Dokumendiregister | Sotsiaalministeerium |
Viit | 1.5-8/1771-1 |
Registreeritud | 12.07.2024 |
Sünkroonitud | 15.07.2024 |
Liik | Sissetulev kiri |
Funktsioon | 1.5 Asjaajamine. Info- ja kommunikatsioonitehnoloogia arendus ja haldus |
Sari | 1.5-8 Tervitus- ja tutvustuskirjad, kutsed ja kirjavahetus seminaridel, konverentsidel jt üritustel osalemiseks |
Toimik | 1.5-8/2024 |
Juurdepääsupiirang | Avalik |
Juurdepääsupiirang | |
Adressaat | WHO |
Saabumis/saatmisviis | WHO |
Vastutaja | Eda Lopato (Sotsiaalministeerium, Kantsleri vastutusvaldkond, Terviseala asekantsleri vastutusvaldkond, Ravimiosakond) |
Originaal | Ava uues aknas |
Pharmacy Care and Pharmaceutical Services: a High-level Policy Symposium
v.7
24th September 2024 Copenhagen, Denmark and online
8 July 2024
Original: English
Scope and Purpose
I. Background
The acute workforce crisis, which hit the world during the COVID-19 pandemic, is not over yet. This calls for urgent systemic action across the major policy dimensions including performance optimisation. At the health systems level this implies rethinking the traditional roles of healthcare professionals, tighter collaboration, investments into infrastructure, technical and IT tools, and consumables. The crisis prompted health policy makers and vertical programme managers to turn to non-health professionals, encouraging volunteers and community workers to assume some health-related functions. At the same time, the potential of a sizable category of healthcare professionals, pharmacists, remains largely untapped and this is despite the important and in some areas critical role community pharmacists played for bringing the COVID-19 crisis under control, including information dissemination, patient counselling, in-pharmacy testing, vaccination, and post-vaccination patient support. Following the publication of WHO Regional Office’s report Health and care workforce in Europe: time to act, which revealed labour market dynamics, pinpointed key challenges, and charted the way for their resolution, a number of milestone documents were adopted to facilitate urgent response to the workforce crises. They include the Bucharest Declaration on the health and care workforce adopted on 23rd March 2023 in Rumania and the Framework for action on the health and care workforce in the WHO European Region 2023–2030 voted for at the 73rd session of the WHO Regional Committee in Astana, Kazakhstan. These documents highlight inter alia the need for the adequate re-distribution of tasks between categories of health and care professionals to make healthcare services more available and affordable for individuals and communities without any compromise to their quality. This is in line with the WHO-Europe programme of work, which encourages prioritisation of the workforce strengthening and access to medicines to speed up attainment of the Universal Health Coverage. What can and should pharmacists contribute to healthcare delivery and how do these roles dove- tail into the multi-disciplinary approach to health in the hospital and community settings? These topics will be covered at the high-level policy symposium organised jointly with the International Pharmaceutical Federation (FIP) in the run-up to the celebration of the 2024 World Pharmacists Day.
II. Activity
The high-level policy symposium will bring together policy makers and representatives of the professional communities of pharmacists to address the following objectives: - Outline good practices in the expanded roles pharmacists are assuming across the region to
offer pharmacy care and pharmaceutical services, which go beyond traditional supply and dispensing of medical products;
- Raise awareness of the key contributions of pharmacists to improving patient care and health systems performance across the European region;
- Highlight the role of pharmacists in the rational use of medicines, vaccination, preventing AMR, managing chronic conditions and minor ailments thereby reducing the burden of other health professionals.
It will be a hybrid event, which will include key-note addresses, face-to-face discussions, presentations and streaming for the benefit of the online participants from the UN City, Copenhagen, Denmark on 24th September 2024. It will be accompanied by a thematic exhibition organised in Copenhagen and the launch of the WHO-Europe report Community pharmacy regulatory and practice models in Eastern Europe and Central Asia.
III. Expected Outputs and Deliverables - Awareness of the roles of pharmacists in healthcare delivery is increased; - Good practices are highlighted and the information about them is disseminated across the
region empowering the Member States for their adaptation and adoption; - Roles of policy makers and the professional community are brought to the fore.
Provisional Programme
Where: WHO Europe Office, Copenhagen, Denmark (UN City), Pacific Ocean Lounge. When: Wednesday, 24th September 2024, 15.30 CET. Format: mixed - in person in CPH and streamed online With simultaneous interpretation into Russian, Zoom session starts at 15:00 to allow participants to connect in advance. Event facilitator: Mr Stanislav Kniazkov, Technical Officer, Pricing and. Reimbursement, WHO Europe
15:30 Opening Remarks Dr Hans Henri P. Kluge, WHO Regional Director for Europe (recording).
15:35 Keynote Addresses
Mr Stephen Donnolly, Minister for Health, Republic of Ireland (TBC), Prof. Ana Paula Martins, Minister of Health of Portugal, Mr Luís Lourenço, FIP’s Professional Secretary, Portugal.
16:10 Health Workforce in the WHO European Region: Strengths and Challenges
Dr Tomas Zapata, Regional Advisor, Health Workforce and Service Delivery, WHO Europe
16:25 Patient-centric pharmacy in the modern healthcare system
Mr Stanislav Kniazkov, Technical Officer, Pricing and. Reimbursement, WHO Europe
16:40 Best Practices of Pharmacists’ Services from across the European Region Moderated panel discussion. Moderator: Dr Catherine Duggan, CEO, FIP Panel members:
Mr Stephen Donnolly, Minister for Health, Republic of Ireland (TBC), Prof. Ana Paula Martins, Minister of Health of Portugal, Mr Daragh Connolly, Chair of the FIP Board of Pharmaceutical Practice, Ireland, Mr Rob Moss, FIP Vice president, the Netherlands, Dr Tomas Zapata, Regional Advisor, Health Workforce and Service Delivery, WHO Europe.
Covering the following topics: Advancing the rational, safe, and cost-effective use of medicines in hospitals and the community; Improving vaccine confidence, delivery, and uptake; Empowering self-care and managing common ailments in the community: providing timely care and reducing pressure on GPs and emergency departments; Curbing AMR through appropriate antimicrobial stewardship; Preventing, screening, and managing chronic non-communicable diseases in the community.
17:20 Conclusions and Closing Remarks
Mr Daragh Connolly, Chair of the FIP Board of Pharmaceutical Practice, Ireland, Dr Natasha Azzopardi Muscat, Director, Division of Country Health Policies and Systems, WHO Europe.
Please see the attached correspondence sent from the World Health Organization, Regional Office for Europe (WHO/EURO) and the International Pharmaceutical Federation (FIP). One or more attachments may be included.
Access to Medicines and Health Products (AMP)
Division of Country Health Policies and Systems (CPS)
WHO Regional Office for Europe
Copenhagen, Denmark
Office: 3.2.13
Web: : www.who.int
Pharmacy Care and Pharmaceutical Services: a High-level Policy Symposium
v.7
24th September 2024 Copenhagen, Denmark and online
8 July 2024
Original: English
Scope and Purpose
I. Background
The acute workforce crisis, which hit the world during the COVID-19 pandemic, is not over yet. This calls for urgent systemic action across the major policy dimensions including performance optimisation. At the health systems level this implies rethinking the traditional roles of healthcare professionals, tighter collaboration, investments into infrastructure, technical and IT tools, and consumables. The crisis prompted health policy makers and vertical programme managers to turn to non-health professionals, encouraging volunteers and community workers to assume some health-related functions. At the same time, the potential of a sizable category of healthcare professionals, pharmacists, remains largely untapped and this is despite the important and in some areas critical role community pharmacists played for bringing the COVID-19 crisis under control, including information dissemination, patient counselling, in-pharmacy testing, vaccination, and post-vaccination patient support. Following the publication of WHO Regional Office’s report Health and care workforce in Europe: time to act, which revealed labour market dynamics, pinpointed key challenges, and charted the way for their resolution, a number of milestone documents were adopted to facilitate urgent response to the workforce crises. They include the Bucharest Declaration on the health and care workforce adopted on 23rd March 2023 in Rumania and the Framework for action on the health and care workforce in the WHO European Region 2023–2030 voted for at the 73rd session of the WHO Regional Committee in Astana, Kazakhstan. These documents highlight inter alia the need for the adequate re-distribution of tasks between categories of health and care professionals to make healthcare services more available and affordable for individuals and communities without any compromise to their quality. This is in line with the WHO-Europe programme of work, which encourages prioritisation of the workforce strengthening and access to medicines to speed up attainment of the Universal Health Coverage. What can and should pharmacists contribute to healthcare delivery and how do these roles dove- tail into the multi-disciplinary approach to health in the hospital and community settings? These topics will be covered at the high-level policy symposium organised jointly with the International Pharmaceutical Federation (FIP) in the run-up to the celebration of the 2024 World Pharmacists Day.
II. Activity
The high-level policy symposium will bring together policy makers and representatives of the professional communities of pharmacists to address the following objectives: - Outline good practices in the expanded roles pharmacists are assuming across the region to
offer pharmacy care and pharmaceutical services, which go beyond traditional supply and dispensing of medical products;
- Raise awareness of the key contributions of pharmacists to improving patient care and health systems performance across the European region;
- Highlight the role of pharmacists in the rational use of medicines, vaccination, preventing AMR, managing chronic conditions and minor ailments thereby reducing the burden of other health professionals.
It will be a hybrid event, which will include key-note addresses, face-to-face discussions, presentations and streaming for the benefit of the online participants from the UN City, Copenhagen, Denmark on 24th September 2024. It will be accompanied by a thematic exhibition organised in Copenhagen and the launch of the WHO-Europe report Community pharmacy regulatory and practice models in Eastern Europe and Central Asia.
III. Expected Outputs and Deliverables - Awareness of the roles of pharmacists in healthcare delivery is increased; - Good practices are highlighted and the information about them is disseminated across the
region empowering the Member States for their adaptation and adoption; - Roles of policy makers and the professional community are brought to the fore.
Provisional Programme
Where: WHO Europe Office, Copenhagen, Denmark (UN City), Pacific Ocean Lounge. When: Wednesday, 24th September 2024, 15.30 CET. Format: mixed - in person in CPH and streamed online With simultaneous interpretation into Russian, Zoom session starts at 15:00 to allow participants to connect in advance. Event facilitator: Mr Stanislav Kniazkov, Technical Officer, Pricing and. Reimbursement, WHO Europe
15:30 Opening Remarks Dr Hans Henri P. Kluge, WHO Regional Director for Europe (recording).
15:35 Keynote Addresses
Mr Stephen Donnolly, Minister for Health, Republic of Ireland (TBC), Prof. Ana Paula Martins, Minister of Health of Portugal, Mr Luís Lourenço, FIP’s Professional Secretary, Portugal.
16:10 Health Workforce in the WHO European Region: Strengths and Challenges
Dr Tomas Zapata, Regional Advisor, Health Workforce and Service Delivery, WHO Europe
16:25 Patient-centric pharmacy in the modern healthcare system
Mr Stanislav Kniazkov, Technical Officer, Pricing and. Reimbursement, WHO Europe
16:40 Best Practices of Pharmacists’ Services from across the European Region Moderated panel discussion. Moderator: Dr Catherine Duggan, CEO, FIP Panel members:
Mr Stephen Donnolly, Minister for Health, Republic of Ireland (TBC), Prof. Ana Paula Martins, Minister of Health of Portugal, Mr Daragh Connolly, Chair of the FIP Board of Pharmaceutical Practice, Ireland, Mr Rob Moss, FIP Vice president, the Netherlands, Dr Tomas Zapata, Regional Advisor, Health Workforce and Service Delivery, WHO Europe.
Covering the following topics: Advancing the rational, safe, and cost-effective use of medicines in hospitals and the community; Improving vaccine confidence, delivery, and uptake; Empowering self-care and managing common ailments in the community: providing timely care and reducing pressure on GPs and emergency departments; Curbing AMR through appropriate antimicrobial stewardship; Preventing, screening, and managing chronic non-communicable diseases in the community.
17:20 Conclusions and Closing Remarks
Mr Daragh Connolly, Chair of the FIP Board of Pharmaceutical Practice, Ireland, Dr Natasha Azzopardi Muscat, Director, Division of Country Health Policies and Systems, WHO Europe.
World Health Organization Regional Office for Europe UN City, Marmorvej 51, DK-2100 Copenhagen Ø, Denmark Tel: +45 45 33 70 00 Email: [email protected] Fax: +45 45 33 70 01 Website: https://www.who.int/europe
International Pharmaceutical Federation (FIP) Andries Bickerweg 5, The Hague, the Kingdom of the Netherlands Tel: +31 (0) 70 30 21 970 Email: [email protected] Website: www.fip.org
Date: 8 July 2024
Ms Helen Sõber Adviser European Union Affairs and International Co-operation Department Ministry of Social Affairs Suur-Ameerika 1 10122 Tallinn Estonia
Dear Ms Sõber,
High-level policy symposium on pharmacy care and pharmaceutical services 24th September 2024, hybrid format
WHO has the pleasure to inform you about the high-level policy symposium on pharmacy care and pharmaceutical services and invites registration of participants who will join online through the link below.
On 21st September 2023 during the 73rd session of the WHO Regional Committee for Europe, Member States adopted Framework for action on health and care workforce in the WHO European Region, 2023- 2030. It calls to rethinking the traditional distribution of tasks between healthcare professionals to address health workforce shortages. In modern healthcare system the role of hospital and community pharmacist goes beyond ensuring supply and dispensing medical products. The more efficient division of labour includes inter alia expanding pharmacists’ roles into health promotion, disease prevention, detection, and management, including through pharmacy care delivery.
To discuss these aspects and showcase good practices, the WHO Regional Office for Europe and the International Pharmaceutical Federation (FIP) will organize a high-level symposium in the framework of marking the 2024 World Pharmacists Day. It will be held in the UN City, Copenhagen, Denmark on 24th September 2024 starting at 15.30 CET and will be streamed via Zoom.
We invite advance registration of participants, who will join online, using this link: https://who.zoom.us/webinar/register/WN_qkXzzDLkTeOK0ZzzWIWwiA
For further information regarding this symposium, please contact: for technical aspects Stanislav Kniazkov at [email protected] and for administrative and logistics aspects Lisbeth Lindhardt at [email protected].
We take this opportunity to renew to the Ministry of Health the assurances of our highest consideration. Sincerely yours, Natasha Azzopardi Muscat Director, Country Health Policies and Systems WHO Regional Office for Europe
Paul Sinclair President International Pharmaceutical Federation
Enclosures: Scope and Purpose and Provisional Programme Copy for information to: Ms Triin Uusberg, Head, European Union Affairs and International Co-operation Department, Ministry of Social Affairs, Suur-Ameerika 1, 10129 Tallinn, Estonia H.E. Ms Riia Salsa-Audiffren, Ambassador Representative of the Republic of Estonia, Permanent Mission of the Republic of Estonia to the United Nations Office and other international organizations in Geneva, Chemin du Petit-Saconnex 28A, CH-1209 Genève, Switzerland H.E. Mr William Mart Laanemäe, Ambassador Extraordinary and Plenipotentiary, Embassy of the Republic of Estonia, Frederiksgade 19, 4th floor, 1265 Copenhagen K, Denmark Ms Kristina Köhler, Liaison Officer, WHO Country Office, Estonia, Paldiski Road 81, 10617 Tallinn, Estonia
World Health Organization Regional Office for Europe UN City, Marmorvej 51, DK-2100 Copenhagen Ø, Denmark Tel: +45 45 33 70 00 Email: [email protected] Fax: +45 45 33 70 01 Website: https://www.who.int/europe
International Pharmaceutical Federation (FIP) Andries Bickerweg 5, The Hague, the Kingdom of the Netherlands Tel: +31 (0) 70 30 21 970 Email: [email protected] Website: www.fip.org
Date: 8 July 2024
Ms Helen Sõber Adviser European Union Affairs and International Co-operation Department Ministry of Social Affairs Suur-Ameerika 1 10122 Tallinn Estonia
Dear Ms Sõber,
High-level policy symposium on pharmacy care and pharmaceutical services 24th September 2024, hybrid format
WHO has the pleasure to inform you about the high-level policy symposium on pharmacy care and pharmaceutical services and invites registration of participants who will join online through the link below.
On 21st September 2023 during the 73rd session of the WHO Regional Committee for Europe, Member States adopted Framework for action on health and care workforce in the WHO European Region, 2023- 2030. It calls to rethinking the traditional distribution of tasks between healthcare professionals to address health workforce shortages. In modern healthcare system the role of hospital and community pharmacist goes beyond ensuring supply and dispensing medical products. The more efficient division of labour includes inter alia expanding pharmacists’ roles into health promotion, disease prevention, detection, and management, including through pharmacy care delivery.
To discuss these aspects and showcase good practices, the WHO Regional Office for Europe and the International Pharmaceutical Federation (FIP) will organize a high-level symposium in the framework of marking the 2024 World Pharmacists Day. It will be held in the UN City, Copenhagen, Denmark on 24th September 2024 starting at 15.30 CET and will be streamed via Zoom.
We invite advance registration of participants, who will join online, using this link: https://who.zoom.us/webinar/register/WN_qkXzzDLkTeOK0ZzzWIWwiA
For further information regarding this symposium, please contact: for technical aspects Stanislav Kniazkov at [email protected] and for administrative and logistics aspects Lisbeth Lindhardt at [email protected].
We take this opportunity to renew to the Ministry of Health the assurances of our highest consideration. Sincerely yours, Natasha Azzopardi Muscat Director, Country Health Policies and Systems WHO Regional Office for Europe
Paul Sinclair President International Pharmaceutical Federation
Enclosures: Scope and Purpose and Provisional Programme Copy for information to: Ms Triin Uusberg, Head, European Union Affairs and International Co-operation Department, Ministry of Social Affairs, Suur-Ameerika 1, 10129 Tallinn, Estonia H.E. Ms Riia Salsa-Audiffren, Ambassador Representative of the Republic of Estonia, Permanent Mission of the Republic of Estonia to the United Nations Office and other international organizations in Geneva, Chemin du Petit-Saconnex 28A, CH-1209 Genève, Switzerland H.E. Mr William Mart Laanemäe, Ambassador Extraordinary and Plenipotentiary, Embassy of the Republic of Estonia, Frederiksgade 19, 4th floor, 1265 Copenhagen K, Denmark Ms Kristina Köhler, Liaison Officer, WHO Country Office, Estonia, Paldiski Road 81, 10617 Tallinn, Estonia