Dokumendiregister | Sotsiaalministeerium |
Viit | 2-7.1/840-1 |
Registreeritud | 25.03.2025 |
Sünkroonitud | 26.03.2025 |
Liik | Sissetulev kiri |
Funktsioon | 2 Välisabi ja struktuuritoetuste rakendamine |
Sari | 2-7.1 Šveitsi finantsinstrumendi kirjavahetus, seire aruanded, ja järelevalvedokumendid |
Toimik | 2-7.1/24-774 |
Juurdepääsupiirang | Avalik |
Juurdepääsupiirang | |
Adressaat | Kultuuriministeerium |
Saabumis/saatmisviis | Kultuuriministeerium |
Vastutaja | Ülar Vaadumäe (Sotsiaalministeerium, Kantsleri vastutusvaldkond, Innovatsiooni vastutusvaldkond, Välisvahendite osakond) |
Originaal | Ava uues aknas |
Second Swiss Contribution
Estonia
Annual Support Measure Report
Support Measure Name Supporting Social Inclusion
Reporting Period 01.06.2024-31.12.2024
Report Number I
Report Submission Date 31.03.2025
Partner State Support Measure
Code (if any)
Šveits.1.01
Swiss Support Measure Code 7F-10699.01
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Table of contents
1. Basic Support Measure information ........................................................................ 4
2. Report submission and approval ............................................................................. 4
3. Overview of results achieved and steering implications ........................................ 5
4. Support Measure progress ....................................................................................... 6
4.1 Achievement of Support Measure objectives ................................................................... 6
4.2 Status of implementation ................................................................................................17
4.2.1 Update of implementation schedule .............................................................................17
4.2.2 Procurements ..............................................................................................................17
4.2.3 Communication activities .............................................................................................17
4.3 Beneficiaries ...................................................................................................................18
4.4 Swiss Support Measure Partners ....................................................................................19
4.5 Products and services supplied by Swiss contractors .....................................................19
5. Support Measure management ...............................................................................19
5.1 Organisational level ........................................................................................................19
5.2 Steering Committees ......................................................................................................21
5.3 Audits .............................................................................................................................22
5.4 Evaluation .......................................................................................................................22
5.5 Monitoring .......................................................................................................................22
6. Risk management .....................................................................................................22
Annexes ..............................................................................................................................26
Annex 2: Overview of Implementation locations ..............................................................27
Annex 3: Action plan with the Swiss partner for 2024-2025 ............................................28
Annex 4: Updated list of all Programme Components and characteristics ...................36
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List of abbreviations CHF Swiss Franc
HARNO Education and Youth Board
INSA The Integration Foundation
MoC Ministry of Culture
MoER Ministry of Education and Research
MoI Ministry of Interior
MoSA Ministry of Social Affairs
NCU National Coordination Unit
NFCS National Foundation of Civil Society
PCO Programme Component Operator
PO Programme Operator
SDC Swiss Agency for Development and Cooperation
SC Steering Committee
SCO Swiss Contribution Office
SM Support Measure
1. Basic Support Measure information
Executing Agency type Programme Operator
Executing Agency name
and address
Ministry of Culture
Suur-Karja 23, 15076 Tallinn
Name of contact person Olga Gnezdovski
E-Mail of contact person [email protected]
Phone of contact person +372 555 28 081
SM type Programme
Objective Managing migration and supporting integration. Increasing public safety
Thematic area Providing support to migration management and promoting integration
measures
Duration according to
SM Agreement
Start date: 01.06.2024 Completion date: 31.08.2028
Swiss Contribution to
the SM CHF
18 600 000
2. Report submission and approval
Executing
Agency
Ministry of Culture
Signature
digitally signed
Name Heidy Purga
Position Minister
E-Mail [email protected]
Phone +372 628 2250 Date digitally signed
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3. Overview of results achieved and steering implications
In 2024, the focus was primarily on organisational matters and the preparation of detailed implementation
plans. While minimal progress can be reported in terms of indicator achievements, significant groundwork
was laid for future outcomes and outputs. Personnel recruitment, stakeholder engagement, and the estab-
lishment of frameworks for the activities of each Programme Component were key actions during the year.
Strong collaboration with stakeholders enabled effective mapping and planning to ensure the successful
launch of thematic activities as soon as possible.
Key organisational milestones were achieved, laying a solid foundation for the implementation of the support
measure. The agreements between relevant parties were signed, and national legislation entered into force.
Additionally, the steering and monitoring structures, such as Steering Committee and Task Force, were es-
tablished.
The collaboration with the Swiss partner started successfully and efficiently, contributing positively to the
progress of the support measure and establishing a strong relationship.
The year 2025 will continue with mapping and analysing the current situation, followed by the preparation
and implementation of the necessary procurements and actions to ensure progress towards achieving the
indicators.
4. Support Measure progress
4.1 Achievement of Support Measure objectives
Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
Intermediate outcome 1: People from different cultural and linguistic backgrounds are actively participating in Estonian society
OCIN 1.1 Percentage of participants who have
claimed that after using the services they partici-
pate more in cultural life or their number of con-
tacts with Estonians have increased or his/her po-
sition in the labour market has improved
0% 50% 0%
OCIN 1.2 Core Indicator MIGR_CI_1: Number of
migrants and forcibly displaced persons participat-
ing in new or expanded measures for social and
economic integration (disaggregated by gender
and background (Estonian, migrant))
0 participations 20 000 participations 0
Immediate outcome 1a: Established processes enable people from different cultural and linguistic backgrounds participate more actively in Esto-
nian society
OCIM (a) 1.1 Processes (the first stage of service
creation (methodologies, materials, surveys etc))
have been discussed with different partners and
target group
0% 100% of services 0%
OCIM (a) 1.2 Services are created and available
to the target group
0% 100% of services are
created and availa-
ble
0%
Immediate outcome 1b: People from different cultural and linguistic backgrounds are empowered to participate in Estonian society more actively
OCIM (b) 1.1 Percentage of participants who have
claimed that they are satisfied with the activities
0% 75% 0%
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Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
and that they have gained knowledge for more ac-
tive participation in the Estonian society
OCIM (b) 1.2 Services are made available online 0 yes 0%
Intermediate Outcome 2: Professionals in education and social sector offer services according to modernised and new curricula tailored also to work with people from different
cultural and linguistic backgrounds
OCIN 2.1 Trained professionals using new skills
and knowledge working also with people from dif-
ferent cultural and linguistic backgrounds.
N/A (unknown) 70% of enrolled spe-
cialists that have
passed a training
module
0%
OCIN 2.2 Post-training feedback (after 6 months)
given whether the professionals are in fact using
the skills and knowledge acquired in their every-
day work
0 yes No
OCIN 2.3 Post-training feedback (after 6 months)
acquired from employers whether they see that
service provision to people from different cultural
and linguistic backgrounds has changed for the
better
0 yes No
Immediate Outcome 2: Professionals in education and social sector have acquired new skills and knowledge and are ready to work with people
from different cultural and linguistic backgrounds
OCIM 2.1 Trained professionals with new skills
and knowledge ready to work also with people
from different cultural and linguistic backgrounds
N/A (unknown) 80% of enrolled spe-
cialists that have
passed a training
module
0%
OCIM 2.2 Professionals’ expectations asked be-
fore starting the complementary trainings
0 yes No
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Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
OCIM 2.3 Professionals’ feedback acquired after
having finished the training module on having new
skills and knowledge to work with people from dif-
ferent cultural and linguistic backgrounds
0 yes No
Intermediate outcome 3: Communities, organisations and individuals successfully implement the new knowledge gained in social innovation
methods to design solutions to better integrate and include people from different cultural and linguistic backgrounds in the Estonian society
OCIN 3.1 Percentage of participants who claim
that they have implemented at least some of the
knowledge gained on social innovation methods in
their organisations or communities to design solu-
tions to social inclusion issues in Estonia
0% 50% of respondents 0%
OCIN 3.2 Number of innovative ideas developed
further at incubation programmes to help with
solving social inclusion and integration problems
0 10 0%
Immediate outcome 3: Communities, organisations and individuals have gained new knowledge in social innovation methods to design solutions
to better integrate and include people from different cultural and linguistic backgrounds in the Estonian society
OCIM 3.1 Percentage of participants who claim (in
end-of training evaluation) that they have gained
new knowledge to implement social innovation
methods
0% 75% 0%
OCIM 3.2 Percentage of participants at hacka-
thons and incubation programmes who are from
different cultural and linguistic backgrounds
N/A 25% 0%
OCIM 3.3 Number of innovative ideas proposed
during hackathons to solve social inclusion and in-
tegration problems
N/A 15 0%
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Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
Output 1.1 Activities introducing the Estonian cultural space to people from different cultural and linguistic backgrounds are provided.
(Activities introducing the Estonian cultural space)
OPI 1.1 Number of participations 0 10 000 0
OPI 1.2 Activities introducing the Estonian cultural
space are designed
0 yes no
OPI 1.3 Information about activities introducing
the Estonian cultural space is available on the
webpage of Integration Foundation and in social
media networks
0 yes no
OPI 1.4 Activities are available also outside Tal-
linn and Harjumaa county
0 yes no
Output 1.2 Counselling services are made available and used.
(Activity: Provision of counselling services including in independent language learning)
OPI 1.5 Number of participations in the counsel-
ling sessions (at least 30 minutes
0 8 000 0
OPI 1.6 A system of peer counselling is in place 0 yes 0
OPI 1.7 The counselling service has been up-
graded and the capacity to provide the service
has been created
0 yes no
OPI 1.8 / Core Indicator CC_CI_1 Counsellors re-
ceive regular training
0
0
Training at least once
a year
30 trained counsel-
lors
0
0
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Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
Output 1.3 Activities for parents, incl. from different cultural and linguistic backgrounds, are developed and provided.
(Activity: Informing, consulting and supporting parents, incl. parents from different cultural and linguistic backgrounds)
OPI 1.9 Mapping of issues relevant to parents on
multiculturalism has been carried out
0 3 (years 2024, 2025,
2026)
1 33% 33%
OPI 1.10 Multicultual awareness-raising activi-
ties`programmes are developed and ready to use
0 yes No 0% 0%
OPI 1.11 Number of multicultural awareness-rais-
ing activities for parents, including from different
cultural and linguistic backgrounds
0 30 (5 webinars, 5
workshops, 20 semi-
nars for parents´
councils)
0 0% 0%
Output 1.4 Media literacy programme launched.
(Activity: Provision of media literacy training)
OPI 1.12 Number of material sets created 0 1 0
OPI 1.13 Number of libraries and community cen-
tres taking part in the programme
0 70 0
OPI 1.14 Number of participants in the pro-
gramme 0 3000 0
Output 1.5 Digital tools are developed, piloted and rolled-out.
(Activity: Preparation of digital transformation in the field of integration)
OPI 1.15 Number of digital tools developed 0 3 0
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Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
OP 1.16 Feedback of users of digital tools during
pilot phase and roll-out phase 0 75% are satisfied
and consider it useful
0%
OPI 1.17 Number of analyses conducted 0 1 0
Output 2.1 Modernised curricula and new curricula for professionals in the fields of education and social welfare have been approved and are in
force.
(Activities: Curricula and professional qualification modification)
OPI 2.1 Curricula that will be modernised is identi-
fied 0 yes No
OPI 2.2 Modernised and new curricula developed
and approved 0 5 curricula updated in
social welfare, 1 in
education sector and
2 new curricula in ed-
ucation sector
0
OPI 2.3 85% of approved curricula opened for en-
rolment of students no yes No
OPI 2.4 Public awareness campaign highlighting
new possibilities and positive changes in social
care- and child protection studies and work envi-
ronment carried out
no yes No
OPI 2.5 Target groups selected no yes No
OPI 2.6 Campaign reach measured no yes No
OPI 2.7 Campaign success evaluated no yes No
Output 2.2 Professionals in the fields of education and social welfare have received complementary training according to new curricula.
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Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
(Activities: Training and counselling system; In-service training for professionals in the education sector)
OPI 2.8 Complementary training modules devel-
oped 0 15 modules devel-
oped
0
OPI 2.9 In-service training modules that will be
developed mapped
no yes No
OPI 2.10 Training modules developed no yes No
OPI 2.11 Trainers trained on new modules no yes No
OPI 2.12 / Core Indicator: CC_CI_1 Professionals
trained
0 10 000 0
OPI 2.13 Child welfare, social work and education
sector training participants identified no yes No
OPI 2.14 Regional and sector-based training plan
and schedule with communication plan developed no yes No
OPI 2.15 Feedback from course participants ac-
quired no yes No
Output 2.3 A support/counselling system for social sector workers has been developed and is operational.
(Activity: Training and counselling system)
OPI 2.16 Support / counselling system for social
sector workers developed no yes No
OPI 2.17 Needs of support / counselling services
at local level mapped no yes No
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Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
OPI 2.18 Local level support and networking
structure envisaged no yes No
OPI 2.19 Support / counselling system for social
sector workers in local governments piloted. no yes No
Output 3.1 Civil society competence building activities carried out.
(Activity: Building civil society competence, raising public awareness, and disseminating information on social innovation)
OPI 3.1 Action plan for civil society competence
building activities, including target group mapping no yes no
OPI 3.2 Number of civil society competence build-
ing activities carried out for communities, organi-
sations, and individuals, including people from dif-
ferent cultural and linguistic backgrounds
0 14 (this number in-
cludes 2 social inno-
vation hackathons, 2
social innovation in-
cubation pro-
grammes, 2 training
programmes, 2 work-
shops, 6 study visits
for organisations,
communities, and in-
dividuals)
0
OPI 3.3 Feedback by participants on the civil soci-
ety competence building activities. 0 70% of respondents
are satisfied with the
activity they partici-
pated in
0
Output 3.2 A set of social innovation training and information materials created, published, and disseminated.
(Activity: Building civil society competence, raising public awareness, and disseminating information on social innovation)
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Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
OPI 3.4 Action plan for the preparation of social
innovation training and information materials, in-
cluding target group mapping
no yes no
OPI 3.5 Number of social innovation, training and
information materials for organisations, communi-
ties and individuals, including people from differ-
ent cultural and linguistic backgrounds
0 5 (Includes 1 podcast
series, 1 broadcast
series, 1 online train-
ing programme, 1
handbook on social
innovation, 1 system-
atised collection of
social innovation ex-
amples in Estonia
0
OPI 3.6 Expert opinion on the materials 0 2 0
OPI 3.7 Feedback on the materials 0 30% of NFCS news-
letter subscribers
have viewed/listened
to the materials and
are satisfied with the
materials
0
Output 3.3 Volunteers are trained.
(Activity: Inclusion of volunteers in the integration activities)
OPI 3.8: / Core indicator CIV_CI_3: Number of
trained volunteers 0 3000 0
OPI 3.9: / Core indicator CIV_CI_3: Number of
trained volunteer leaders 0 100 0
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Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
OPI 3.10: Percentage of volunteers willing to con-
tinue volunteering in the future 0 40% 0
The year 2024 was primarily focused on organisational matters, as well as the preparation and detailed planning of activities. Consequently, almost no indicator
achievements can be reported for this period, except for OPI 1.9 (please see the information on component 3 below). During 2024, PCO-s started the develop-
ment of the conditions for implementing programme component activities. These serve as a framework for achieving the outcomes and outputs of the support
measure. For further details, please refer to section 5.1.
Programme component 1 “Cultural and linguistic integration”
In 2024, Component 1 focused on personnel recruitment, the elaboration of the conditions for implementing the component's activities, and the preparation of
a detailed action plan and budget for 2025.
Within the media literacy activity (linked to Output 1.4), key activities included learning about the target audience (including secondary research based on Public
opinion monitoring survey (EST “Avaliku arvamuse seireuuring”) from December 2023 and March 2024 commissioned by the Government Office, conducting
in-depth interviews with librarians and experts, who work with project target audience, as well as observing target audience during public events in Narva),
forming partnerships, developing a librarian training programme, mapping existing literature and experts in the field, designing services and visuals for com-
municating the project.
Within the activity 1 “Preparation of digital transformation in the field of integration”, activity 2 “Inclusion of volunteers in the integration activities” and activity 4 “Activities introducing the Estonian cultural space” interviews and meetings with several stakeholders took place in order to map the needs, prioritizes and avoid overlapping activities. Different scenarios of activity planning were discussed. Preparation of public procurement procedures is ongoing. Within activity 3 "De- velopment and implementation of a counselling and information system" preparation of activities will start at 2025 when project manager joins the team.
Programme component 2 "Strengthening the social-and child protection services"
In 2024, Component 2 focused on personnel recruitment, the elaboration of the conditions for the implementation of the activities of the component, and the
elaboration of a detailed action plan and budget for 2025. Furthermore, the establishment of contacts with component partners was initiated, and discussions
concerning the establishment of a unified qualification system were undertaken. Additionally, several meetings were held with organizations focused on the
integration of migrants, in order to assess the needs for developing a programme to integrate migrants into the social sector workforce.
Programme component 3 “Increasing multicultural competence in the education sector”
In 2024 Component 3 concentrated on the elaboration of the conditions and partnership agreements for the implementation of the activities of the component,
as well as on the elaboration of a detailed action plan and budget for 2025. In addition, in collaboration with partner universities, the formulation of principles
arising from the programme's theme was undertaken: culturally responsive teaching (CRT) and language-aware subject instruction.
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In component 3 an opening seminar was held on September 10, 2024. The seminar brought together representatives from the Ministry of Education and
Research, Estonian Education and Youth Board, the Estonian Language Institute, University of Tartu, and Tallinn University to discuss on culturally sensitive
and language-aware teaching principles in order to establish a unified approach.
In addition to the opening seminar, several meaningful online meetings took place from September to December between the Ministry of Education, programme
implementer, and representatives of the University of Tartu and Tallinn University to discuss the activities and clarify the funding conditions.
Activity: Informing, consulting and supporting parents, incl. parents from different cultural and linguistic backgrounds (linked to output 1.3 and OPI
1.9)
To effectively plan activities aimed at supporting the integration of non-Estonian-speaking parents into Estonian society, a mapping of activities and studies
previously carried out in Estonia by various stakeholders was initiated. The studies reviewed provided valuable insights into how to effectively assist non-
Estonian-speaking parents in understanding and supporting their children's educational needs.
Over several months, the meetings were held with various stakeholders experienced in supporting non-Estonian-speaking parents. During these meetings, the
main barriers of integration and social inclusion in Estonia today were analysed and answers were sought as to how we could facilitate this process. One of the
primary concerns identified is the linguistic gap, where children have a better understanding of Estonian language than their parents. Additionally, the increasing
number of Ukrainian war refugees has introduced further social tensions. The transition to Estonian-language education has further amplified the need for
parental support.
The discussions revealed that parents need comprehensive information about school requirements, educational options, assessment principles, and support
services. This knowledge helps parents better understand and support their children’s development. Engaging parents and raising their awareness is one of the
programme´s main priorities to create a sense of security and confidence for parents in changing circumstances.
In summary, a strong foundation has been established for further planning and implementation of activities for parents, based on meaningful discussions,
evidence-based approaches, and collaboration with stakeholders.
As a result a pilot awareness raising programme for parents will be conducted in Viimsi municipality at the beginning of 2025. Prior to this, a focus group interview
titled "Experiences and Needs of Non-Estonian Native Language Parents in the Viimsi Municipal Education System" was carried out. By December 2024, a
report titled "Adaptation of Non-Native Language Children to Estonian Schools" (Qualitative Focus Group Study) was completed. This mapped out parents’
concerns, challenges and needs. It helps us design a more targeted and effective programme for parents.
As a result, developing a format for a parental development programme has begun. In collaboration with the University of Tartu’s Narva College, a highly
effective programme for parents, tailored exactly to their needs, is planned to be designed. Additionally, a feedback questionnaire will be developed as part of
this effort.
Programme component 4 “Strengthening civil society through social innovation”
The primary focus of component 4 in 2024 was on personnel recruitment, the elaboration and enforcement of the conditions for the implementation of the
activities of the component, and the elaboration of a detailed action plan and budget for 2025. Detailed processes of activities were prepared, including the
mapping of relevant parties to be involved in various ways (including parties to be included in market research for procurements). The preparatory phase for the
procurements of services has been initiated. Project personnel participated at national and international social innovation-related events. Action plan for civil
553-12.5-00001 \ COO.2101.104.2.2929319 17/36
society competence building activities, including target group mapping, OPI 3.1, was created and currently reflects the initial mapping of the target groups,
development needs, activities, competences to be developed and possible expected results of the sub-activities. The action plan will be supplemented on an
ongoing basis with more detailed mappings and content of the sub-activities. The action plan for the preparation of social innovation training and information
materials, including target group mapping, OPI 3.4, was created and currently reflects the initial mapping and will be updated on an ongoing basis with more
detailed mapping and content of sub-activities.
4.2 Status of implementation
4.2.1 Update of implementation schedule
Has the detailed implementation schedule (as originally submitted with the SM Proposal) for the re-
maining SM duration been adjusted in the reporting period? Yes☐ No☒
If yes, the new, updated implementation schedule is in An-
nex:
4.2.2 Procurements
The updated procurement plan is attached (Annex 1).
4.2.3 Communication activities
The webpage of the Swiss contribution was created on the NCU`s webpage (https://rtk.ee/en/Swiss-Estonian-cooperation-programme#2022-2029-period) and
PO’s webpage (https://kul.ee/kultuuriline-mitmekesisus-ja-loimumine/loimumine/sveitsi-eesti-koostooprogramm). Information about the activities is also pre-
sented on the webpages PCOs, implementers and partners:
https://www.hm.ee/ministeerium-uudised-ja-kontakt/euroopa-liit-ja-rahvusvaheline-koostoo/regionaalne-koostoo
https://www.siseministeerium.ee/sveitsi-eesti-koostooprogramm-sotsiaalse-kaasatuse-toetamine
https://harno.ee/stipendiumid-ja-toetused/muud-toetusmeetmed/mitmekultuurilises-klassiruumis-opetamine-ja-oppimine
https://kysk.ee/taotlejale/vabauhenduste-arendamine/sveitsi-eesti-kysk/
https://www.rara.ee/raamatukogudele/meedia-ja-digipadevuse-arendamine/
The support measure opening event “Cohesive Estonian society – how do we create it together?” took place on 17 October 2024 in the Narva Town Hall. There
were 75 participants from different organisations (ministries, academia, foundations and associations, local governments, etc.). At the opening event, the chal-
lenges and opportunities in the field of integration were discussed, experiences from Estonia and Switzerland were presented, and inspiring stories were shared.
The opening remarks were given by the Minister of Culture, Ms Heidy Purga, the Ambassador of Swiss Confederation, Mr Martin Michelet, and the Mayor of
Narva, Mr Jaan Toots. Prof. Dr. Eveline Ammann Dula, a representative of the Bern University of Applied Sciences, presented the Swiss experience and
challenges in the field of social inclusion. Ms. Triin Vihalemm, a professor of communication research at the University of Tartu, spoke about the barriers and
drivers of multicultural relationship building, giving examples based on the 2023 Integration Monitoring. In a panel discussion, Ms Dula and Ms Vihalemm,
553-12.5-00001 \ COO.2101.104.2.2929319 18/36
together with writer Valdur Mikita and musician and music teacher Ruslan Trochynskyi, reflected on how to open the borders between parallel worlds. Inspir-
ing stories were shared by Urve Aja, head of teacher training department at Narva College of the University of Tartu, Sigrid Solnik, head of Estonian programmes
at the Estonian Refugee Council, Dan Prits, leader of the social enterprise Köömen, and Olesja Lagašina, editor-in-chief of the Russian-language business
portal Delovõje Vedomosti.
The event was filmed https://www.youtube.com/watch?v=OohK9aHPGsg&t=6246s and a photo gallery produced https://flickr.com/photos/kultuuriministeer-
ium/albums/72177720321280347/. Before and after the event, press releases were issued to the main media outlets and social media channels. Other events,
such as the Steering Committee meeting, have been also covered through social media posts.
The article introducing the support measure was published on the blog of the Ministry of Culture called "Kuva" (https://kul.ee/uudised/sveitsi-eesti-
koostooprogramm-koos-sidusama-uhiskonna-poole). The blog is publicly available on the Ministry's website, and the article was also sent to the press list and
blog subscribers.
When a specific activity within the support measure is targeted at a particular, narrower target group, the communication efforts are also tailored accordingly.
This means that information about the activity is shared primarily through channels and formats that effectively reach and engage the intended audience,
ensuring that the message is relevant and accessible for those it is intended to benefit. For example, the National Library disseminates information about its
activities through newsletters and journals aimed specifically at libraries.
Communication activities are embedded in annual institutional work plans, making them an integral part of the implementers' work, and in many cases there are
dedicated staff responsible for this.
4.3 Beneficiaries
Programme component 1 “Cultural and linguistic integration”
No new information at this point.
Programme component 2 "Strengthening the social-and child protection services"
No new information at this point. The direct beneficiaries are current and future social sector workers. The indirect beneficiaries will be children and families
living in Estonia, as well as adults in need of social welfare services.
Programme component 3 “Increasing multicultural competence in the education sector”
No new information at this point.
Programme component 4 “Strengthening civil society through social innovation”
No specific new information on beneficiaries became available during the reporting period.
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4.4 Swiss Support Measure Partners
The Partnership Agreement between the Programme Operator, the Ministry of Culture, and Bern University of Applied Sciences was signed on 24 September
2024. The agreement, valued at EUR 399,980.00, aims to enhance cooperation and bilateral relations between partners through workshops, study trips, and
other joint activities.
In 2024, kick-off meetings for joint planning and development took place in all components of the support measure. As a result, a comprehensive action plan for
2025 was developed. More than 12 online workshops are planned across three components in 2025, each tailored to specific themes connected to the goals of
the support measure. This format enables a broad participation at a lower cost and enable exchange, in order to have a good basis for a more targeted study
trips or expert exchange in the following years. Component 2 will have a study trip of Estonian experts to Switzerland. The action plan for 2024-2025 is attached
(Annex 3).
The expert from the Bern University of Applied Sciences, Prof. Dr. Eveline Ammann Dula, contributed to the opening event of the support measure with a
presentation on Switzerland's experiences and the challenges they face in enhancing social inclusion.
It is worth mentioning that the partnership already extends beyond the support measure, as partners actively exchange information on publications and events
taking place outside the scope of the programme (for example https://www.ifsw.org/book-launch-social-work-as-a-global-profession-online/, https://integration-
conference.ee/en/).
4.5 Products and services supplied by Swiss contractors
Short description of products/services/works supplied Value of supplied products/ services/ works in the reporting period[CHF]
Name of the Swiss contractor involved
Programme component 1 “Cultural and linguistic integration”
No such products and services
Programme component 2 "Strengthening the social-and child protection services"
No such products and services
Programme component 3 “Increasing multicultural competence in the education sector”
No such products and services
Programme component 4 “Strengthening civil society through social innovation”
No such products and services
5. Support Measure management
5.1 Organisational level
The Support Measure Agreement between SDC and NCU was signed on 31 May 2024. An important organisational milestone followed with the entry into force
of Estonian national legislation on 1 August 2024. This legislation defines the conditions, procedures and roles for using the support provided by the cooperation
programme at the national level. The Support Measure Implementation Agreement between NCU and PO was signed on 19 November 2024. The next key step
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is the adoption of conditions for the implementation of the activities of the programme components. These conditions include, among other things, a detailed
description of the activities to be carried out and the indicators to be achieved, specified for each component and implementer. The first conditions were approved
for Component 4 “Strengthening civil society through social innovation” by an agreement signed between the Minister of the Interior (PCO) and the implementer
(NFCS).
Steering Committee was established on 10 October 2024 and consists of representatives from SCO, NCU, PO, and PCOs. Its role is to monitor the progress of
the support measure's implementation, discuss challenges and possible solutions, and approve necessary modifications.
For ongoing monitoring and internal steering of the support measure the Task Force was formed on 27 November 2024. It consists of representatives from
NCU, PO, PCOs and implementers. In 2024 a written procedure was conducted to formally approve the Swiss partner's action plan.
In addition to the formal meetings of the established committees, the NCU regularly leads informal meetings to exchange information and discuss issues related
to the cooperation programme.
The year 2024 was dedicated to the recruitment and filling of programme, component and project managers positions. The information is presented below.
Programme Operator
On 29 April 2024, the new Programme Coordinator, Olga Gnezdovski, took up her post at the MoC
Programme component 1
Programme component operator (MoC): Keit Spiegel joined the MoC at the beginning of June 2024 as Head of the Department of Cultural Diversity, including
responsibility for the role of the PCO.
Implementer (INSA): In August 2024 Käthlin Maruste started as the project manager for the activity 1 “Preparation of digital transformation in the field of
integration”, in October 2024 Õnne Liv Valberg started as the project manager for the activity 2 “Inclusion of volunteers in the integration activities”, in October
2024 Tiina Sergo started as the project manager for the activity 4 “Activities introducing the Estonian cultural space”. Other personnel will join in 2025.
Implementer (MoC) and partner (National Library of Estonia): On 4 April 2024, the new Project Manager, Anastassia Dratšova took up her post at the National
Library of Estonia. She is supported by other employees of the library.
Programme component 2
Programme component operator (MoSA): Ülar Vaadumäe (Chief Specialist of External Resources).
Implementer (MoSA): In October 2024 Maarja Jõgioja (project manager at the Department of Social Welfare) and Liisa Otsak (project manager at the Department
of Children and Families) joined the programme.
It was concluded that a partnership with the National Institute for Health Development and the Union of Child Welfare may not be the most feasible course of
action at this time. For the creation of a complementary education/training system for child protection and social sector workers, training the specialists as well
as providing a support/counselling system the MoSA will partner up with the Social Insurance Board and with Estonian Social Work Association. For curricula
updates, the MoSA will engage universities and vocational schools as partners in a later phase of the activities (in the end of 2025 or at the beginning of 2026).
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Programme component 3
Programme component operator (MoER): Taavi Kreitsmann (Chief Expert at MoER).
Implementer (HARNO): In May 2024 Marili Anso joined the programme (project manager at HARNO) and in November 2024 Kadi Hajetski joined the programme
(project manager at HARNO)
Programme component 4
Programme component operator (MoI): Minna Harjo (adviser at the Citizenship Policy and Civil Society Department) and until 1 January 2025 Ave Osman
(adviser at Foreign Financing Department).
Implementer (NFCS): Implementer (NFCS): Evelyn Valtin took up the position as Project Coordinator in June 2024. Sandra Paulus took up the position as
Project Component Coordinator 1 in June. Elmo Puidet joined NFCS as Project Component Coordinator 2 in November. Maris Praats joined NFCS as Project
Communication Specialist in December.
5.2 Steering Committees
The first SC meeting took place on 16 October 2024 in Narva, at the main office of the Integration Foundation. The key focus of the meeting was to decide on
the minimum set of basic characteristics to be collected and the disaggregation to be done in indicators:
It was agreed that:
I. In the outcome indicators where target group is people from different cultural and linguistic backgrounds and the measurement unit is percent or
number of participants, the minimum package of basic characteristics to be collected and along which disaggregation should be done is as follows:
Mother tongue
New immigrants
Refugees, distinguishing Ukrainian refugees
Gender In the context of the given Support Measure, people from different cultural and linguistic backgrounds are considered as a disadvantaged target group, as they need to integrate into Estonian society in order to become fully engaged and active members of it.
II. In the outcome indicators where the target group is professionals and the measurement unit is the percentage of specialist or the number of partici-
pations, disaggregation will be done along the following sector:
Professionals in the field of child welfare
Professionals in the field of social work
Professionals in the field of education, with a further breakdown into specific groups such as teachers, support staff, youth workers, etc
Gender In the context of the given Support Measure, professionals are considered as a non-disadvantaged target group.
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III. For indicators where measurement unit is yes/no or the disaggregation mentioned in I and II is not possible, qualitative information should be included
in the Annual Reports according to the context (content-wise description and examples).
Also, it was agreed that in justified cases also ethnic Estonians and Estonian speakers are allowed to participate in trainings and services implemented in
the frames of intermediate outcome 1 and immediate outcomes 1a and 1b.
After the SC meeting the participants were also introduced to the services of the Integration Foundation and visited Narva Estonian Gymnasium.
The next SC meeting is scheduled to take place in February 2025.
5.3 Audits
There were no audits carried out in 2024 in relation to the support measure.
5.4 Evaluation
There were no evaluations carried out in 2024 in relation to the support measure.
5.5 Monitoring
According to the Swiss Regulations and national legislation, the NCU is responsible for monitoring. Various tools are used for monitoring, and it is carried out in
cooperation with the Programme Operator, Component Operators, and the SCO. At the Support Measure level, the activities of the components are monitored
through the Task Force, Steering Committee meetings, and Reimbursement Requests, while the achievement of indicators is tracked through Steering Com-
mittee meetings and Annual Support Measure Reports. The NCU also conducts risk-based on-the-spot controls. In 2024, no on-the-spot controls took place as
the core activities of the components had not yet started.
Information on the implementation of activities is also exchanged on an ongoing basis through informal meetings and continuous communication between the
relevant parties.
6. Risk management
The State Shared Service Centre, that is the main managing, paying and coordinating authority for the most funds implemented in Estonia, conducts an annual
risk assessment, which integrates most funds and involves all stakeholders. The risk assessment covers both management and control system risks as well as
fraud risks. Based on the results of the risk assessment, additional mitigation measures are introduced for significant risks where possible, aiming to reduce the
likelihood of their occurrence. These mitigation measures are linked to institutional work plans, making them a part of daily management. Twice a year, the
institutions involved in the risk assessment provide the State Shared Service Centre with an update on the implementation of their mitigation measures, enabling
timely responses and adjustments through additional actions.
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The risks connected to the implementation of the cooperation programme have been assessed in the frames of the annual risk assessment mentioned above
and also during the Task Force meeting held on 31 January 2025. Based on that the risk assessment provided in the SM proposal was updated. The updates
are shown in colour in the table below and can be summarised as follows:
The impact of the risk “Risk that information about the SSIP activities does not reach intended target groups” was assessed as one point higher.
If information about the activities does not reach the target groups, it may hinder their participation, which in turn reduces the effectiveness of the measures. Therefore, the impact of this risk has been rated as moderate (3) rather than low (2).
The impact of the risk "Political risks" was assessed as one point lower because agreements have already been reached on the objectives and
outcomes, and the necessary agreements between countries have been signed. These agreements ensure that the support measure cannot radically
change its direction, objectives, or outcomes. Therefore, the impact of this risk has been rated as moderate rather than major.
The mitigation measures were also reviewed and supplemented with information on the status of implementation.
Risk Impact
[1 – 5]
Likelihood
[1 – 5]
Risk level Mitigation measure(s) (including information on status of im-
plementation and responsibilities)
1 Risk that the activities do not meet the
needs of the target groups
4 2 Low-Medium Mapping of the needs of target groups (on the basis of relevant recent studies,
surveys etc).
One focus in 2024 was the mapping of activities and studies previously carried
out in Estonia by various stakeholders. This will be continued in 2025.
2 Risk that information about the SSIP activi-
ties does not reach intended target groups
3 2 Low-Medium Designing of a comprehensive communication plan that takes into account the
characteristics of different target groups.
Communication activities are planned as part of the annual institutional work
plans and component action plans. Communication is an integral part of the
implementers' work, and in many cases there are dedicated staff responsible
for this.
3 Lack of trained experts to provide trainings
and services (updating curricula etc)
4 2 Low-Medium Co-operation between experts and organisations, so that activities would not
take place at the same time.
Engaging international experts when needed.
4 Challenging time-frame of the support
measure implementation
4 3 Medium-High Consistent time-management, commitment of the support measure project
team.
We aim to ensure that project teams have sufficient resources. In 2024, all in-
volved actively contributed to this effort, so that the successful launch and im-
plementation of thematic activities could start as soon as possible.
5 Fiduciary risk 3 1 Low Applying of the rules and procedures of State Shared Service Centre that have
been audited.
All institutions involved—whether programme operators, component operators,
or implementers— have their own procedures and rules (like procurement
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Risk Impact
[1 – 5]
Likelihood
[1 – 5]
Risk level Mitigation measure(s) (including information on status of im-
plementation and responsibilities)
rules, accounting regulations, administrative procedures etc.), which enable
them to prevent fiduciary risk.
6 Financial risk (inflation, VAT rise, currency
exchange fluctuation, irregularities in the
use of funds)
3 3 Low-Medium Operational financial monitoring, conservative financial planning, consultations
with State Shared Service Centre.
7 Security risk (escalation of war in Ukraine,
destabilisation of Russia, Russian hybrid
aggression against Estonia)
3 3 Low-Medium Consistent monitoring of the international situation.
8 Environmental risk 1 1 Low The SSIP activities have no significant harm on the environment.
9 Management staff risk (not enough person-
nel, changes in staff or they are overloaded
with other tasks)
3 3 Medium-Low Honest communication with donors, quick response to needs that have oc-
curred. Optimal planning of staff resources.
We aim to ensure that project teams have sufficient resources. In 2024, all in-
volved actively contributed to this effort, so that the successful launch and im-
plementation of thematic activities could start as soon as possible.
Institutions shall have procedures in place to ensure the smooth transfer of
tasks and the proper storage of documents, thereby preserving institutional
memory.
10 Procurement process complexity (donor in-
volvement, donor approval process, irregu-
larities in procurement procedures, failure
of procurements)
3 4 Medium-High Swift and good cooperation with donors, translating and providing them with
materials as fast as possible; consultations with the procurement experts of the
State Shared Service Centre.
Conducting market research before issuing the procurement. Informing poten-
tial bidders in advance about the upcoming procurement.
11 Political risks (changes is political priorities
due to changes in the coalition or elec-
tions).
3 1 Low Consistent monitoring of the internal, political situation, clear communication
about the terms and conditions of the SSIP.
12 Operational risks (SSIP will be imple-
mented by 4 ministries)
3 3 Medium-Low Close cooperation and communication between the 4 ministries and the NCU.
For ongoing monitoring and internal steering of the support measure the Task
Force was established. In addition to the formal meetings, the NCU regularly
leads informal meetings to exchange information and discuss issues related to
the cooperation programme.
Overall Risk Level SM Medium-low
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Risk Impact
[1 – 5]
Likelihood
[1 – 5]
Risk level Mitigation measure(s) (including information on status of im-
plementation and responsibilities)
Overall Risk Description The overall risk level is medium-low. The highest score risks are related to time-frame constraints and procurements.
The SSIP is quite complex, involving different ministries and partners, but they have close cooperation and good
communication.
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Annexes
# Annex
1 Updated procurement plan (excel file)
2 Updated overview of implementation locations
3 Action plan with the Swiss partner for 2024-2025
4 Updated list of all Programme Components and characteristics
Annex 2: Overview of Implementation locations
General (Programme Management)
Location name Address
Ministry of Culture Suur-Karja street 23, city of Tallinn
Opening event and steering committee meeting
in Narva
Narva
Programme Component 1 “Cultural and linguistic integration”
Location name Address
Ministry of Culture Suur-Karja street 23, Tallinn, 15076
Integration Foundation Linda 2, Narva 20309
Programme Component 2 "Strengthening the social-and child protection services"
Location name Address
Ministry of Social Affairs Suur-Ameerika street 1, city of Tallinn
Social Insurance Board Paldiski road 80, city of Tallinn
Estonian Social Work Association Paldiski road 48A, city of Tallinn
Programme Component 3 “Increasing multicultural competence in the education sector”
Location name Address
Ministry of Education and Research Munga 18, city of Tartu, 50088
Education and Youth Board Lõõtsa 4, city of Tallinn, 11415
Programme Component 4 “Strengthening civil society through social innovation”
Location name Address
Ministry of the Interior Pikk street 61, city of Tallinn
National Foundation of Civil Society Vabaduse square 2, city of Viljandi
Annex 3: Action plan with the Swiss partner for 2024-2025
Annual Action Plan
Programme Name: Supporting Social Inclusion (SSIP)
Programme Operator: Ministry of Culture
Swiss Support Measure Partner: Bern University of Applied Sciences
Action Plan for the period: The present Action Plan covers the period from the
beginning of the Agreement until 31.12.2025.
Summary
Kick-off meetings for joint planning and development have taken place in all components.
These kick-off meetings have shown the need for a general introduction to transcultural competences as a common basis. Based on
this, specific workshops are planned, tailored to the respective activities.
In all components, we will start with online workshops. This format enables a broad participation at a lower cost and enable exchange, in
order to have a good basis for a more targeted exchange in more elaborate study trips or expert exchange in the following years.
Programme Component 1: Cultural and linguistic integration
Programme Component Operator: Ministry of Culture
Summary of the activities to be im-
plemented during the period:
The first activities of this component aim at facilitating the ongoing work of the Integration Foun-
dation (IF) as well as the National Library (RaRa) in the domain of cultural and linguistic integra-
tion with online workshops on the specific topics identified together in the kick-off meeting.
(1) The first workshop will provide a common frame for all stakeholders, providing theoretical insights, methods, and best practices on trans-cultural competencies.
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(2) The second workshop will feature experts of the National Library and its network as well as on Swiss libraries. They will focus on their experiences on integration and media liter- acy projects, especially targeting migrant adults, particularly those affected by misinfor- mation and disinformation.
(3) The third workshop focuses on digital tools in multicultural contexts, highlighting Swiss ex- periences and best practices. It will address challenges by exploring our experiences and evaluating them critically, providing valuable first-hand insights for the stakeholders at and around IF.
(4) The fourth workshop aligns with one of IF’s key priorities: establishing a voluntary system for integration, discussing best practices and challenges in a similar manner as in the sec- ond workshop.
(5) The fifth workshop will establish a dialogue between IF and Swiss experts on peer-to-peer formats in (national) language learning.
(6) IF outsources integration services throughout Estonia via tenders. Within the framework of
the SSIP, they require insights on designing and tendering these services, understanding
their life cycles, and exploring evaluation methods based on the experiences of Swiss
partners, with a particular focus on best practices.
# Activity The general
time frame of
the activity
Start date and end
date of the activity
during the period
Remarks
1.1 Kick-off workshop
with Swiss Partner
and Estonian
1,5 hrs. 2nd October 2024 Workshop preparation and development of Action Plan by Prof. Dr.
Eveline Amman Dula and Aron Korozs
1.2 Trans-Cultural Com-
petencies: Theoreti-
cal Insights and Best
Practices
Approx. 2 hrs Second Half of Jan-
uary 2025
Expertise of the Institute for Social and Cultural Diversity
Prof. Dr. Eveline Ammann Dula & Aron Korozs
1.3 Integration, Librar-
ies, Media Literacy:
Experiences from
Swiss Libraries
Approx. 2 hrs February 2025 Workshop with experts from the field: Multimondo or Livrechange
1.4 Digital Tools for In-
tegration for Multicul-
tural Contexts: Swiss
Approx. 2 hrs February
2025/March 2025
Workshop with experts from the field using digital tools for integra-
tion: Swiss Red Cross
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Experiences and
Challenges
1.5 Establishing and Managing a System
of Volunteers: Best
Practices and Chal-
lenges from a Swiss
Perspective
Approx. 2 hrs March 2025 Workshop with experts from the field, working with volunteers for
facilitating integration: HEKS
1.6 Peer-to-Peer Lan-
guage Learning: In-
sights from Swiss Ex-
perts
Approx. 2 hrs April 2025 Workshop with experts from the field, using peer-to-peer learning
(FemmesTisch/Männertisch or Primano)
1.7 Designing and Evalu- ating Social and Cul-
tural Integration Ser-
vices
Approx. 2 hrs May 2025/June
2025
Workshop with experts in integration on a collective level
(Prof. Simone Gäumann)
1.8 Online Planning
Workshop for the
Action Plan 2025-
2026
Approx. 1,5
hrs.
September 2025 with Aron Korozs and Prof. Dr. Eveline Ammann Dula
Programme Component 2: Strengthening the social- and child protection services
Programme Component Operator: Ministry of Social Affairs
Summary of the activities to be implemented
during the period:
In this component, we foresee a study trip of Estonian experts to Switzerland focusing on
six themes currently relevant in their work:
1. Overall understanding of the child protection system in Switzerland. Specifi- cally:
a. What is the national, cantonal and local frameworks for the training, qual- ity, and professional system of child protection workers (how is it regu- lated, what aspects are mandated by legislation, what is mandatory, what is voluntary, who is responsible, and what roles do institutions have at dif- ferent levels—e.g., funding, ensuring training opportunities, etc.)?
b. How is basic training (higher and vocational education) linked to further training and the professional system? How are competency models uti- lized? Is there a formal or informal career model for child protection work- ers?
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2. Curriculum development with a special focus on practical education of social and care workers to ensure they are well-prepared for their respective fields.
Another focus should be on innovative educational tools and methods in prac-
tical training (e.g. virtual reality, one-on-one coaching, supervision). This the-
matic block should extend beyond tertiary education (with students) to include the ongoing professional further education of practitioners (in the Swiss context
“certificate, master or diploma of advanced studies – CAS, MAS, DAS”), particu-
larly in the field of child protection. Additionally, harmonizing child protection legis-
lation with the relevant training/CAS curricula should be a key focus here. 3. Developing curricula to equip students and practitioners with the skills needed to
work effectively with diverse user groups, particularly migrants. 4. Improving access of refugees and migrants to vocational training and jobs in
the social sector (social work, care work), with a special focus on professional language immersion (preparation classes. diploma recognition etc.)
5. Social sector employers and Social Work Associations and other organisa- tions providing support systems for social workers (e.g. supervision, peer-led or other supportive measures) and maintaining as well as monitoring employee well-being.
6. Self-care in the social sector and its thematization at the workplace and within the framework of basic training (higher and vocational education) and further educa- tion (management training).
In alignment with these themes, the Bern University of Applied Sciences (BFH) will de-
sign a comprehensive program involving various educational and training institutions, practitioners, and professional associations for a duration of 3-4 days.
# Activity The general
time frame of
the activity
Start date and end
date of the activity
during the period
Remarks
2.1 Kick-off workshop 1,5 hrs. 05.11.2024 Aron Korozs, Prof. Matthias von Bergen
2.2 Planning session study
trip
1,5 hrs. End of January 2025 Aron Korozs, Prof. Matthias von Bergen
2.3 Study Trip: Insights
from Curriculum Devel-
opment and Social
3-4 days April/May 2025 6 experts from Estonia
Responsibles:
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Workers’ Associations
in Switzerland
Aron Korozs, Prof. Matthias von Bergen
2.4 Retrospective and eval-
uation of study trip
1,5 hrs. Shortly after study
trip
Aron Korozs, Prof. Matthias von Bergen
2.5 Planning workshop
2026
2 hrs. September 2025 Aron Korozs, Prof. Dr. Matthias von Bergen
Programme Component 3: Increasing multicultural competence in the education sector
Programme Component Operator: Ministry of Education and Research
Summary of the activities to be implemented
during the period:
In the first kick-off workshop in September 2024, five online workshops have been
planned to take place between February and June 2025 with the aim of accompanying
the start of the program and at the same time introducing stakeholders into the Swiss
context. The following five priorities have been jointly identified:
1) We will start the first online workshop with contextualization and introduction to the Swiss context, specifically focusing on multiculturalism and diversity within the education sector. In this session, we will identify and discuss key parallels and dif- ferences so that we can build on these in the following years of the SSIP.
2) Additionally, we will explore the so-called formal “10th grade” and “bridge” pro- grammes (Brückenangebote), targeting students who have completed their com- pulsory education but have not yet secured a place in a vocational training or higher secondary school. For students who are new to Switzerland, these pro- grams often include intensive language courses and other support. Within the framework of SSIP, we suggest focusing on programmes especially targeting mi- grantised students.
3) In the third workshop, we will focus on the practical implementation of diversity and multiculturalism as well as their challenges and opportunities in a focus school, an aligned day school and school social work.
4) We will subsequently delve into the formal education sector, first highlighting the role, concepts and practices of Universities of Teacher Education (PHs) regarding diversity in teacher education, further Training as well as research.
5) The final activity will offer an in-depth look at diversity education for university per- sonnel. This segment is designed to showcase best practices and strategies for
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equipping university staff with the skills and knowledge necessary to support a di- verse student body effectively.
The program, in close collaboration with the Institute of Social and Cultural Diversity, is
designed to provide a comprehensive understanding of how multiculturalism and diversity
are addressed across different educational levels in Switzerland. By starting and conclud-
ing with the Institute’s expertise, we ensure a cohesive and well-rounded approach. The
structure is thoughtfully crafted, beginning with essential contextualization and progres-
sively delving into practical implications and programs.
In September, the experiences from these workshops will be reflected upon and used de-
velop the action plan for the following year.
# Activity The general
time frame of
the activity
Start date and end
date of the activity
during the period
Remarks
3.1 Kick-off workshop
with Swiss Partner
and Estonian
1,5 hrs. 25. September 2024 Workshop preparation and development of Action Plan by Dr. Luise
Menzi and Aron Korózs
3.2 Introduction to Mul-
ticulturalism and Di-
versity in Switzer-
land
Approx. 2
hours
February 2025 Online workshop, experts: Prof. Dr. Eveline Ammann Dula, Aron
Korózs, Institute of Social and Cultural Diversity, Bern University of
Applied Science
3.3 Navigating Transi-
tion and Diversity in
Switzerland
Approx. 2 hrs. March 2025 Online workshop and exchange; practitioners from the “10th grade”
programme “BVS Praxis und Integration (BPI)” of BFF Bern
and the Brückenangebot HEKS Kick Burgdorf
3.4 Diversity in Schools
in Switzerland: Per-
spectives from
Approx. 2 hrs. March 2025 Online workshop and exchange; representatives from a school, “day
school” and from school social work
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Teachers and School
Social Workers
3.5 Diversity in Teacher
Training: Education,
Research, Further
Training and Curricu-
lum Development in
Switzerland
Approx. 2 hrs. April 2025 Online workshop and exchange; experts of the University of
Teacher Education Berne and/or Northwestern University of
Teacher Education (PH Bern and/or FHNW)
3.6 Best Practices in Di-
versity Education
for University Per-
sonnel: Unlearning
Racism at the BFH
Approx. 2 hrs. Early June 2025 Online workshop, experts: Prof. Dr. Stefanie Duttweiler and Prof. Dr.
Annina Tischhauser, Institute of Social and Cultural Diversity, Bern
University of Applied Science
3.7 Online Planning Workshop for the
Action Plan 2025-
2026
Approx. 1,5
hrs.
September 2025 with Aron Korózs (BFH) and Dr. Luise Menzi (BFH)
Programme Component 4: Strengthening civil society through social innovation
Programme Component Operator: Ministry of the Interior of the Republic of Estonia
Summary of the activities to be implemented
during the period:
During the first of year, the programme should focus on developing a common understand-
ing and definition of "social innovation", discussing key criteria of "socially innovative" prac-
tice especially within the context of Civil Society Organisations (CSOs) and setting up key
criteria for the upcoming years with regard to possible project exchanges, study trips and
the forthcoming manual of the National Foundation of Civil Society (NFCS). Another key
focus of the NFCS is the organisation of Hackathons, which is thus also a focus topic of
the First Action Plan of the present component. Therefore, we suggest two online work-
shops:
1) The first workshop will involve an exchange on Swiss experiences in organising Hacka-
thons with experts from the BFH.
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2) The second dialogue workshop will provide an overview of support mechanisms pro-
vided by state actors to civil society especially within the context of social innovation. Ex-
perts from both Estonia and Switzerland will discuss concepts, criteria, and impact meas-
urement, and inductively establish a common working definition and criteria for selecting
best practices in the upcoming SSIP years. This dialogue will already highlight projects that
are considered innovative in both national contexts. A follow-up meeting could be organ-
ised in 2026.
Local partners of the NFCS will be involved in both events. It is recommended that the
number of participants does not exceed 35.
# Activity The general
time frame of
the activity
Start date and end
date of the activity
during the period
Remarks
4.1 Kick-off workshop
with Swiss Partner
and Estonian
1,5 hrs. 30. September 2024 Workshop preparation and development of Action Plan by Dr. Claske
Dijkema and Aron Korozs
4.2 Hackathons (4So-
cialGood): Experi-
ences from the Swiss
Perspective
Approx. 2 hrs January 2025 Prof. Dr. Debra Hevenstone (BFH) and Prof. Dr. Oliver Hümbelin
(BFH), project managers of the Hack4SocialGodd
4.3 Expert Workshop
“Social Innovation
and Civil Society in
Estonia and Switzer-
land”
Approx. 2 hrs March 2025 experts tbd
4.4. Online Planning
Workshop for the
Action Plan 2025-
2026
Approx. 1,5 hrs. September 2025 with Aron Korozs and Dr. Claske Dijkema
553-12.5-00001 \ COO.2101.104.2.2929319 36/36
Annex 4: Updated list of all Programme Components and characteristics
Programme Characteristics To be filled in by Programme Operator
No Programme Component Name Swiss Contri- bution CHF
Specific Ob- jective
Thematic Area
(in- country) Geog- raphic Focus
Name Prog- ramme Component Operator
Type of en- tity
Planned duration
PSP/ PA
maximum 40 characters in CHF according to Art. 2.2 Regulations
according to Art. 2.4 Regulations
Start End
2 Programme Component 1 “Cultural and linguistic integration” 5 592 127,22 Migration / Public Safety
Migration & Integration
national coverage
Ministry of Cul- ture
National ad- ministration 01.06.24 31.08.28
3 Programme Component 2 "Strengthening the social-and child protection services" 5 385 678,58
Migration / Public Safety
Migration & Integration
national coverage
Ministry of Social Affairs
National ad- ministration 01.06.24 31.08.28
4 Programme Component 3 “Increasing multicultural compe- tence in the education sector” 5 358 753,18
Migration / Public Safety
Migration & Integration
national coverage
Ministry of Education and Research
National ad- ministration 01.06.24 31.08.28
5 Programme Component 4 “Strengthening civil society through social innovation.” 997 624,10
Migration / Public Safety
Migration & Integration
national coverage
Ministry of In- terior
National ad- ministration 01.06.24 31.08.28
Suur-Karja 23 / 15076 Tallinn / 628 2222 / [email protected] / www.kul.ee / Registrikood 70000941
Riigi Tugiteenuste Keskus
[email protected] 25.03.2025 nr 13-3/24-1
Šveitsi-Eesti koostööprogrammi aastaaruande
esitamine
Kultuuriministeerium esitab Šveitsi-Eesti koostööprogrammi toetusmeetme „Sotsiaalse
kaasatuse toetamine“ 2024. aasta aastaaruande.
Lugupidamisega
(allkirjastatud digitaalselt)
Heidy Purga
minister
Lisa: aastaaruanne (pdf-fail) koos lisaga (xlsx-fail)
Teadmiseks:
Sotsiaalministeerium
Haridus- ja Teadusministeerium
Siseministeerium
Olga Gnezdovski 5552 8081
From: <[email protected]>
Sent: Tue, 25 Mar 2025 07:11:20 +0000
To: Sotsiaalministeerium <[email protected]>; Haridus- ja Teadusministeerium <[email protected]>; Haridus- ja Teadusministeerium <[email protected]>; Siseministeerium <[email protected]>; Siseministeerium <[email protected]>
Subject: Šveitsi-Eesti koostööprogrammi aastaaruande esitamine
|
Second Swiss Contribution
Estonia
Annual Support Measure Report
Support Measure Name Supporting Social Inclusion
Reporting Period 01.06.2024-31.12.2024
Report Number I
Report Submission Date 31.03.2025
Partner State Support Measure
Code (if any)
Šveits.1.01
Swiss Support Measure Code 7F-10699.01
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Table of contents
1. Basic Support Measure information ........................................................................ 4
2. Report submission and approval ............................................................................. 4
3. Overview of results achieved and steering implications ........................................ 5
4. Support Measure progress ....................................................................................... 6
4.1 Achievement of Support Measure objectives ................................................................... 6
4.2 Status of implementation ................................................................................................17
4.2.1 Update of implementation schedule .............................................................................17
4.2.2 Procurements ..............................................................................................................17
4.2.3 Communication activities .............................................................................................17
4.3 Beneficiaries ...................................................................................................................18
4.4 Swiss Support Measure Partners ....................................................................................19
4.5 Products and services supplied by Swiss contractors .....................................................19
5. Support Measure management ...............................................................................19
5.1 Organisational level ........................................................................................................19
5.2 Steering Committees ......................................................................................................21
5.3 Audits .............................................................................................................................22
5.4 Evaluation .......................................................................................................................22
5.5 Monitoring .......................................................................................................................22
6. Risk management .....................................................................................................22
Annexes ..............................................................................................................................26
Annex 2: Overview of Implementation locations ..............................................................27
Annex 3: Action plan with the Swiss partner for 2024-2025 ............................................28
Annex 4: Updated list of all Programme Components and characteristics ...................36
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List of abbreviations CHF Swiss Franc
HARNO Education and Youth Board
INSA The Integration Foundation
MoC Ministry of Culture
MoER Ministry of Education and Research
MoI Ministry of Interior
MoSA Ministry of Social Affairs
NCU National Coordination Unit
NFCS National Foundation of Civil Society
PCO Programme Component Operator
PO Programme Operator
SDC Swiss Agency for Development and Cooperation
SC Steering Committee
SCO Swiss Contribution Office
SM Support Measure
1. Basic Support Measure information
Executing Agency type Programme Operator
Executing Agency name
and address
Ministry of Culture
Suur-Karja 23, 15076 Tallinn
Name of contact person Olga Gnezdovski
E-Mail of contact person [email protected]
Phone of contact person +372 555 28 081
SM type Programme
Objective Managing migration and supporting integration. Increasing public safety
Thematic area Providing support to migration management and promoting integration
measures
Duration according to
SM Agreement
Start date: 01.06.2024 Completion date: 31.08.2028
Swiss Contribution to
the SM CHF
18 600 000
2. Report submission and approval
Executing
Agency
Ministry of Culture
Signature
digitally signed
Name Heidy Purga
Position Minister
E-Mail [email protected]
Phone +372 628 2250 Date digitally signed
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3. Overview of results achieved and steering implications
In 2024, the focus was primarily on organisational matters and the preparation of detailed implementation
plans. While minimal progress can be reported in terms of indicator achievements, significant groundwork
was laid for future outcomes and outputs. Personnel recruitment, stakeholder engagement, and the estab-
lishment of frameworks for the activities of each Programme Component were key actions during the year.
Strong collaboration with stakeholders enabled effective mapping and planning to ensure the successful
launch of thematic activities as soon as possible.
Key organisational milestones were achieved, laying a solid foundation for the implementation of the support
measure. The agreements between relevant parties were signed, and national legislation entered into force.
Additionally, the steering and monitoring structures, such as Steering Committee and Task Force, were es-
tablished.
The collaboration with the Swiss partner started successfully and efficiently, contributing positively to the
progress of the support measure and establishing a strong relationship.
The year 2025 will continue with mapping and analysing the current situation, followed by the preparation
and implementation of the necessary procurements and actions to ensure progress towards achieving the
indicators.
4. Support Measure progress
4.1 Achievement of Support Measure objectives
Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
Intermediate outcome 1: People from different cultural and linguistic backgrounds are actively participating in Estonian society
OCIN 1.1 Percentage of participants who have
claimed that after using the services they partici-
pate more in cultural life or their number of con-
tacts with Estonians have increased or his/her po-
sition in the labour market has improved
0% 50% 0%
OCIN 1.2 Core Indicator MIGR_CI_1: Number of
migrants and forcibly displaced persons participat-
ing in new or expanded measures for social and
economic integration (disaggregated by gender
and background (Estonian, migrant))
0 participations 20 000 participations 0
Immediate outcome 1a: Established processes enable people from different cultural and linguistic backgrounds participate more actively in Esto-
nian society
OCIM (a) 1.1 Processes (the first stage of service
creation (methodologies, materials, surveys etc))
have been discussed with different partners and
target group
0% 100% of services 0%
OCIM (a) 1.2 Services are created and available
to the target group
0% 100% of services are
created and availa-
ble
0%
Immediate outcome 1b: People from different cultural and linguistic backgrounds are empowered to participate in Estonian society more actively
OCIM (b) 1.1 Percentage of participants who have
claimed that they are satisfied with the activities
0% 75% 0%
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Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
and that they have gained knowledge for more ac-
tive participation in the Estonian society
OCIM (b) 1.2 Services are made available online 0 yes 0%
Intermediate Outcome 2: Professionals in education and social sector offer services according to modernised and new curricula tailored also to work with people from different
cultural and linguistic backgrounds
OCIN 2.1 Trained professionals using new skills
and knowledge working also with people from dif-
ferent cultural and linguistic backgrounds.
N/A (unknown) 70% of enrolled spe-
cialists that have
passed a training
module
0%
OCIN 2.2 Post-training feedback (after 6 months)
given whether the professionals are in fact using
the skills and knowledge acquired in their every-
day work
0 yes No
OCIN 2.3 Post-training feedback (after 6 months)
acquired from employers whether they see that
service provision to people from different cultural
and linguistic backgrounds has changed for the
better
0 yes No
Immediate Outcome 2: Professionals in education and social sector have acquired new skills and knowledge and are ready to work with people
from different cultural and linguistic backgrounds
OCIM 2.1 Trained professionals with new skills
and knowledge ready to work also with people
from different cultural and linguistic backgrounds
N/A (unknown) 80% of enrolled spe-
cialists that have
passed a training
module
0%
OCIM 2.2 Professionals’ expectations asked be-
fore starting the complementary trainings
0 yes No
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Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
OCIM 2.3 Professionals’ feedback acquired after
having finished the training module on having new
skills and knowledge to work with people from dif-
ferent cultural and linguistic backgrounds
0 yes No
Intermediate outcome 3: Communities, organisations and individuals successfully implement the new knowledge gained in social innovation
methods to design solutions to better integrate and include people from different cultural and linguistic backgrounds in the Estonian society
OCIN 3.1 Percentage of participants who claim
that they have implemented at least some of the
knowledge gained on social innovation methods in
their organisations or communities to design solu-
tions to social inclusion issues in Estonia
0% 50% of respondents 0%
OCIN 3.2 Number of innovative ideas developed
further at incubation programmes to help with
solving social inclusion and integration problems
0 10 0%
Immediate outcome 3: Communities, organisations and individuals have gained new knowledge in social innovation methods to design solutions
to better integrate and include people from different cultural and linguistic backgrounds in the Estonian society
OCIM 3.1 Percentage of participants who claim (in
end-of training evaluation) that they have gained
new knowledge to implement social innovation
methods
0% 75% 0%
OCIM 3.2 Percentage of participants at hacka-
thons and incubation programmes who are from
different cultural and linguistic backgrounds
N/A 25% 0%
OCIM 3.3 Number of innovative ideas proposed
during hackathons to solve social inclusion and in-
tegration problems
N/A 15 0%
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Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
Output 1.1 Activities introducing the Estonian cultural space to people from different cultural and linguistic backgrounds are provided.
(Activities introducing the Estonian cultural space)
OPI 1.1 Number of participations 0 10 000 0
OPI 1.2 Activities introducing the Estonian cultural
space are designed
0 yes no
OPI 1.3 Information about activities introducing
the Estonian cultural space is available on the
webpage of Integration Foundation and in social
media networks
0 yes no
OPI 1.4 Activities are available also outside Tal-
linn and Harjumaa county
0 yes no
Output 1.2 Counselling services are made available and used.
(Activity: Provision of counselling services including in independent language learning)
OPI 1.5 Number of participations in the counsel-
ling sessions (at least 30 minutes
0 8 000 0
OPI 1.6 A system of peer counselling is in place 0 yes 0
OPI 1.7 The counselling service has been up-
graded and the capacity to provide the service
has been created
0 yes no
OPI 1.8 / Core Indicator CC_CI_1 Counsellors re-
ceive regular training
0
0
Training at least once
a year
30 trained counsel-
lors
0
0
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Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
Output 1.3 Activities for parents, incl. from different cultural and linguistic backgrounds, are developed and provided.
(Activity: Informing, consulting and supporting parents, incl. parents from different cultural and linguistic backgrounds)
OPI 1.9 Mapping of issues relevant to parents on
multiculturalism has been carried out
0 3 (years 2024, 2025,
2026)
1 33% 33%
OPI 1.10 Multicultual awareness-raising activi-
ties`programmes are developed and ready to use
0 yes No 0% 0%
OPI 1.11 Number of multicultural awareness-rais-
ing activities for parents, including from different
cultural and linguistic backgrounds
0 30 (5 webinars, 5
workshops, 20 semi-
nars for parents´
councils)
0 0% 0%
Output 1.4 Media literacy programme launched.
(Activity: Provision of media literacy training)
OPI 1.12 Number of material sets created 0 1 0
OPI 1.13 Number of libraries and community cen-
tres taking part in the programme
0 70 0
OPI 1.14 Number of participants in the pro-
gramme 0 3000 0
Output 1.5 Digital tools are developed, piloted and rolled-out.
(Activity: Preparation of digital transformation in the field of integration)
OPI 1.15 Number of digital tools developed 0 3 0
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Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
OP 1.16 Feedback of users of digital tools during
pilot phase and roll-out phase 0 75% are satisfied
and consider it useful
0%
OPI 1.17 Number of analyses conducted 0 1 0
Output 2.1 Modernised curricula and new curricula for professionals in the fields of education and social welfare have been approved and are in
force.
(Activities: Curricula and professional qualification modification)
OPI 2.1 Curricula that will be modernised is identi-
fied 0 yes No
OPI 2.2 Modernised and new curricula developed
and approved 0 5 curricula updated in
social welfare, 1 in
education sector and
2 new curricula in ed-
ucation sector
0
OPI 2.3 85% of approved curricula opened for en-
rolment of students no yes No
OPI 2.4 Public awareness campaign highlighting
new possibilities and positive changes in social
care- and child protection studies and work envi-
ronment carried out
no yes No
OPI 2.5 Target groups selected no yes No
OPI 2.6 Campaign reach measured no yes No
OPI 2.7 Campaign success evaluated no yes No
Output 2.2 Professionals in the fields of education and social welfare have received complementary training according to new curricula.
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Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
(Activities: Training and counselling system; In-service training for professionals in the education sector)
OPI 2.8 Complementary training modules devel-
oped 0 15 modules devel-
oped
0
OPI 2.9 In-service training modules that will be
developed mapped
no yes No
OPI 2.10 Training modules developed no yes No
OPI 2.11 Trainers trained on new modules no yes No
OPI 2.12 / Core Indicator: CC_CI_1 Professionals
trained
0 10 000 0
OPI 2.13 Child welfare, social work and education
sector training participants identified no yes No
OPI 2.14 Regional and sector-based training plan
and schedule with communication plan developed no yes No
OPI 2.15 Feedback from course participants ac-
quired no yes No
Output 2.3 A support/counselling system for social sector workers has been developed and is operational.
(Activity: Training and counselling system)
OPI 2.16 Support / counselling system for social
sector workers developed no yes No
OPI 2.17 Needs of support / counselling services
at local level mapped no yes No
553-12.5-00001 \ COO.2101.104.2.2929319 13/36
Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
OPI 2.18 Local level support and networking
structure envisaged no yes No
OPI 2.19 Support / counselling system for social
sector workers in local governments piloted. no yes No
Output 3.1 Civil society competence building activities carried out.
(Activity: Building civil society competence, raising public awareness, and disseminating information on social innovation)
OPI 3.1 Action plan for civil society competence
building activities, including target group mapping no yes no
OPI 3.2 Number of civil society competence build-
ing activities carried out for communities, organi-
sations, and individuals, including people from dif-
ferent cultural and linguistic backgrounds
0 14 (this number in-
cludes 2 social inno-
vation hackathons, 2
social innovation in-
cubation pro-
grammes, 2 training
programmes, 2 work-
shops, 6 study visits
for organisations,
communities, and in-
dividuals)
0
OPI 3.3 Feedback by participants on the civil soci-
ety competence building activities. 0 70% of respondents
are satisfied with the
activity they partici-
pated in
0
Output 3.2 A set of social innovation training and information materials created, published, and disseminated.
(Activity: Building civil society competence, raising public awareness, and disseminating information on social innovation)
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Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
OPI 3.4 Action plan for the preparation of social
innovation training and information materials, in-
cluding target group mapping
no yes no
OPI 3.5 Number of social innovation, training and
information materials for organisations, communi-
ties and individuals, including people from differ-
ent cultural and linguistic backgrounds
0 5 (Includes 1 podcast
series, 1 broadcast
series, 1 online train-
ing programme, 1
handbook on social
innovation, 1 system-
atised collection of
social innovation ex-
amples in Estonia
0
OPI 3.6 Expert opinion on the materials 0 2 0
OPI 3.7 Feedback on the materials 0 30% of NFCS news-
letter subscribers
have viewed/listened
to the materials and
are satisfied with the
materials
0
Output 3.3 Volunteers are trained.
(Activity: Inclusion of volunteers in the integration activities)
OPI 3.8: / Core indicator CIV_CI_3: Number of
trained volunteers 0 3000 0
OPI 3.9: / Core indicator CIV_CI_3: Number of
trained volunteer leaders 0 100 0
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Strategy of intervention Key Indicators
Baseline
Key Indicators
Target
Achieved this
period
Cumulatively achieved Cumulatively
achieved as per-
centage of target
OPI 3.10: Percentage of volunteers willing to con-
tinue volunteering in the future 0 40% 0
The year 2024 was primarily focused on organisational matters, as well as the preparation and detailed planning of activities. Consequently, almost no indicator
achievements can be reported for this period, except for OPI 1.9 (please see the information on component 3 below). During 2024, PCO-s started the develop-
ment of the conditions for implementing programme component activities. These serve as a framework for achieving the outcomes and outputs of the support
measure. For further details, please refer to section 5.1.
Programme component 1 “Cultural and linguistic integration”
In 2024, Component 1 focused on personnel recruitment, the elaboration of the conditions for implementing the component's activities, and the preparation of
a detailed action plan and budget for 2025.
Within the media literacy activity (linked to Output 1.4), key activities included learning about the target audience (including secondary research based on Public
opinion monitoring survey (EST “Avaliku arvamuse seireuuring”) from December 2023 and March 2024 commissioned by the Government Office, conducting
in-depth interviews with librarians and experts, who work with project target audience, as well as observing target audience during public events in Narva),
forming partnerships, developing a librarian training programme, mapping existing literature and experts in the field, designing services and visuals for com-
municating the project.
Within the activity 1 “Preparation of digital transformation in the field of integration”, activity 2 “Inclusion of volunteers in the integration activities” and activity 4 “Activities introducing the Estonian cultural space” interviews and meetings with several stakeholders took place in order to map the needs, prioritizes and avoid overlapping activities. Different scenarios of activity planning were discussed. Preparation of public procurement procedures is ongoing. Within activity 3 "De- velopment and implementation of a counselling and information system" preparation of activities will start at 2025 when project manager joins the team.
Programme component 2 "Strengthening the social-and child protection services"
In 2024, Component 2 focused on personnel recruitment, the elaboration of the conditions for the implementation of the activities of the component, and the
elaboration of a detailed action plan and budget for 2025. Furthermore, the establishment of contacts with component partners was initiated, and discussions
concerning the establishment of a unified qualification system were undertaken. Additionally, several meetings were held with organizations focused on the
integration of migrants, in order to assess the needs for developing a programme to integrate migrants into the social sector workforce.
Programme component 3 “Increasing multicultural competence in the education sector”
In 2024 Component 3 concentrated on the elaboration of the conditions and partnership agreements for the implementation of the activities of the component,
as well as on the elaboration of a detailed action plan and budget for 2025. In addition, in collaboration with partner universities, the formulation of principles
arising from the programme's theme was undertaken: culturally responsive teaching (CRT) and language-aware subject instruction.
553-12.5-00001 \ COO.2101.104.2.2929319 16/36
In component 3 an opening seminar was held on September 10, 2024. The seminar brought together representatives from the Ministry of Education and
Research, Estonian Education and Youth Board, the Estonian Language Institute, University of Tartu, and Tallinn University to discuss on culturally sensitive
and language-aware teaching principles in order to establish a unified approach.
In addition to the opening seminar, several meaningful online meetings took place from September to December between the Ministry of Education, programme
implementer, and representatives of the University of Tartu and Tallinn University to discuss the activities and clarify the funding conditions.
Activity: Informing, consulting and supporting parents, incl. parents from different cultural and linguistic backgrounds (linked to output 1.3 and OPI
1.9)
To effectively plan activities aimed at supporting the integration of non-Estonian-speaking parents into Estonian society, a mapping of activities and studies
previously carried out in Estonia by various stakeholders was initiated. The studies reviewed provided valuable insights into how to effectively assist non-
Estonian-speaking parents in understanding and supporting their children's educational needs.
Over several months, the meetings were held with various stakeholders experienced in supporting non-Estonian-speaking parents. During these meetings, the
main barriers of integration and social inclusion in Estonia today were analysed and answers were sought as to how we could facilitate this process. One of the
primary concerns identified is the linguistic gap, where children have a better understanding of Estonian language than their parents. Additionally, the increasing
number of Ukrainian war refugees has introduced further social tensions. The transition to Estonian-language education has further amplified the need for
parental support.
The discussions revealed that parents need comprehensive information about school requirements, educational options, assessment principles, and support
services. This knowledge helps parents better understand and support their children’s development. Engaging parents and raising their awareness is one of the
programme´s main priorities to create a sense of security and confidence for parents in changing circumstances.
In summary, a strong foundation has been established for further planning and implementation of activities for parents, based on meaningful discussions,
evidence-based approaches, and collaboration with stakeholders.
As a result a pilot awareness raising programme for parents will be conducted in Viimsi municipality at the beginning of 2025. Prior to this, a focus group interview
titled "Experiences and Needs of Non-Estonian Native Language Parents in the Viimsi Municipal Education System" was carried out. By December 2024, a
report titled "Adaptation of Non-Native Language Children to Estonian Schools" (Qualitative Focus Group Study) was completed. This mapped out parents’
concerns, challenges and needs. It helps us design a more targeted and effective programme for parents.
As a result, developing a format for a parental development programme has begun. In collaboration with the University of Tartu’s Narva College, a highly
effective programme for parents, tailored exactly to their needs, is planned to be designed. Additionally, a feedback questionnaire will be developed as part of
this effort.
Programme component 4 “Strengthening civil society through social innovation”
The primary focus of component 4 in 2024 was on personnel recruitment, the elaboration and enforcement of the conditions for the implementation of the
activities of the component, and the elaboration of a detailed action plan and budget for 2025. Detailed processes of activities were prepared, including the
mapping of relevant parties to be involved in various ways (including parties to be included in market research for procurements). The preparatory phase for the
procurements of services has been initiated. Project personnel participated at national and international social innovation-related events. Action plan for civil
553-12.5-00001 \ COO.2101.104.2.2929319 17/36
society competence building activities, including target group mapping, OPI 3.1, was created and currently reflects the initial mapping of the target groups,
development needs, activities, competences to be developed and possible expected results of the sub-activities. The action plan will be supplemented on an
ongoing basis with more detailed mappings and content of the sub-activities. The action plan for the preparation of social innovation training and information
materials, including target group mapping, OPI 3.4, was created and currently reflects the initial mapping and will be updated on an ongoing basis with more
detailed mapping and content of sub-activities.
4.2 Status of implementation
4.2.1 Update of implementation schedule
Has the detailed implementation schedule (as originally submitted with the SM Proposal) for the re-
maining SM duration been adjusted in the reporting period? Yes☐ No☒
If yes, the new, updated implementation schedule is in An-
nex:
4.2.2 Procurements
The updated procurement plan is attached (Annex 1).
4.2.3 Communication activities
The webpage of the Swiss contribution was created on the NCU`s webpage (https://rtk.ee/en/Swiss-Estonian-cooperation-programme#2022-2029-period) and
PO’s webpage (https://kul.ee/kultuuriline-mitmekesisus-ja-loimumine/loimumine/sveitsi-eesti-koostooprogramm). Information about the activities is also pre-
sented on the webpages PCOs, implementers and partners:
https://www.hm.ee/ministeerium-uudised-ja-kontakt/euroopa-liit-ja-rahvusvaheline-koostoo/regionaalne-koostoo
https://www.siseministeerium.ee/sveitsi-eesti-koostooprogramm-sotsiaalse-kaasatuse-toetamine
https://harno.ee/stipendiumid-ja-toetused/muud-toetusmeetmed/mitmekultuurilises-klassiruumis-opetamine-ja-oppimine
https://kysk.ee/taotlejale/vabauhenduste-arendamine/sveitsi-eesti-kysk/
https://www.rara.ee/raamatukogudele/meedia-ja-digipadevuse-arendamine/
The support measure opening event “Cohesive Estonian society – how do we create it together?” took place on 17 October 2024 in the Narva Town Hall. There
were 75 participants from different organisations (ministries, academia, foundations and associations, local governments, etc.). At the opening event, the chal-
lenges and opportunities in the field of integration were discussed, experiences from Estonia and Switzerland were presented, and inspiring stories were shared.
The opening remarks were given by the Minister of Culture, Ms Heidy Purga, the Ambassador of Swiss Confederation, Mr Martin Michelet, and the Mayor of
Narva, Mr Jaan Toots. Prof. Dr. Eveline Ammann Dula, a representative of the Bern University of Applied Sciences, presented the Swiss experience and
challenges in the field of social inclusion. Ms. Triin Vihalemm, a professor of communication research at the University of Tartu, spoke about the barriers and
drivers of multicultural relationship building, giving examples based on the 2023 Integration Monitoring. In a panel discussion, Ms Dula and Ms Vihalemm,
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together with writer Valdur Mikita and musician and music teacher Ruslan Trochynskyi, reflected on how to open the borders between parallel worlds. Inspir-
ing stories were shared by Urve Aja, head of teacher training department at Narva College of the University of Tartu, Sigrid Solnik, head of Estonian programmes
at the Estonian Refugee Council, Dan Prits, leader of the social enterprise Köömen, and Olesja Lagašina, editor-in-chief of the Russian-language business
portal Delovõje Vedomosti.
The event was filmed https://www.youtube.com/watch?v=OohK9aHPGsg&t=6246s and a photo gallery produced https://flickr.com/photos/kultuuriministeer-
ium/albums/72177720321280347/. Before and after the event, press releases were issued to the main media outlets and social media channels. Other events,
such as the Steering Committee meeting, have been also covered through social media posts.
The article introducing the support measure was published on the blog of the Ministry of Culture called "Kuva" (https://kul.ee/uudised/sveitsi-eesti-
koostooprogramm-koos-sidusama-uhiskonna-poole). The blog is publicly available on the Ministry's website, and the article was also sent to the press list and
blog subscribers.
When a specific activity within the support measure is targeted at a particular, narrower target group, the communication efforts are also tailored accordingly.
This means that information about the activity is shared primarily through channels and formats that effectively reach and engage the intended audience,
ensuring that the message is relevant and accessible for those it is intended to benefit. For example, the National Library disseminates information about its
activities through newsletters and journals aimed specifically at libraries.
Communication activities are embedded in annual institutional work plans, making them an integral part of the implementers' work, and in many cases there are
dedicated staff responsible for this.
4.3 Beneficiaries
Programme component 1 “Cultural and linguistic integration”
No new information at this point.
Programme component 2 "Strengthening the social-and child protection services"
No new information at this point. The direct beneficiaries are current and future social sector workers. The indirect beneficiaries will be children and families
living in Estonia, as well as adults in need of social welfare services.
Programme component 3 “Increasing multicultural competence in the education sector”
No new information at this point.
Programme component 4 “Strengthening civil society through social innovation”
No specific new information on beneficiaries became available during the reporting period.
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4.4 Swiss Support Measure Partners
The Partnership Agreement between the Programme Operator, the Ministry of Culture, and Bern University of Applied Sciences was signed on 24 September
2024. The agreement, valued at EUR 399,980.00, aims to enhance cooperation and bilateral relations between partners through workshops, study trips, and
other joint activities.
In 2024, kick-off meetings for joint planning and development took place in all components of the support measure. As a result, a comprehensive action plan for
2025 was developed. More than 12 online workshops are planned across three components in 2025, each tailored to specific themes connected to the goals of
the support measure. This format enables a broad participation at a lower cost and enable exchange, in order to have a good basis for a more targeted study
trips or expert exchange in the following years. Component 2 will have a study trip of Estonian experts to Switzerland. The action plan for 2024-2025 is attached
(Annex 3).
The expert from the Bern University of Applied Sciences, Prof. Dr. Eveline Ammann Dula, contributed to the opening event of the support measure with a
presentation on Switzerland's experiences and the challenges they face in enhancing social inclusion.
It is worth mentioning that the partnership already extends beyond the support measure, as partners actively exchange information on publications and events
taking place outside the scope of the programme (for example https://www.ifsw.org/book-launch-social-work-as-a-global-profession-online/, https://integration-
conference.ee/en/).
4.5 Products and services supplied by Swiss contractors
Short description of products/services/works supplied Value of supplied products/ services/ works in the reporting period[CHF]
Name of the Swiss contractor involved
Programme component 1 “Cultural and linguistic integration”
No such products and services
Programme component 2 "Strengthening the social-and child protection services"
No such products and services
Programme component 3 “Increasing multicultural competence in the education sector”
No such products and services
Programme component 4 “Strengthening civil society through social innovation”
No such products and services
5. Support Measure management
5.1 Organisational level
The Support Measure Agreement between SDC and NCU was signed on 31 May 2024. An important organisational milestone followed with the entry into force
of Estonian national legislation on 1 August 2024. This legislation defines the conditions, procedures and roles for using the support provided by the cooperation
programme at the national level. The Support Measure Implementation Agreement between NCU and PO was signed on 19 November 2024. The next key step
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is the adoption of conditions for the implementation of the activities of the programme components. These conditions include, among other things, a detailed
description of the activities to be carried out and the indicators to be achieved, specified for each component and implementer. The first conditions were approved
for Component 4 “Strengthening civil society through social innovation” by an agreement signed between the Minister of the Interior (PCO) and the implementer
(NFCS).
Steering Committee was established on 10 October 2024 and consists of representatives from SCO, NCU, PO, and PCOs. Its role is to monitor the progress of
the support measure's implementation, discuss challenges and possible solutions, and approve necessary modifications.
For ongoing monitoring and internal steering of the support measure the Task Force was formed on 27 November 2024. It consists of representatives from
NCU, PO, PCOs and implementers. In 2024 a written procedure was conducted to formally approve the Swiss partner's action plan.
In addition to the formal meetings of the established committees, the NCU regularly leads informal meetings to exchange information and discuss issues related
to the cooperation programme.
The year 2024 was dedicated to the recruitment and filling of programme, component and project managers positions. The information is presented below.
Programme Operator
On 29 April 2024, the new Programme Coordinator, Olga Gnezdovski, took up her post at the MoC
Programme component 1
Programme component operator (MoC): Keit Spiegel joined the MoC at the beginning of June 2024 as Head of the Department of Cultural Diversity, including
responsibility for the role of the PCO.
Implementer (INSA): In August 2024 Käthlin Maruste started as the project manager for the activity 1 “Preparation of digital transformation in the field of
integration”, in October 2024 Õnne Liv Valberg started as the project manager for the activity 2 “Inclusion of volunteers in the integration activities”, in October
2024 Tiina Sergo started as the project manager for the activity 4 “Activities introducing the Estonian cultural space”. Other personnel will join in 2025.
Implementer (MoC) and partner (National Library of Estonia): On 4 April 2024, the new Project Manager, Anastassia Dratšova took up her post at the National
Library of Estonia. She is supported by other employees of the library.
Programme component 2
Programme component operator (MoSA): Ülar Vaadumäe (Chief Specialist of External Resources).
Implementer (MoSA): In October 2024 Maarja Jõgioja (project manager at the Department of Social Welfare) and Liisa Otsak (project manager at the Department
of Children and Families) joined the programme.
It was concluded that a partnership with the National Institute for Health Development and the Union of Child Welfare may not be the most feasible course of
action at this time. For the creation of a complementary education/training system for child protection and social sector workers, training the specialists as well
as providing a support/counselling system the MoSA will partner up with the Social Insurance Board and with Estonian Social Work Association. For curricula
updates, the MoSA will engage universities and vocational schools as partners in a later phase of the activities (in the end of 2025 or at the beginning of 2026).
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Programme component 3
Programme component operator (MoER): Taavi Kreitsmann (Chief Expert at MoER).
Implementer (HARNO): In May 2024 Marili Anso joined the programme (project manager at HARNO) and in November 2024 Kadi Hajetski joined the programme
(project manager at HARNO)
Programme component 4
Programme component operator (MoI): Minna Harjo (adviser at the Citizenship Policy and Civil Society Department) and until 1 January 2025 Ave Osman
(adviser at Foreign Financing Department).
Implementer (NFCS): Implementer (NFCS): Evelyn Valtin took up the position as Project Coordinator in June 2024. Sandra Paulus took up the position as
Project Component Coordinator 1 in June. Elmo Puidet joined NFCS as Project Component Coordinator 2 in November. Maris Praats joined NFCS as Project
Communication Specialist in December.
5.2 Steering Committees
The first SC meeting took place on 16 October 2024 in Narva, at the main office of the Integration Foundation. The key focus of the meeting was to decide on
the minimum set of basic characteristics to be collected and the disaggregation to be done in indicators:
It was agreed that:
I. In the outcome indicators where target group is people from different cultural and linguistic backgrounds and the measurement unit is percent or
number of participants, the minimum package of basic characteristics to be collected and along which disaggregation should be done is as follows:
Mother tongue
New immigrants
Refugees, distinguishing Ukrainian refugees
Gender In the context of the given Support Measure, people from different cultural and linguistic backgrounds are considered as a disadvantaged target group, as they need to integrate into Estonian society in order to become fully engaged and active members of it.
II. In the outcome indicators where the target group is professionals and the measurement unit is the percentage of specialist or the number of partici-
pations, disaggregation will be done along the following sector:
Professionals in the field of child welfare
Professionals in the field of social work
Professionals in the field of education, with a further breakdown into specific groups such as teachers, support staff, youth workers, etc
Gender In the context of the given Support Measure, professionals are considered as a non-disadvantaged target group.
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III. For indicators where measurement unit is yes/no or the disaggregation mentioned in I and II is not possible, qualitative information should be included
in the Annual Reports according to the context (content-wise description and examples).
Also, it was agreed that in justified cases also ethnic Estonians and Estonian speakers are allowed to participate in trainings and services implemented in
the frames of intermediate outcome 1 and immediate outcomes 1a and 1b.
After the SC meeting the participants were also introduced to the services of the Integration Foundation and visited Narva Estonian Gymnasium.
The next SC meeting is scheduled to take place in February 2025.
5.3 Audits
There were no audits carried out in 2024 in relation to the support measure.
5.4 Evaluation
There were no evaluations carried out in 2024 in relation to the support measure.
5.5 Monitoring
According to the Swiss Regulations and national legislation, the NCU is responsible for monitoring. Various tools are used for monitoring, and it is carried out in
cooperation with the Programme Operator, Component Operators, and the SCO. At the Support Measure level, the activities of the components are monitored
through the Task Force, Steering Committee meetings, and Reimbursement Requests, while the achievement of indicators is tracked through Steering Com-
mittee meetings and Annual Support Measure Reports. The NCU also conducts risk-based on-the-spot controls. In 2024, no on-the-spot controls took place as
the core activities of the components had not yet started.
Information on the implementation of activities is also exchanged on an ongoing basis through informal meetings and continuous communication between the
relevant parties.
6. Risk management
The State Shared Service Centre, that is the main managing, paying and coordinating authority for the most funds implemented in Estonia, conducts an annual
risk assessment, which integrates most funds and involves all stakeholders. The risk assessment covers both management and control system risks as well as
fraud risks. Based on the results of the risk assessment, additional mitigation measures are introduced for significant risks where possible, aiming to reduce the
likelihood of their occurrence. These mitigation measures are linked to institutional work plans, making them a part of daily management. Twice a year, the
institutions involved in the risk assessment provide the State Shared Service Centre with an update on the implementation of their mitigation measures, enabling
timely responses and adjustments through additional actions.
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The risks connected to the implementation of the cooperation programme have been assessed in the frames of the annual risk assessment mentioned above
and also during the Task Force meeting held on 31 January 2025. Based on that the risk assessment provided in the SM proposal was updated. The updates
are shown in colour in the table below and can be summarised as follows:
The impact of the risk “Risk that information about the SSIP activities does not reach intended target groups” was assessed as one point higher.
If information about the activities does not reach the target groups, it may hinder their participation, which in turn reduces the effectiveness of the measures. Therefore, the impact of this risk has been rated as moderate (3) rather than low (2).
The impact of the risk "Political risks" was assessed as one point lower because agreements have already been reached on the objectives and
outcomes, and the necessary agreements between countries have been signed. These agreements ensure that the support measure cannot radically
change its direction, objectives, or outcomes. Therefore, the impact of this risk has been rated as moderate rather than major.
The mitigation measures were also reviewed and supplemented with information on the status of implementation.
Risk Impact
[1 – 5]
Likelihood
[1 – 5]
Risk level Mitigation measure(s) (including information on status of im-
plementation and responsibilities)
1 Risk that the activities do not meet the
needs of the target groups
4 2 Low-Medium Mapping of the needs of target groups (on the basis of relevant recent studies,
surveys etc).
One focus in 2024 was the mapping of activities and studies previously carried
out in Estonia by various stakeholders. This will be continued in 2025.
2 Risk that information about the SSIP activi-
ties does not reach intended target groups
3 2 Low-Medium Designing of a comprehensive communication plan that takes into account the
characteristics of different target groups.
Communication activities are planned as part of the annual institutional work
plans and component action plans. Communication is an integral part of the
implementers' work, and in many cases there are dedicated staff responsible
for this.
3 Lack of trained experts to provide trainings
and services (updating curricula etc)
4 2 Low-Medium Co-operation between experts and organisations, so that activities would not
take place at the same time.
Engaging international experts when needed.
4 Challenging time-frame of the support
measure implementation
4 3 Medium-High Consistent time-management, commitment of the support measure project
team.
We aim to ensure that project teams have sufficient resources. In 2024, all in-
volved actively contributed to this effort, so that the successful launch and im-
plementation of thematic activities could start as soon as possible.
5 Fiduciary risk 3 1 Low Applying of the rules and procedures of State Shared Service Centre that have
been audited.
All institutions involved—whether programme operators, component operators,
or implementers— have their own procedures and rules (like procurement
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Risk Impact
[1 – 5]
Likelihood
[1 – 5]
Risk level Mitigation measure(s) (including information on status of im-
plementation and responsibilities)
rules, accounting regulations, administrative procedures etc.), which enable
them to prevent fiduciary risk.
6 Financial risk (inflation, VAT rise, currency
exchange fluctuation, irregularities in the
use of funds)
3 3 Low-Medium Operational financial monitoring, conservative financial planning, consultations
with State Shared Service Centre.
7 Security risk (escalation of war in Ukraine,
destabilisation of Russia, Russian hybrid
aggression against Estonia)
3 3 Low-Medium Consistent monitoring of the international situation.
8 Environmental risk 1 1 Low The SSIP activities have no significant harm on the environment.
9 Management staff risk (not enough person-
nel, changes in staff or they are overloaded
with other tasks)
3 3 Medium-Low Honest communication with donors, quick response to needs that have oc-
curred. Optimal planning of staff resources.
We aim to ensure that project teams have sufficient resources. In 2024, all in-
volved actively contributed to this effort, so that the successful launch and im-
plementation of thematic activities could start as soon as possible.
Institutions shall have procedures in place to ensure the smooth transfer of
tasks and the proper storage of documents, thereby preserving institutional
memory.
10 Procurement process complexity (donor in-
volvement, donor approval process, irregu-
larities in procurement procedures, failure
of procurements)
3 4 Medium-High Swift and good cooperation with donors, translating and providing them with
materials as fast as possible; consultations with the procurement experts of the
State Shared Service Centre.
Conducting market research before issuing the procurement. Informing poten-
tial bidders in advance about the upcoming procurement.
11 Political risks (changes is political priorities
due to changes in the coalition or elec-
tions).
3 1 Low Consistent monitoring of the internal, political situation, clear communication
about the terms and conditions of the SSIP.
12 Operational risks (SSIP will be imple-
mented by 4 ministries)
3 3 Medium-Low Close cooperation and communication between the 4 ministries and the NCU.
For ongoing monitoring and internal steering of the support measure the Task
Force was established. In addition to the formal meetings, the NCU regularly
leads informal meetings to exchange information and discuss issues related to
the cooperation programme.
Overall Risk Level SM Medium-low
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Risk Impact
[1 – 5]
Likelihood
[1 – 5]
Risk level Mitigation measure(s) (including information on status of im-
plementation and responsibilities)
Overall Risk Description The overall risk level is medium-low. The highest score risks are related to time-frame constraints and procurements.
The SSIP is quite complex, involving different ministries and partners, but they have close cooperation and good
communication.
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Annexes
# Annex
1 Updated procurement plan (excel file)
2 Updated overview of implementation locations
3 Action plan with the Swiss partner for 2024-2025
4 Updated list of all Programme Components and characteristics
Annex 2: Overview of Implementation locations
General (Programme Management)
Location name Address
Ministry of Culture Suur-Karja street 23, city of Tallinn
Opening event and steering committee meeting
in Narva
Narva
Programme Component 1 “Cultural and linguistic integration”
Location name Address
Ministry of Culture Suur-Karja street 23, Tallinn, 15076
Integration Foundation Linda 2, Narva 20309
Programme Component 2 "Strengthening the social-and child protection services"
Location name Address
Ministry of Social Affairs Suur-Ameerika street 1, city of Tallinn
Social Insurance Board Paldiski road 80, city of Tallinn
Estonian Social Work Association Paldiski road 48A, city of Tallinn
Programme Component 3 “Increasing multicultural competence in the education sector”
Location name Address
Ministry of Education and Research Munga 18, city of Tartu, 50088
Education and Youth Board Lõõtsa 4, city of Tallinn, 11415
Programme Component 4 “Strengthening civil society through social innovation”
Location name Address
Ministry of the Interior Pikk street 61, city of Tallinn
National Foundation of Civil Society Vabaduse square 2, city of Viljandi
Annex 3: Action plan with the Swiss partner for 2024-2025
Annual Action Plan
Programme Name: Supporting Social Inclusion (SSIP)
Programme Operator: Ministry of Culture
Swiss Support Measure Partner: Bern University of Applied Sciences
Action Plan for the period: The present Action Plan covers the period from the
beginning of the Agreement until 31.12.2025.
Summary
Kick-off meetings for joint planning and development have taken place in all components.
These kick-off meetings have shown the need for a general introduction to transcultural competences as a common basis. Based on
this, specific workshops are planned, tailored to the respective activities.
In all components, we will start with online workshops. This format enables a broad participation at a lower cost and enable exchange, in
order to have a good basis for a more targeted exchange in more elaborate study trips or expert exchange in the following years.
Programme Component 1: Cultural and linguistic integration
Programme Component Operator: Ministry of Culture
Summary of the activities to be im-
plemented during the period:
The first activities of this component aim at facilitating the ongoing work of the Integration Foun-
dation (IF) as well as the National Library (RaRa) in the domain of cultural and linguistic integra-
tion with online workshops on the specific topics identified together in the kick-off meeting.
(1) The first workshop will provide a common frame for all stakeholders, providing theoretical insights, methods, and best practices on trans-cultural competencies.
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(2) The second workshop will feature experts of the National Library and its network as well as on Swiss libraries. They will focus on their experiences on integration and media liter- acy projects, especially targeting migrant adults, particularly those affected by misinfor- mation and disinformation.
(3) The third workshop focuses on digital tools in multicultural contexts, highlighting Swiss ex- periences and best practices. It will address challenges by exploring our experiences and evaluating them critically, providing valuable first-hand insights for the stakeholders at and around IF.
(4) The fourth workshop aligns with one of IF’s key priorities: establishing a voluntary system for integration, discussing best practices and challenges in a similar manner as in the sec- ond workshop.
(5) The fifth workshop will establish a dialogue between IF and Swiss experts on peer-to-peer formats in (national) language learning.
(6) IF outsources integration services throughout Estonia via tenders. Within the framework of
the SSIP, they require insights on designing and tendering these services, understanding
their life cycles, and exploring evaluation methods based on the experiences of Swiss
partners, with a particular focus on best practices.
# Activity The general
time frame of
the activity
Start date and end
date of the activity
during the period
Remarks
1.1 Kick-off workshop
with Swiss Partner
and Estonian
1,5 hrs. 2nd October 2024 Workshop preparation and development of Action Plan by Prof. Dr.
Eveline Amman Dula and Aron Korozs
1.2 Trans-Cultural Com-
petencies: Theoreti-
cal Insights and Best
Practices
Approx. 2 hrs Second Half of Jan-
uary 2025
Expertise of the Institute for Social and Cultural Diversity
Prof. Dr. Eveline Ammann Dula & Aron Korozs
1.3 Integration, Librar-
ies, Media Literacy:
Experiences from
Swiss Libraries
Approx. 2 hrs February 2025 Workshop with experts from the field: Multimondo or Livrechange
1.4 Digital Tools for In-
tegration for Multicul-
tural Contexts: Swiss
Approx. 2 hrs February
2025/March 2025
Workshop with experts from the field using digital tools for integra-
tion: Swiss Red Cross
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Experiences and
Challenges
1.5 Establishing and Managing a System
of Volunteers: Best
Practices and Chal-
lenges from a Swiss
Perspective
Approx. 2 hrs March 2025 Workshop with experts from the field, working with volunteers for
facilitating integration: HEKS
1.6 Peer-to-Peer Lan-
guage Learning: In-
sights from Swiss Ex-
perts
Approx. 2 hrs April 2025 Workshop with experts from the field, using peer-to-peer learning
(FemmesTisch/Männertisch or Primano)
1.7 Designing and Evalu- ating Social and Cul-
tural Integration Ser-
vices
Approx. 2 hrs May 2025/June
2025
Workshop with experts in integration on a collective level
(Prof. Simone Gäumann)
1.8 Online Planning
Workshop for the
Action Plan 2025-
2026
Approx. 1,5
hrs.
September 2025 with Aron Korozs and Prof. Dr. Eveline Ammann Dula
Programme Component 2: Strengthening the social- and child protection services
Programme Component Operator: Ministry of Social Affairs
Summary of the activities to be implemented
during the period:
In this component, we foresee a study trip of Estonian experts to Switzerland focusing on
six themes currently relevant in their work:
1. Overall understanding of the child protection system in Switzerland. Specifi- cally:
a. What is the national, cantonal and local frameworks for the training, qual- ity, and professional system of child protection workers (how is it regu- lated, what aspects are mandated by legislation, what is mandatory, what is voluntary, who is responsible, and what roles do institutions have at dif- ferent levels—e.g., funding, ensuring training opportunities, etc.)?
b. How is basic training (higher and vocational education) linked to further training and the professional system? How are competency models uti- lized? Is there a formal or informal career model for child protection work- ers?
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2. Curriculum development with a special focus on practical education of social and care workers to ensure they are well-prepared for their respective fields.
Another focus should be on innovative educational tools and methods in prac-
tical training (e.g. virtual reality, one-on-one coaching, supervision). This the-
matic block should extend beyond tertiary education (with students) to include the ongoing professional further education of practitioners (in the Swiss context
“certificate, master or diploma of advanced studies – CAS, MAS, DAS”), particu-
larly in the field of child protection. Additionally, harmonizing child protection legis-
lation with the relevant training/CAS curricula should be a key focus here. 3. Developing curricula to equip students and practitioners with the skills needed to
work effectively with diverse user groups, particularly migrants. 4. Improving access of refugees and migrants to vocational training and jobs in
the social sector (social work, care work), with a special focus on professional language immersion (preparation classes. diploma recognition etc.)
5. Social sector employers and Social Work Associations and other organisa- tions providing support systems for social workers (e.g. supervision, peer-led or other supportive measures) and maintaining as well as monitoring employee well-being.
6. Self-care in the social sector and its thematization at the workplace and within the framework of basic training (higher and vocational education) and further educa- tion (management training).
In alignment with these themes, the Bern University of Applied Sciences (BFH) will de-
sign a comprehensive program involving various educational and training institutions, practitioners, and professional associations for a duration of 3-4 days.
# Activity The general
time frame of
the activity
Start date and end
date of the activity
during the period
Remarks
2.1 Kick-off workshop 1,5 hrs. 05.11.2024 Aron Korozs, Prof. Matthias von Bergen
2.2 Planning session study
trip
1,5 hrs. End of January 2025 Aron Korozs, Prof. Matthias von Bergen
2.3 Study Trip: Insights
from Curriculum Devel-
opment and Social
3-4 days April/May 2025 6 experts from Estonia
Responsibles:
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Workers’ Associations
in Switzerland
Aron Korozs, Prof. Matthias von Bergen
2.4 Retrospective and eval-
uation of study trip
1,5 hrs. Shortly after study
trip
Aron Korozs, Prof. Matthias von Bergen
2.5 Planning workshop
2026
2 hrs. September 2025 Aron Korozs, Prof. Dr. Matthias von Bergen
Programme Component 3: Increasing multicultural competence in the education sector
Programme Component Operator: Ministry of Education and Research
Summary of the activities to be implemented
during the period:
In the first kick-off workshop in September 2024, five online workshops have been
planned to take place between February and June 2025 with the aim of accompanying
the start of the program and at the same time introducing stakeholders into the Swiss
context. The following five priorities have been jointly identified:
1) We will start the first online workshop with contextualization and introduction to the Swiss context, specifically focusing on multiculturalism and diversity within the education sector. In this session, we will identify and discuss key parallels and dif- ferences so that we can build on these in the following years of the SSIP.
2) Additionally, we will explore the so-called formal “10th grade” and “bridge” pro- grammes (Brückenangebote), targeting students who have completed their com- pulsory education but have not yet secured a place in a vocational training or higher secondary school. For students who are new to Switzerland, these pro- grams often include intensive language courses and other support. Within the framework of SSIP, we suggest focusing on programmes especially targeting mi- grantised students.
3) In the third workshop, we will focus on the practical implementation of diversity and multiculturalism as well as their challenges and opportunities in a focus school, an aligned day school and school social work.
4) We will subsequently delve into the formal education sector, first highlighting the role, concepts and practices of Universities of Teacher Education (PHs) regarding diversity in teacher education, further Training as well as research.
5) The final activity will offer an in-depth look at diversity education for university per- sonnel. This segment is designed to showcase best practices and strategies for
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equipping university staff with the skills and knowledge necessary to support a di- verse student body effectively.
The program, in close collaboration with the Institute of Social and Cultural Diversity, is
designed to provide a comprehensive understanding of how multiculturalism and diversity
are addressed across different educational levels in Switzerland. By starting and conclud-
ing with the Institute’s expertise, we ensure a cohesive and well-rounded approach. The
structure is thoughtfully crafted, beginning with essential contextualization and progres-
sively delving into practical implications and programs.
In September, the experiences from these workshops will be reflected upon and used de-
velop the action plan for the following year.
# Activity The general
time frame of
the activity
Start date and end
date of the activity
during the period
Remarks
3.1 Kick-off workshop
with Swiss Partner
and Estonian
1,5 hrs. 25. September 2024 Workshop preparation and development of Action Plan by Dr. Luise
Menzi and Aron Korózs
3.2 Introduction to Mul-
ticulturalism and Di-
versity in Switzer-
land
Approx. 2
hours
February 2025 Online workshop, experts: Prof. Dr. Eveline Ammann Dula, Aron
Korózs, Institute of Social and Cultural Diversity, Bern University of
Applied Science
3.3 Navigating Transi-
tion and Diversity in
Switzerland
Approx. 2 hrs. March 2025 Online workshop and exchange; practitioners from the “10th grade”
programme “BVS Praxis und Integration (BPI)” of BFF Bern
and the Brückenangebot HEKS Kick Burgdorf
3.4 Diversity in Schools
in Switzerland: Per-
spectives from
Approx. 2 hrs. March 2025 Online workshop and exchange; representatives from a school, “day
school” and from school social work
553-12.5-00001 \ COO.2101.104.2.2929319 34/36
Teachers and School
Social Workers
3.5 Diversity in Teacher
Training: Education,
Research, Further
Training and Curricu-
lum Development in
Switzerland
Approx. 2 hrs. April 2025 Online workshop and exchange; experts of the University of
Teacher Education Berne and/or Northwestern University of
Teacher Education (PH Bern and/or FHNW)
3.6 Best Practices in Di-
versity Education
for University Per-
sonnel: Unlearning
Racism at the BFH
Approx. 2 hrs. Early June 2025 Online workshop, experts: Prof. Dr. Stefanie Duttweiler and Prof. Dr.
Annina Tischhauser, Institute of Social and Cultural Diversity, Bern
University of Applied Science
3.7 Online Planning Workshop for the
Action Plan 2025-
2026
Approx. 1,5
hrs.
September 2025 with Aron Korózs (BFH) and Dr. Luise Menzi (BFH)
Programme Component 4: Strengthening civil society through social innovation
Programme Component Operator: Ministry of the Interior of the Republic of Estonia
Summary of the activities to be implemented
during the period:
During the first of year, the programme should focus on developing a common understand-
ing and definition of "social innovation", discussing key criteria of "socially innovative" prac-
tice especially within the context of Civil Society Organisations (CSOs) and setting up key
criteria for the upcoming years with regard to possible project exchanges, study trips and
the forthcoming manual of the National Foundation of Civil Society (NFCS). Another key
focus of the NFCS is the organisation of Hackathons, which is thus also a focus topic of
the First Action Plan of the present component. Therefore, we suggest two online work-
shops:
1) The first workshop will involve an exchange on Swiss experiences in organising Hacka-
thons with experts from the BFH.
553-12.5-00001 \ COO.2101.104.2.2929319 35/36
2) The second dialogue workshop will provide an overview of support mechanisms pro-
vided by state actors to civil society especially within the context of social innovation. Ex-
perts from both Estonia and Switzerland will discuss concepts, criteria, and impact meas-
urement, and inductively establish a common working definition and criteria for selecting
best practices in the upcoming SSIP years. This dialogue will already highlight projects that
are considered innovative in both national contexts. A follow-up meeting could be organ-
ised in 2026.
Local partners of the NFCS will be involved in both events. It is recommended that the
number of participants does not exceed 35.
# Activity The general
time frame of
the activity
Start date and end
date of the activity
during the period
Remarks
4.1 Kick-off workshop
with Swiss Partner
and Estonian
1,5 hrs. 30. September 2024 Workshop preparation and development of Action Plan by Dr. Claske
Dijkema and Aron Korozs
4.2 Hackathons (4So-
cialGood): Experi-
ences from the Swiss
Perspective
Approx. 2 hrs January 2025 Prof. Dr. Debra Hevenstone (BFH) and Prof. Dr. Oliver Hümbelin
(BFH), project managers of the Hack4SocialGodd
4.3 Expert Workshop
“Social Innovation
and Civil Society in
Estonia and Switzer-
land”
Approx. 2 hrs March 2025 experts tbd
4.4. Online Planning
Workshop for the
Action Plan 2025-
2026
Approx. 1,5 hrs. September 2025 with Aron Korozs and Dr. Claske Dijkema
553-12.5-00001 \ COO.2101.104.2.2929319 36/36
Annex 4: Updated list of all Programme Components and characteristics
Programme Characteristics To be filled in by Programme Operator
No Programme Component Name Swiss Contri- bution CHF
Specific Ob- jective
Thematic Area
(in- country) Geog- raphic Focus
Name Prog- ramme Component Operator
Type of en- tity
Planned duration
PSP/ PA
maximum 40 characters in CHF according to Art. 2.2 Regulations
according to Art. 2.4 Regulations
Start End
2 Programme Component 1 “Cultural and linguistic integration” 5 592 127,22 Migration / Public Safety
Migration & Integration
national coverage
Ministry of Cul- ture
National ad- ministration 01.06.24 31.08.28
3 Programme Component 2 "Strengthening the social-and child protection services" 5 385 678,58
Migration / Public Safety
Migration & Integration
national coverage
Ministry of Social Affairs
National ad- ministration 01.06.24 31.08.28
4 Programme Component 3 “Increasing multicultural compe- tence in the education sector” 5 358 753,18
Migration / Public Safety
Migration & Integration
national coverage
Ministry of Education and Research
National ad- ministration 01.06.24 31.08.28
5 Programme Component 4 “Strengthening civil society through social innovation.” 997 624,10
Migration / Public Safety
Migration & Integration
national coverage
Ministry of In- terior
National ad- ministration 01.06.24 31.08.28
Suur-Karja 23 / 15076 Tallinn / 628 2222 / [email protected] / www.kul.ee / Registrikood 70000941
Riigi Tugiteenuste Keskus
[email protected] 25.03.2025 nr 13-3/24-1
Šveitsi-Eesti koostööprogrammi aastaaruande
esitamine
Kultuuriministeerium esitab Šveitsi-Eesti koostööprogrammi toetusmeetme „Sotsiaalse
kaasatuse toetamine“ 2024. aasta aastaaruande.
Lugupidamisega
(allkirjastatud digitaalselt)
Heidy Purga
minister
Lisa: aastaaruanne (pdf-fail) koos lisaga (xlsx-fail)
Teadmiseks:
Sotsiaalministeerium
Haridus- ja Teadusministeerium
Siseministeerium
Olga Gnezdovski 5552 8081
Nimi | K.p. | Δ | Viit | Tüüp | Org | Osapooled |
---|---|---|---|---|---|---|
Kirjaliku menetluse teel otsuse vastuvõtmise protokoll - aastaaruande heakskiitmine | 14.03.2025 | 3 | 2-7.1/715-1 | Sissetulev kiri | som | Kultuuriministeerium |
Šveitsi-Eesti koostööprogrammi toetusmeetme "Sotsiaalse kaasatuse toetamine" rakendamise leping | 14.03.2025 | 3 | 2-7.1/714-1 | Sissetulev kiri | som | Riigi Tugiteenuste Keskus |