.5.5 Drain water from aircraft fuel tanks.
6.5.6
(a) Provide
(b) Arrange for
1. fueling
2. defuelling
approved fueling/defueling equipment.
6.5.7 Fuel/defuel aircraft with quantities of products requested by the Carrier's designated representative
6.5.8 Check and verify the delivered fuel quantity
6.5.9 Deliver the completed fuel order to the Carrier's designated representative.
6.6Surface Transport
6.6.1
(a) Provide
(b) Arrange for
the transport of
1. passengers
2. baggage
3. cargo 4. post office mail
5. empty ULDs
6. other
between
(i) airport and town terminal
(ii) airport and other agreed points
(iii) separate terminals at the same airport
6.7Catering Services—Liaison and Administration
6.7.1 Liaise with the Carrier's catering supplier.
6.7.2 Handle requisitions made by the Carrier's authorized representative.
IATA Airport Handling Manual AHM 810 January 2018
SECTION 7. SECURITY
7.1Passenger and Baggage Screening and Reconciliation
7.1.1
(a) Provide
(b) Arrange for
1. matching of passengers against established data
2. security questioning
7.1.2
(a) Provide
(b) Arrange for
1. screening of checked baggage.
2. screening of transfer baggage.
3. screening of mishandled baggage.
4. physical examination of checked, transfer and mishandled baggage.
5. identification of security cleared baggage.
7.1.3
(a) Provide
(b) Arrange for
1. screening of passengers.
2. screening of cabin/unchecked baggage.
3. physical examination of passengers and cabin/unchecked baggage.
7.1.4
(a) Provide
(b) Arrange for
1. identification of passengers prior to boarding.
2. reconciliation of boarded passengers with their baggage.
3. positive baggage identification by passengers.
4. offloading of baggage for passengers who fail to board the aircraft.
7.2Cargo and Post Office Mail
7.2.1
(a) Provide
(b) Arrange for
1. control of access to the cargo facilities.
2. screening of cargo and/or mail.
3. physical examination of cargo.
4. holding of cargo and/or mail for variable periods.
5. secure storage of cargo and/or mail.
7.3Catering
7.3.1
(a) Provide
(b) Arrange for
1. control of access to the catering unit.
2. security supervision during food preparation.
3. security check of catering uplifts.
4. sealing of food and/or bar trolleys/containers.
5. physical examination of catering vehicles prior to loading.
6. sealing of catering vehicles
IATA Airport Handling Manual AHM 810 January 2018
7.4 Ramp
7.4.1
(a) Provide
(b) Arrange for
control of access to
1. aircraft.
2. designated areas.
7.4.2
(a) Provide
(b) Arrange for
searching of
1. flight deck
2. upper deck
3. main deck
4. lower holds (front, rear, bulk)
5. crew compartment(s)
6. galley(s)
7. lavatories
8. wheel wells
9. other, as specified in Annex B
7.4.3
(a) Provide
(b) Arrange for
1. guarding of
2. sealing of
(i) aircraft
(ii) designated areas
(iii) baggage in the baggage make-up areas
7.4.4
(a) Provide
(b) Arrange for
security personnell to safeguard all Loads
1. during the transport between aircraft and designated locations.
2. during offloading and loading of aircraft.
7.5Additional Security Services
7.5.1
(a) Provide
(b) Arrange for
additional security services (e.g. Ground Security Coordinator), as specified in Annex B
IATA Airport Handling Manual AHM 810 January 2018
SECTION 8. AIRCRAFT MAINTENANCE
8.1 Routine Services
8.1.1 Maintain the Carrier's technical manuals, handbooks, catalogues, and other operational documents connected with performance of the services as specified in Annex B.
8.1.2 Perform line inspection in accordance with Carrier's current instructions.
8.1.3 Enter in the aircraft log(s) and sign for the performance of line inspection.
8.1.4 Enter remarks in aircraft log(s) regarding defects observed during the inspection.
8.1.5 Provide personnel to assist the flight crew or ground staff in the performance of their tasks.
8.2 Replenishing of Oils and Fluids
8.2.1
(a) Perform.
(b) Supervise
replenishing operations
8.2.2
(a) Provide
(b) Arrange for
(c) Operate
replenishing equipment.
8.2.3 Wipe excess oil from engine nacelles
8.2.4 Engine Oil to be provided by the Carrier.
8.2.5 Engine Oil to be provided by the Handling Company.
8.2.6 Hydraulic fluid to be provided by the Carrier.
8.2.7 Hydraulic fluid to be provided by the Handling Company.
8.3 Non-routine Services
8.3.1 Rectify defects entered in the aircraft log as reported by the crew or revealed during the inspection, to the extent requested by the Carrier. However, major repairs must be separately agreed upon between the Parties.
8.3.2 Enter in aircraft log(s) and sign for the action taken.
8.3.3 Report technical irregularities and actions taken to the Carrier's maintenance base.
8.3.4
(a) Provide
(b) Arrange for
maintenance facilities, tools and special equipment to the extent available.
8.3.5 Move aircraft under its own power
8.4 Material Handling
8.4.1
(a) Obtain Customs clearance for
(b) Administer
the Carrier's spare parts and/or equipment.
8.4.2 Provide periodic inspection of the Carrier's spare parts and/or equipment.
8.4.3 Provide storage space for the Carrier's spare parts and/or equipment.
8.5 Parking and Hangar Space
8.5.1
(a) Provide
(b) Arrange for
1. parking space.
2. hangar space.
IATA Airport Handling Manual AHM 810 January 2018
IATA STANDARD GROUND HANDLING AGREEMENT
STANDARD GROUND HANDLING AGREEMENT Annex BX.X—Location(s), Agreed Services and Charges
to the Standard Ground Handling Agreement (SGHA) of January 2018
between:
having its principal office at:
and hereinafter referred to as ‘the Carrier’
and:
having its principal office at:
and hereinafter referred to as ‘the Handling Company’.
the Carrier and/or the Handling Company may hereinafter be referred to as “the Party(ies)”
effective from:
This Annex BX.X for
the location(s):
is valid from:
and replaces:
PARAGRAPH 1. HANDLING SERVICES AND CHARGES 1.1 For a single ground handling consisting of the arrival and the subsequent departure at agreed timings of the same aircraft, the Handling Company shall provide the following services of Annex A at the following rates.
1.1.1 Section(s) .................................................................. price .................................................................per (aircraft type, etc.).
1.1.2 Section(s) ...................................................... price ...................................................... per ....................................................
The number of these clauses can be extended as far as necessary.
1.2 Handling in case of Technical Landing for other than commercial purposes will be charged at .......................... % of the above rates, provided that a physical change of load is not involved.
1.3 Handling in case of return to ramp will not be charged extra, provided that a physical change of load is not involved.
1.4 Handling in case of return to ramp involving a physical change of load will be charged at ........................ % of the above rates.
PARAGRAPH 2. ADDITIONAL SERVICES AND CHARGES
2.1 All services not included in Paragraph 1 of this Annex will be charged for as follows:
PARAGRAPH 3. DISBURSEMENTS 3.1 Any disbursements made by the Handling Company on behalf of the Carrier will be reimbursed by the Carrier at cost price plus an accounting surcharge of ............................. %. In order to claim such disbursements, the Handling Company shall provide receipts, invoices or any reasonable evidence substantiating such disbursements.
PARAGRAPH 4. LIMIT OF LIABILITY
4.1 The limit of liability referred to in Sub-Article 8.5 of the Main Agreement shall be as follows:
Aircraft Type Limit (per incident)
................................................................................................... .....................................................................................................
................................................................................................... .....................................................................................................
................................................................................................... .....................................................................................................
................................................................................................... .....................................................................................................
PARAGRAPH 5. TRANSFER OF SERVICES 5.1 In accordance with Sub-Article 3.1 of the Main Agreement, the Handling Company subcontracts the services of Annex A Section(s) ............................................................................................ to .........................................................................................
The number of these clauses can be extended as far as necessary.
IATA Airport Handling Manual AHM 810 January 2018
PARAGRAPH 6. PAYMENT
6.1 Notwithstanding Sub-Article 7.2 of the Main Agreement, payment of account shall be effected ................................................
With reference to Sub-Article 7.3, the Parties establish the following payment terms:
Handling Company will send invoices to (insert email/physical address).
Notwithstanding Sub-Article 7.1 of the Main Agreement, the Handling Company shall submit invoices to the Carrier and the Carrier shall pay the Handling Company within............................................................................................... days of the invoice.
In the event the Carrier disputes any charge or fee set forth in any invoice, Carrier shall pay the undisputed portion and notify the Handling Company of the discrepancy in billing. Both parties shall then seek in good faith to resolve the disputed amount(s). Upon the resolution of any disputed amount the Carrier shall promptly pay the balance due to the Handling Company.
PARAGRAPH 7. SUPERVISION AND ADMINISTRATION 7.1 The services of Annex A, Section 1, Sub-Section 1.3 covered by Sub-Paragraph 1.1 of this Annex B, refer only to the following services of Annex A which are performed for the Carrier by other organization(s) under cover of separate agreement(s):
Section(s) .......................................................................................................................................................................................
Section(s) .......................................................................................................................................................................................
PARAGRAPH 8. USE OF YELLOW PAGES
In the event that both Parties wish to incorporate AHM 811 Yellow Pages
8.1 The following amendments to the Definitions and Terminology, Main Agreement and Annex A reflected in Yellow Pages of AHM 811 edition ..................................................................... , (year ...................................................................... ) shall apply:
For example:
– Definitions and Terminology: e.g. nil or all
– Main Agreement: e.g. nil or all except Article x
– Annex A: e.g. nil or 3.6.x, 3.8.x, 6.6.x
PARAGRAPH 9. DURATION, MODIFICATION AND TERMINATION Any change to Article 11 of the Main Agreement, in particular to the duration of the Main Agreement, validity of rates or rights of termination shall be recorded below, notwithstanding the corresponding Sub-Articles of the Main Agreement.
For example:
9.1 Duration
9.1.1 Notwithstanding Sub-Article 11.4 and 11.5 of the Main Agreement .................................................................................... .
9.1.2 Notwithstanding Sub-Article 11.11 of the Main Agreement the rates contained in Paragraph 1 shall be .............................
9.2 Modification
9.2.1 Any modification to this Annex B shall be made by a written amendment signed by both Parties.
9.3 Termination
9.3.1 Notwithstanding Sub-Paragraph 8.1.1 of this Annex B, this Annex B may be terminated on the following terms................ .
9.3.2 The Carrier may terminate this Annex B, if the Handling Company fails to provide a consistently satisfactory level of service, the Carrier reserves the right to provide the Handling Company with written notice to the effect that correction is required within (..............) days. If the Handling Company fails to correct the situation within ( ..............) days, the Carrier may terminate the Agreement upon an additional ( ..................) days prior written notice. In accordance with Sub-Article 5.8 of the Main Agreement a consistent satisfactory level of service is defined in a separate Service Level Agreement as Attachment to this Annex B.
9.3.3 In the event of the Handling Company's material and sustained failure to perform the services as outlined in Sub-Article 5.8 of the Main Agreement, Carrier reserves the right to provide the Handling Company with written notice to the effect that correction is required within ( .......................) days. If the Handling Company fails to reasonably correct the situation within (......................) days, the Carrier may terminate the Agreement upon an additional ( .........................................................) days prior written notice.
The number of these clauses can be extended as far as necessary.
IATA Airport Handling Manual AHM 810 January 2018
PARAGRAPH 10. NOTIFICATION 10.1 In accordance Sub-Article 11.3 of the Main Agreement, any notice or communication to be given hereunder shall be addressed to the respective parties as follows:
To Carrier: Carrier ........................................................................................................................
Street ........................................................................................................................
City, Country .............................................................................................................
Telephone .................................................................................................................
Fax: ...........................................................................................................................
E-mail: .......................................................................................................................
Attn: ...........................................................................................................................
To Handling Company: The Handling Company ..............................................................................................
Street .........................................................................................................................
City, Country ..............................................................................................................
Telephone ..................................................................................................................
Fax: ............................................................................................................................
E-mail: ........................................................................................................................
Attn: ............................................................................................................................
PARAGRAPH 11. GOVERNING LAW 11.1 In accordance with Article 9 of the Main Agreement, this Annex B shall be governed by and interpreted in accordance with the laws of: ........................................................................................................................................................................................... .
11.2 In accordance with Article 9 of the Main Agreement, courts for the resolution of disputes shall be the Courts of: ................... .
Signed the ................................................................................... Signed the .....................................................................................
at ................................................................................................. at ..................................................................................................
for and on behalf of ..................................................................... for and on behalf of .......................................................................
by ................................................................................................ by ..................................................................................................
IATA Airport Handling Manual AHM 810 January 2018
IATA STANDARD GROUND HANDLING AGREEMENT
STANDARD GROUND HANDLING AGREEMENT—SIMPLIFIED PROCEDURE Annex BX.X—Location(s), Agreed Services and Charges
to the Standard Ground Handling Agreement (SGHA) of January 2018
between:
having its principal office at:
and hereinafter referred to as ‘the Carrier’
and:
having its principal office at:
and hereinafter referred to as ‘the Handling Company’
the Carrier and/or the Handling Company may hereinafter be referred to as “the Party(ies)”
effective from:
This Annex BX.X for
the location(s):
is valid from:
and replaces:
PREAMBLE: This Annex B is prepared in accordance with the simplified procedure whereby the Parties agree that the terms of the Main Agreement and Annex A of the SGHA of January 2018 as published by the International Air Transport Association shall apply to this Annex B as if such terms were repeated here in full. By signing this Annex B, the Parties confirm that they are familiar with the aforementioned Main Agreement and Annex A.
PARAGRAPH 1. HANDLING SERVICES AND CHARGES 1.1 For a single ground handling consisting of the arrival and the subsequent departure at agreed timings of the same aircraft, the Handling Company shall provide the following services of Annex A at the following rates.
1.1.1 Section(s) .................................................................. price .................................................................. per (aircraft type, etc.).
1.1.2 Section(s) ...................................................... price ...................................................... per ......................................................
The number of these clauses can be extended as far as necessary.
1.2 Handling in case of Technical Landing for other than commercial purposes will be charged at ................ % of the above rates, provided that a physical change of load is not involved.
1.3 Handling in case of return to ramp will not be charged extra, provided that a physical change of load is not involved.
1.4 Handling in case of return to ramp involving a physical change of load will be charged as for handling in case of Technical Landing in accordance with Sub-Paragraph 1.2 of this Annex.
PARAGRAPH 2. ADDITIONAL SERVICES AND CHARGES
2.1 All services not included in Paragraph 1 of this Annex will be charged for as follows:
PARAGRAPH 3. DISBURSEMENTS 3.1 Any disbursements made by the Handling Company on behalf of the Carrier will be reimbursed by the Carrier at cost price plus an accounting surcharge of ............................. %. In order to claim such disbursements, the Handling Company shall provide receipts, invoices or any reasonable evidence substantiating such disbursements.
PARAGRAPH 4. LIMIT OF LIABILITY
4.1 The limit of liability referred to in Sub-Article 8.5(a) of the Main Agreement shall be as follows:
Aircraft Type Limit (per incident)
..................................................................................................... .....................................................................................................
..................................................................................................... .....................................................................................................
..................................................................................................... .....................................................................................................
IATA Airport Handling Manual AHM 810 January 2018
PARAGRAPH 5. TRANSFER OF SERVICES 5.1 In accordance with Sub-Article 3.1 of the Main Agreement, the Handling Company subcontracts the services of Annex A Section(s) ............................................................................................ to ............................................................................................
The number of these clauses can be extended as far as necessary.
PARAGRAPH 6. PAYMENT
6.1 Notwithstanding Sub-Article 7.2 of the Main Agreement, payment of account shall be effected ...................................................
With reference to Sub-Article 7.3, the Parties establish the following payment terms:
The Handling Company will send invoice to (insert email/physical address).
Notwithstanding Sub-Article 7.1 of the Main Agreement, the Handling Company shall submit invoices to the Carrier and the Carrier shall pay the Handling Company within ..................................................................................................... days of the invoice.
In the event the Carrier disputes any charge or fee set forth in any invoice, Carrier shall pay the undisputed portion and notify the Handling Company of the discrepancy in billing. Both parties shall then seek in good faith to resolve the disputed amount(s). Upon the resolution of any disputed amount the Carrier shall promptly pay the balance due to the Handling Company.
PARAGRAPH 7. SUPERVISION AND ADMINISTRATION 7.1 The services of Annex A, Section 1, Sub-Section 1.3 covered by Sub-Paragraph 1.1 of this Annex B, refer only to the following services of Annex A which are performed for the Carrier by other organization(s) under cover of separate agreement(s):
Section(s) ..............................................................................................................................................................................................
Section(s) ..............................................................................................................................................................................................
PARAGRAPH 8. USE OF YELLOW PAGES
In the event that both Parties wish to incorporate AHM 811 Yellow Pages
8.1 The following amendments to the Definitions and Terminology, Main Agreement and Annex A reflected in Yellow Pages of AHM811 edition ......................................................................... , (year ......................................................................... ) shall apply:
For example:
– Definitions and Terminology: e.g. nil or all
– Main Agreement: e.g. nil or all except Article x
– Annex A: e.g. nil or 3.6.x, 3.8.x, 6.6.x
PARAGRAPH 9. DURATION, MODIFICATION AND TERMINATION
Any change to Article 11 of the Main Agreement, in particular to the duration of the Main Agreement, validity of rates or rights of termination shall be recorded below, notwithstanding the corresponding Sub-Articles of the Main Agreement.
For example:
9.1 Duration
9.1.1 Notwithstanding Sub-Article 11.4 and 11.5 of the Main Agreement .......................................................................................... .
9.1.2 Notwithstanding Sub-Article 11.11 of the Main Agreement the rates contained in Paragraph 1 shall be ...................................
9.2 Modification
9.2.1 Any modification to this Annex B shall be made by a written amendment signed by both Parties.
9.3 Termination
9.3.1 Notwithstanding Sub-Paragraph 8.1.1 of this Annex B, this Annex B may be terminated on the following terms .................... .
9.3.2 The Carrier may terminate this Annex B, if the Handling Company fails to provide a consistently satisfactory level of service, the Carrier reserves the right to provide the Handling Company with written notice to the effect that correction is required within (.......) days. If the Handling Company fails to correct the situation within (.......) days, the Carrier may terminate the Agreement upon an additional ( ..................) days prior written notice. In accordance with Sub-Article 5.8 of the Main Agreement a consistent satisfactory level of service is defined in a separate Service Level Agreement as Attachment to this Annex B.
9.3.3 In the event of the Handling Company's material and sustained failure to perform the services as outlined in Sub-Article 5.8 of the Main Agreement, Carrier reserves the right to provide the Handling Company with written notice to the effect that correction is required within ( ........................) days. If the Handling Company fails to reasonably correct the situation within ( ........................) days, the Carrier may terminate the Agreement upon an additional ( .........................................................) days prior written notice.
The number of these clauses can be extended as far as necessary.
IATA Airport Handling Manual AHM 810 January 2018
PARAGRAPH 10. NOTIFICATION 10.1 In accordance Sub-Article 11.3 of the Main Agreement, any notice or communication to be given hereunder shall be addressed to the respective parties as follows:
To Carrier: Carrier ..........................................................................................................................
Street ..........................................................................................................................
City, Country ...............................................................................................................
Telephone ...................................................................................................................
Fax: .............................................................................................................................
E-mail: .........................................................................................................................
Attn: .............................................................................................................................
To Handling Company: The Handling Company ................................................................................................
Street ...........................................................................................................................
City, Country ................................................................................................................
Telephone ....................................................................................................................
Fax: ..............................................................................................................................
E-mail: ..........................................................................................................................
Attn: ..............................................................................................................................
PARAGRAPH 11. GOVERNING LAW 11.1 In accordance with Article 9 of the Main Agreement, this Annex B shall be governed by and interpreted in accordance with the laws of: ......................................................................................................................................................................................... .
11.2 In accordance with Article 9 of the Main Agreement, courts for the resolution of disputes shall be the Courts of: ................... .
Signed the ................................................................................... Signed the ....................................................................................
at ................................................................................................. at .................................................................................................
for and on behalf of ..................................................................... for and on behalf of ......................................................................
by ................................................................................................ by .................................................................................................
IATA Airport Handling Manual AHM 810 January 2018
IATA STANDARD GROUND HANDLING AGREEMENT
STANDARD GROUND HANDLING AGREEMENT—PROCEDURE FOR LINE MAINTENANCE Note: * Please note that the Line Maintenance contract Standard is limited up to and including Weekly Checks.
Annex BX.X—Location(s), Agreed Services and Charges
To the Standard Ground Handling Agreement (SGHA) of January 2018
Between:
having its principal office at:
and hereinafter referred to as “the Carrier”
and:
having its principal office at:
and hereinafter referred to as “the Handling Company”
holding EASA Part 145 or FAR 145 approval no ............................................................................................................................ .
or any other National Airworthiness Authority as the case may be
the Carrier and/or the Handling Company may hereinafter be referred to as “the Party(ies)”
Effective from:
This Annex BX.X for the location(s):
is valid from:
and replaces:
PREAMBLE:
This Annex B is prepared in accordance with the simplified procedure whereby the Parties agree that the terms of the Main Agreement and Annex A of the SGHA of January 2018 as published by the International Air Transport Association shall apply to this Annex B as if such terms were repeated here in full. By signing this Annex B, the Parties confirm that they are familiar with the aforementioned Main Agreement and Annex A.
PARAGRAPH 1. SCOPE OF WORK 1.1 For a single ground handling consisting of the arrival and the subsequent departure at agreed timings of the same aircraft, the Handling Company shall provide the following services of Annex A at the following rates.
The services listed below, are only an example of services and do not represent a complete list of services that may be contracted as per the Annex A.
1.1.1 Pre Flight Check
Aircraft/Engine Type Price Currency
1.1.2 Daily Check
IATA Airport Handling Manual AHM 810 January 2018
Section 1: 1.2.3(j) (retaining period of three years at station in question), 1.3.6
Section 3: 3.5.1, 3.5.2(a,c), 3.7.2(a1,a2), 3.7.3, 3.16.2
Section 4: 4.2.2(a,b)
Section 6: 6.5.1, 6.5.2, 6.5.3, 6.5.4, 6.5.7, 6.5.8, 6.5.9
Section 8: 8.1.1, 8.1.2, 8.1.3, 8.1.4, 8.2.1(a), 8.2.2(a), 8.2.3, 8.2.4, 8.3.1 (include rectification up to one man-hour), 8.3.2, 8.3.3, 8.3.4, 8.4.1(b), 8.4.2, 8.4.3
Section 1: 1.2.3(j) (retaining period of three years at station in question), 1.3.6
Section 3: 3.5.1, 3.5.2(a,c), 3.7.2(a1,a2), 3.7.3, 3.12.1(b1) (check for water draining during winter period only), 3.16.2
Section 4: 4.2.2(a,b)
Section 6: 6.5.1, 6.5.2, 6.5.3, 6.5.4, 6.5.7, 6.5.8, 6.5.9
Section 8: 8.1.1, 8.1.2, 8.1.3, 8.1.4, 8.2.1(a), 8.2.2(a), 8.2.3, 8.2.4, 8.3.1 (include rectification up to one man-hour), 8.3.2, 8.3.3, 8.3.4, 8.4.1(b), 8.4.2, 8.4.3
Aircraft/Engine Type
Price
Currency
1.1.3 Weekly Check
Aircraft/Engine Type Price Currency
1.1.4 On Call Maintenance on request and availability
Section 1: 1.2.3(j) (retaining period of three years at station in question)
Section 8: 8.3.1, 8.3.2, 8.3.3
Aircraft/Engine Type Price Currency
1.1.5 Additional Man-hours
Section 8: 8.3.1, 8.3.2, 8.3.3
Aircraft/Engine Type Price Currency
Note: The number of these clauses can be extended or deleted as the case may be.
1.2 No extra charge will be made for providing the services at night or on legal holidays.
1.3 Aircraft registration number(s), to Aircraft Type(s) stated in Paragraph 1 of this Annex, which are part of this Agreement, are stated in ................................................................................. . Mentioned Manual/List is placed in hands of the Handling Company.
PARAGRAPH 2. ADDITIONAL SERVICES AND CHARGES
2.1 All services not included in Paragraph 1 of this Annex will be charged according to local standard price list.
It is recommended to define local as the location and a copy of the local price list attached to the annex as an annex in Annex B.
PARAGRAPH 3. DISBURSEMENTS
3.1 Any disbursements made by the Handling Company on behalf of the Carrier will be reimbursed by the Carrier at cost price plus an accounting surcharge of %. In order to claim such disbursements, the Handling Company shall provide receipts, invoices or any reasonable evidence substantiating such disbursements.
PARAGRAPH 4. TRANSFER OF SERVICES
4.1 In accordance with Sub-Article 3.1 of the Main Agreement, the Handling Company subcontracts the services of Annex A.
Service to Company using approval certificate no.
IATA Airport Handling Manual AHM 810 January 2018
Section 1: 1.2.3(j) (retaining period of three years at station in question), 1.3.6
Section 3: 3.5.1, 3.5.2(a,c), 3.8.2(a1,a2), 3.7.3, 3.12.1(a1) (check for water draining during winter period only), 3.16.2
Section 4: 4.2.2(a,b)
Section 6: 6.5.1, 6.5.2, 6.5.3, 6.5.4, 6.5.5, 6.5.7, 6.5.8, 6.5.9
Section 8: 8.1.1, 8.1.2, 8.1.3, 8.1.4, 8.2.1(a), 8.2.2(a), 8.2.3, 8.2.4, 8.3.1 (include rectification up to one man-hour), 8.3.2, 8.3.3, 8.3.4, 8.4.1(b), 8.4.2, 8.4.3
PARAGRAPH 5. LIMIT OF LIABILITY
5.1 The limit of liability referred to in Sub-Article 8.5 of the Main Agreement shall be as follows:
Aircraft Limit (per incident) Currency
PARAGRAPH 6. PAYMENT
6.1 Notwithstanding Sub-Article 7.2 of the Main Agreement, payment of account shall be effected ...................................................
With reference to Sub-Article 7.3, the Parties establish the following payment terms:
The Handling Company will send invoice to (insert email/physical address).
Notwithstanding Sub-Article 7.1 of the Main Agreement, the Handling Company shall submit invoices to the Carrier and the Carrier shall pay the Handling Company within ..................................................................................................... days of the invoice.
In the event the Carrier disputes any charge or fee set forth in any invoice, Carrier shall pay the undisputed portion and notify the Handling Company of the discrepancy in billing. Both parties shall then seek in good faith to resolve the disputed amount(s). Upon the resolution of any disputed amount the Carrier shall promptly pay the balance due to the Handling Company.
PARAGRAPH 7. USE OF YELLOW PAGES
In the event that both Parties wish to incorporate AHM 811 Yellow Pages
7.1 The following amendments to the Definitions and Terminology, Main Agreement and Annex A reflected in Yellow Pages of AHM 811 edition ...........................................................................(year ........................................................................... ) shall apply:
For example:
– Definitions and Terminology: e.g. nil or all
– Main Agreement: e.g. nil or all except Article x
– Annex A: e.g. nil or 3.6.x, 3.8.x, 6.6.x
PARAGRAPH 8. DURATION, MODIFICATION AND TERMINATION Any change to Article 11 of the Main Agreement, in particular to the duration of the Main Agreement, validity of rates or rights of termination shall be recorded below, notwithstanding the corresponding Sub-Articles of the Main Agreement.
For example:
8.1 Duration
8.1.1 Notwithstanding Sub-Article 11.4 and 11.5 of the Main Agreement ........................................................................................... .
8.1.2 Notwithstanding Sub-Article 11.11 of the Main Agreement the rates contained in Paragraph 1 shall be ...................................
8.2 Modification
8.2.1 Any modification to this Annex B shall be made by a written amendment signed by both Parties.
8.3 Termination
8.3.1 Notwithstanding Sub-Paragraph 8.1.1 of this Annex B, this Annex B may be terminated on the following terms ......................
8.3.2 The Carrier may terminate this Annex B, if the Handling Company fails to provide a consistently satisfactory level of service, the Carrier reserves the right to provide the Handling Company with written notice to the effect that correction is required within (..............) days. If the Handling Company fails to correct the situation within ( ..............) days, the Carrier may terminate the Agreement upon an additional ( ................................................................................................................... ) days prior written notice.
8.3.3 In the event of the Handling Company's material and sustained failure to perform the services as outlined in Sub-Article 5.8 of the Main Agreement, Carrier reserves the right to provide the Handling Company with written notice to the effect that correction is required within ( ........................) days. If the Handling Company fails to reasonably correct the situation within ( ........................) days, the Carrier may terminate the Agreement upon an additional ( .........................................................) days prior written notice.
The number of these clauses can be extended as far as necessary.
PARAGRAPH 9. AIRCRAFT MAINTENANCE SERVICES 9.1 Notwithstanding Sub-Article 5.3 of the Main Agreement insofar as it refers to Services of Section 8 of Annex A. In the absence of technical instructions from the Carrier, the Handling Company shall promptly seek technical instructions from the Carrier but shall take no action pending receipt of such Technical Instructions. The Handling Company will not be held responsible for any flight delay resulting from lack of Technical Instructions from the Carrier.
9.2 It is the Carrier's responsibility to ensure that the conditions of this agreement are acceptable to its appropriate authorities.
IATA Airport Handling Manual AHM 810 January 2018
9.3 It is understood that the signature of the Handing Company's ground engineer in the
technical log of the Carrier's aircraft only certifies the correct performance of routine checks and rectification of flight and/or ground discrepancies related to the checks performed. The Handling Company assumes no responsibility for the Airworthiness of the Carrier's aircraft. .
9.4 The Handling Company is using ............. approval certificate no. EASA.145 .............or FAR 145............. as the case must be.
PARAGRAPH 10. AIRWORTHINESS DATA 10.1 The airworthiness data supplied by the Carrier deemed necessary to fulfill the Handling Company's responsibility at agreed aircraft type(s) are stated in the documentation stated below. Mentioned documentation is placed in hand of the Handling Company at location(s) in question.
Aircraft Airworthiness data
10.2 Notwithstanding Sub-Article 1.2 it is the responsibility of the Carrier to ensure that the latest and valid revisions of technical documentation and/or check sheets are available to the Handling Company in order to fulfill the technical services agreed in the contract at the location(s) concerned.
PARAGRAPH 11. SPARE AND POOL PARTS ADMINISTRATION 11.1 The Handling Company is responsible for checking that all spare parts or pool parts, which are to be fitted on the Carrier's aircraft, at location in question, are in compliance with the applicable EASA Part 145 or FAR 145 requirements. This requires the Handling Company to ensure that all parts are in satisfactory condition and provided with appropriate documentation. Accordingly, the Handling Company reserves the right to reject a part provided by the Carrier or its pool partner, if compliance with the above cannot be assured.
11.2 It is the Carrier's responsibility to specify which spare parts/pool parts, the Handling Company shall administer and store. Subject parts are described in ........................................................................................ . which are placed at location(s) in question.
11.3 It is the Carrier's responsibility to control the Carrier's own spare parts held at the location(s) in question for correct AD and modification status. Any spare parts that do not comply with the correct AD or modification status are to be recalled by the Carrier.
PARAGRAPH 12. AUDITING 12.1 Notwithstanding Sub-Article 5.9 of the Main Agreement, the Carrier or its competent authority may, by prior written notice to the Handling Company at its own cost, engage the Handling Company for the purpose of auditing at the location(s) designated in Annex(es) B. Such notice shall contain a description of area(s) to be audited. The total cost of the audit performed by the Carrier or its competent authority shall be born by the Carrier.
PARAGRAPH 13. GOVERNING LAW 13.1 In accordance with Article 9 of the Main Agreement, this Annex B shall be governed by and interpreted in accordance with the laws of: .......................................................................................................................................................................................... .
13.2 In accordance with Article 9 of the Main Agreement, courts for the resolution of disputes shall be the Courts of: .................... .
IATA Airport Handling Manual AHM 810 January 2018
PARAGRAPH 14. NOTIFICATION 14.1 In accordance Sub-Article 11.3 of the Main Agreement, any notice or communication to be given hereunder shall be addressed to the respective parties as follows:
To Carrier: Carrier ..........................................................................................................................
Street .........................................................................................................................
City, Country ..............................................................................................................
Telephone ..................................................................................................................
Fax: ............................................................................................................................
E-mail: ........................................................................................................................
Attn: ............................................................................................................................
To Handling Company: The Handling Company ...............................................................................................
Street ..........................................................................................................................
City, Country ...............................................................................................................
Telephone ...................................................................................................................
Fax: .............................................................................................................................
E-mail: .........................................................................................................................
Attn: .............................................................................................................................
Signed date: ................................................................................ Signed date: ................................................................................
at ................................................................................................. at .................................................................................................
for and behalf of .......................................................................... for and behalf of ...........................................................................
by ................................................................................................ by ................................................................................................
IATA Airport Handling Manual AHM 810 January 2018