Dokumendiregister | Siseministeerium |
Viit | 2-1/226-1 |
Registreeritud | 28.03.2024 |
Sünkroonitud | 29.03.2024 |
Liik | Sissetulev kiri |
Funktsioon | 2 Infohaldus. Õigusteenindus |
Sari | 2-1 Kirjavahetus asutustega |
Toimik | 2-1/2024 |
Juurdepääsupiirang | Avalik |
Juurdepääsupiirang | |
Adressaat | Florence School of Transnational Governance European University Institute |
Saabumis/saatmisviis | Florence School of Transnational Governance European University Institute |
Vastutaja | Taimi Ollema (kantsleri juhtimisala, personalipoliitika osakond) |
Originaal | Ava uues aknas |
Saatja: STG, Executive Education <[email protected]> Saadetud: 27.03.2024 15:48
Adressaat: Vlachodimitropoulou, Marina <[email protected]> Teema: Invitation to EUI Flagship Executive Training Courses on Migration - 2024
Manused: image001.png; image002.png; EUI Migration Flagship Courses - Executive Education_signed.pdf; Migration Communication Strategies Programme - MAY 2024.pdf; Effective Migration Management Programme - OCTOBER 2024.pdf
TÄHELEPANU! Tegemist on väljastpoolt asutust saabunud kirjaga. Tundmatu saatja korral palume linke ja faile
mitte avada!
Dear Colleague,
Warm greetings from Florence! My name is Marina Vlachodimitropoulou and I am approaching you on behalf of the Executive Education programme
of the European University Institute’s (EUI) Florence School of Transnational Governance (STG). Since its establishment in 2017, our School has been delivering high-level training on governance beyong the State for a variety of actors, including the European Institutions, the World Bank Group, UNOPS, Unicef, EU Member
States, and more. For the past years, together with our highly-specialised Migration Policy Centre (MPC), we have been also offering 2 widely succesful flagship courses on migration. Our focus this year revolves around effective migration management and migration communication strategies.
We are excited to inform you that our courses are now open for registration, and we would like to invite your esteemed organisation to nominate individuals for these enriching opportunities. Furthermore, we would be happy to discuss with you how these trainings could be relevant to your institution’s needs and how we could help expand
your institutional capacity by further tailoring our training offer to sui t your needs. You can kindly also find attached a more detailed invitation letter by our Director, Professor Kristin Fabbe.
Thank you for your attention, and please do not hesitate to contact us for further discussion. With kind regards,
Marina Vlachodimitropoulou Project Associate, Executive Education Florence School of Transnational Governance
European University Institute
Palazzo Buontalenti - Via Cavour 65, 50129 Florence (FI), Italy
Tel: +(39) 366 6154981
See our full 2024 Executive Education Offer here!
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Florence, 27 March 2024
Dear Colleague,
I trust this letter finds you well.
My name is Kristin Fabbe, Chair in Business and Politics and Director of Executive Education at the European
University Institute’s Florence School of Transnational Governance. I wanted to extend this letter to your esteemed
organisation to let you know about some of our upcoming flagship executive training courses on topics related to your
field of work in Migration.
As migration continues to be a global challenge, we believe that equipping professionals with the necessary
knowledge and skills is imperative. Our focus this year is on effective migration management and building
communication strategies. Our two flagship courses, now running in their 4th edition, have been designed to provide
participants with comprehensive insights, practical tools, and networking opportunities to help navigate the increasing
complexities around migration policies and discourse.
• Migration Communication Strategies: Effective Approaches to Depolarize the Debate (May 2024 - Hybrid)
• Effective Migration Management: Putting Policy into Action (October 2024 – In residence)
Our distinguished faculty from the Migration Policy Centre (MPC), accompanied by high-level policymakers and
practitioners, bring extensive expertise and experience in the field, ensuring a high-quality learning experience that
blends academic rigor with real-world applicability. Participants engage in interactive sessions, case studies, and
group discussions, enabling them to gain actionable insights and strategies applicable to their respective contexts.
Furthermore, our executive training programmes foster a dynamic and collaborative learning environment.
Participants exchange ideas, best practices, and challenges with peers from diverse backgrounds. We firmly believe
that the diversity of perspectives enriches the learning experience and contributes to a holistic understanding and
effective problem-solving.
We cordially invite your organisation to nominate qualified individuals who would benefit from these enriching learning
opportunities or further discuss with you how we could tailor our course offering to better address your organisation’s
specific needs.
Please find attached detailed course brochures for your reference. Should you require any further information or
assistance regarding the nomination process, feel free to contact the project manager of the migration portfolio at
Thank you for considering this invitation. We look forward to welcoming your colleagues to our executive training
courses and to fostering meaningful collaborations in addressing the challenges and opportunities associated with
migration management. Needless to say, should wish to discuss any of the above further, I would be happy to hear
from you and discuss opportunities to speak to your organization more closely.
With warm regards from Florence,
Kristin Fabbe
Director of Executive Education
Chair in Business and Comparative Politics
Florence School of Transnational Governance
European University Institute
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EXECUTIVE TRAINING SEMINAR
EFFECTIVE MIGRATION MANAGEMENT: PUTTING POLICY INTO ACTION
7, 8, 9 OCTOBER 2024
Residential Training: Florence, Italy
Badia Fiesolana Campus
Via dei Roccettini 9, I-50014 San Domenico di Fiesole (FI) - Italy
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TEACHING AND LEARNING TEAM
Coordinators and Lead Instructors Giulio DI BLASI | Director, the Refugee Hub Canada
Andrew GEDDES | Director, Migration Policy Centre (MPC), RSCAS, EUI
Leila HADJ ABDOU | Part-time Assistant Professor at the Migration Policy Centre, RSCAS,
EUI | Lecturer at the University of Vienna
Lorenzo PICCOLI | Research Fellow, Migration Policy Centre (MPC), RSCAS, EUI
Instructors and Guest Speakers
James DENNISON | Part-Time Professor, Migration Policy Centre (MPC), RSCAS, EUI
Kristin FABBE | Chair in Business and Comparative Politics, Florence School of
Transnational Governance (STG), EUI
Martin RUHS | Professor of Migration Studies & Deputy Director, Migration Policy Centre
(MPC), RSCAS, EUI
Contacts
Marina VLACHODIMITROPOULOU I Project Associate, Executive Education, School of
Transnational Governance, EUI, [email protected]
EXECUTIVE EDUCATION TEAM | School of Transnational Governance, EUI,
3
COURSE DESCRIPTION
PROGRAMME OVERVIEW
Migration management remains one of the most divisive issues in the political agenda, both
in the EU and internationally. In its 4th edition, this executive training course aims at
developing and strengthening skills that pertain to managing the entry and presence of
foreigners within the borders of the state and the safeguarding of refugees and others in need
of protection. This training will provide officers and practitioners working in the field with a
holistic approach, looking at the issue of migration management from different perspectives
and across different themes in order to share knowledge and upgrade key expertise.
Throughout this course, the different stages of migration management will be examined: issue
framing, decision-making, implementation, and monitoring. Insights from migration theory and
empirical research will be combined with knowledge about challenges and opportunities
arising from political processes, and practical perspectives that occur at the operational level.
This blend offers a unique setting to develop a deeper understanding of migration, both in its
theoretical subtleties and as a very practical subject.
By the end of the training, participants will have developed a sophisticated understanding of
the complexities, trade-offs, and ethical issues that pertain to the governance of migration at
a regional, European, and international level. They will also be able to use original findings
from cross-cutting research and network with a broad range of key stakeholders in the field of
migration management.
LEARNING OUTCOMES
By the end of this programme, the participants will be able to:
• Shift perspectives and effectively construct a holistic approach to migration management;
• Define the dynamics of different policy pillars and policy stages and to identify the
interlinkages between these different policy pillars and stages;
• Incorporate insights about dynamics of migration and migration governance into policy
design and practice;
• Comprehend migration policy objectives, potential, and limitations in order to put policy
into action.
LEARNING METHODS
• Knowledge transfer sessions led by accomplished practitioners and academics;
• Combination of theoretical approaches, case studies, and simulated activities;
• Active exchange in interactive training sessions and group work;
• Peer-learning setting with professionals with different backgrounds and roles in migration
management.
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WHO SHOULD ATTEND
• Migration officers / civil servants working on migration and asylum policy;
• Political consultants working on migration management;
• Professionals working in international organisations and NGOs in the field of migration,
asylum, and refugee protection;
• Journalists and communication professionals who want to learn more about migration,
asylum, and refugee protection;
• Academics or other individuals aiming to acquire migration management skills.
INFORMATION FOR APPLICANTS
• This training course will take place in a fully residential mode on 7, 8 and 9 October 2024.
Selected applicants will be expected to be present on the EUI campus in Florence, Italy,
on the days of the training
• The lunches and coffee breaks during the residential part of the programme, as well as
social activities, will be provided by the EUI. The fee does not cover travel and/or
accommodation costs. Our events team can assist you in finding the best options for stay
in the city;
• The programme will include approximately 18 hours of in-session training. Participants
will be enrolled to the EUI Virtual Learning Environment (Brightspace) in order to access
the materials of the course. Some pre-training readings might be necessary.
• Participants who successfully complete this course will receive a Certificate of
Attendance from the Florence School of Transnational Governance.
5
TENTATIVE PROGRAMME AGENDA
DAY 1 – A HOLISTIC APPROACH TO POLICY PROBLEMS
MONDAY, 7 OCTOBER 2024
9.30 – 10.00 CEST Welcome & Introductory Remarks
Andrew Geddes
Kristin Fabbe
10.00 – 11.00 CEST Effective Migration Management: the Need for a
Holistic Approach
Giulio di Blasi
Leila Hadj Abdou
Lorenzo Piccoli
This session will introduce the training theme, present the
main objectives, and define the key concepts individually,
before linking them to propose a holistic approach to
migration management.
11.00 – 11.30 CEST Coffee Break
11.30 – 13.00 CEST Migration Policy Drivers
Andrew Geddes
This session engages with migration policies from a holistic
perspective by taking into account the complexity of
migration policy drivers focusing on whether migration
policies achieve desired outcomes and how migration
policies interact with other policies.
13.00 – 14.30 CEST Lunch Break
14.30 – 16.00 CEST Migration Crisis: Challenges Ahead and Lessons
Learned?
Giulio di Blasi
This session will look at key challenges and policy options
during emergencies. The discussion will provide a broad
comparative angle, but it will also bring in specific insights
from the situation of displacement in Ukraine.
16.00 – 16.30 CEST Coffee Break
16.30 – 17.45 CEST Real Life Cases (I)
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Lorenzo Piccoli
In this session participants will be introduced to various
challenging, real-life cases of migration management which
they may encounter in their own work. These cases will
cover different policy stages from identifying a policy
problem, to implementing and evaluating policy measures.
Participants will analyse challenges faced and discuss how
to address those challenges. These cases will be picked up
and discussed throughout the training. By the end of the
training participants will be able to develop effective
approaches to manage these cases and present their
results. In this first session participants will focus on
organisational challenges and emergency responses.
17.45 CEST End of Training Day 1
DAY 2 – PUBLIC ATTITUDES
TUESDAY, 8 OCTOBER 2024
9.30 – 11.00 CEST What People Want: Public Attitudes to Asylum &
Migration
James Dennison
This session will approach effective migration management from the perspective of migrants and citizens. Migration is often thought of as being able to be turned off and on like a tap through policies, but a key factor are migrants themselves; how they decide and develop aspirations and plans to move. In democratic settings, it is also crucial to take into account the preferences of citizens. This session looks both at looks at individual propensity to emigrate and their decision-making patterns, and the underlying structural and individual drivers of these aspirations to migrate. The session will then discuss public opinion in receiving states/regions to different forms of migration and policy solutions in the field of migration and asylum. It will trace trends, identify how opinions are shaped, and provide guidance to participants on how to access useful data and how to interpret it. Finally, this session will focus on sensible ways to incorporate these attitudes and trends in migration management processes through communication.
11.00 – 11.30 CEST Coffee Break
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11.30 – 12.30 CEST What People Want: Public Attitudes to Asylum &
Migration Policies
Martin Ruhs
This session will discuss why and how public attitudes should matter in regulating asylum and migration in rich democracies, with a focus on Europe. Taking a realistic approach, the session will discuss how public views constitute a soft feasibility constraint on effective and sustainable policies towards asylum seekers and migrants, and that a failure to take seriously and understand the attitudes of the host country’s population can have a very damaging effect on refugee protection and migrants’ rights.
12.30 – 14.00 CEST Lunch Break
14.00 – 15.30 CEST Roundtable Discussion: Transnational Partnerships on Migration
Speakers TBC
This roundtable discusses how to strengthen dialogue and cooperation on migration and mobility issues across different communities, with a focus on key challenges and opportunities.
15.30 – 16.00 CEST Coffee Break
16.00 – 17.30 CEST Real Life Cases (II)
Lorenzo Piccoli
In this second group work session participants will work on aspects of public attitudes of the real-life cases.
17.30 CEST End of Training Day 2
20.00 – 21.30 CEST Social Networking Dinner in Downtown Florence
More information to be provided to participants closer to the start date.
DAY 3 – PUTTING POLICY INTO ACTION
WEDNESDAY, 9 OCTOBER 2024
9.30 – 11.00 CEST Monitoring Integration Policies Over Time
Leila Hadj Abdou
This session looks at instruments to monitor the effective implementation of migrant integration policies.
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11.00 – 11.30 CEST Coffee Break
11.30 – 13.00 CEST Keynote Speech: Actions along the Migratory Routes
Speaker TBC
This keynote speech discusses how to strengthen protection for displaced populations by comparing the approach of the US in Mexico and the EU in the central Mediterranean.
13.00 – 14.00 CEST Lunch Break
14.00 – 16.00 CEST Real Life Cases (III)
Lorenzo Piccoli
In this session, participants will go back to the cases discussed in the beginning of the training, considering all the insights gained during the different previous sessions. They will prepare an outline on how to tackle these cases effectively with a holistic approach. Based on interactive work the participants will summarise key principles of effective migration management that can be applied to a multiplicity of cases and will strengthen the participants’ capacity in dealing with current and future tasks in the field of migration from policy design to implementation.
16.00 – 16.30 CEST Coffee Break
16.30 – 17.30 CEST Putting Policy into Action: Key Challenges &
Opportunities
Leila Hadj Abdou Lorenzo Piccoli
This session will take stock of the work that has been conducted and provide room for debating the key challenges and opportunities. It provides participants with the space to exchange about challenges and solutions to these challenges from their work environment.
17.30 – 18.00 CEST Wrap-up Session: Concluding Remarks, Course Evaluations, & Awarding of Certificates
Andrew Geddes Lorenzo Piccoli
In this session, participants will summarise what they have learned throughout the days of the training. Final questions will be answered and the participants will receive their certificates of attendance.
18.00 CEST End of Training Day 3 / End of Training
1
EXECUTIVE TRAINING SEMINAR
MIGRATION COMMUNICATION STRATEGIES: EFFECTIVE APPROACHES TO DEPOLARISE THE DEBATE
13, 14 & 15 May 2024
Hybrid Training: Online and Florence, Italy
Palazzo Buontalenti, Via Cavour 65, 50121 (FI), Florence
2
TEACHING AND LEARNING TEAM
Coordinators and Lead Instructors Andrew GEDDES | Professor of Migration Studies and Director of the Migration Policy Centre
(MPC), Robert Schuman Centre for Advanced Studies (RSCAS), EUI
Lorenzo PICCOLI | Research Fellow, Migration Policy Centre (MPC), RSCAS, EUI
Instructors and Guest Speakers Dailo ALLI ALONSO | Chief of Global Campaigns, UNCHR Geneva
James DENNISON | Part-Time Professor, Migration Policy Centre (MPC), Robert Schuman
Centre for Advanced Studies (RSCAS), EUI
Lenka DRAŽANOVÁ | Research Fellow, Migration Policy Centre (MPC), Robert Schuman
Centre for Advanced Studies (RSCAS), EUI
Kristin FABBE | Chair in Business and Comparative Politics, Florence School of
Transnational Governance (STG), EUI
Beth GINSBURG | Visiting Fellow, Migration Policy Centre (MPC), Robert Schuman Centre
for Advanced Studies (RSCAS), EUI
Lucila RODRÍGUEZ-ALARCÓN | Director General at porCausa Foundation (tbc)
Eóin YOUNG | Co-founder and Programme Director, International Centre for Policy Advocacy
Contacts
Marina VLACHODIMITROPOULOU I Project Associate, Executive Education, School of
Transnational Governance, EUI, [email protected]
EXECUTIVE EDUCATION TEAM | School of Transnational Governance, EUI,
3
COURSE DESCRIPTION
PROGRAMME OVERVIEW
Migration is a critical political issue in most countries around the world. What communication
strategies are most effective in providing accurate information and changing popular attitudes?
This Executive Training will develop and strengthen communication skills. It will draw on
comparative research that explains the drivers of attitudes to migrants, the psychological
mechanisms activated by different communication strategies, and the development of
communication strategies that can effectively appeal to those who are neither implacably
opposed to nor strongly in favor of immigration. It will draw on original data and research that
explains what factors shape how people react to migration and will apply innovative methods
to boost the effectiveness of migration communication campaigns.
In its 4th edition, this executive training is designed for early to mid-career professionals
working on asylum and refugee protection, border management, discrimination, displacement,
emigration, human trafficking, immigration, integration, social cohesion, and statelessness.
We welcome applications from individuals at an advanced stage of their PhD or postdoctoral
level, those working for civil society organisations, media, government agencies, international
organisations, and private companies.
LEARNING OUTCOMES
By the end of this programme, the participants will be able to:
• Effectively communicate with concerned citizens about the causes and effects of
migration;
• Construct communication strategies that foster social cohesion to tackle discrimination,
disinformation, fake news, and hate speech;
• Understand and incorporate insights about the drivers of attitudes towards migration and
about the impact of underlying factors influencing how people think and feel about
migration;
LEARNING METHODS
• Knowledge transfer sessions led by academics, policy makers, and practitioners with
significant experience in migration communication;
• Peer-learning exchange in interactive sessions and group work activities that are focused
on the interpretation of opinion data, research, and challenges experienced by
participants;
• Case studies analysis based on real-life migration campaigns and communication
strategies.
4
WHO SHOULD ATTEND
• Communication officers from NGOs, government institutions, EU institutions and
agencies, international organisations, etc;
• Political consultants and advisors working at different levels of government;
• Professionals working in international organisations and NGOs in the field of migration/
diversity/integration/social cohesion;
• Journalists;
• Academics;
• Politicians who are interested in depolarisation and fostering social cohesion;
• Representatives of public authorities with an interest in migration/diversity/integration/
social cohesion.
INFORMATION FOR APPLICANTS
• The training course will take place on a hybrid mode on 13, 14, and 15 May 2024. During
the registration, the applicants will be able to select their preferred method of participation
to this training, choosing between Online or In-person. Selected participants who choose
the residential mode will be expected to be present on our campus in Florence, Italy on
the days of the training.
• Participants joining the course online, should take note that the official timings of this
training are taking place on Central European Summer Time (CEST) (Italian time) so
time differences might apply when joining from different time zones.
• The programme will include approximately 16-18 hours of in-session training.
• Participants will be enrolled to our Virtual Learning Environment (Brightspace) to access
the materials of the course. Some pre-training readings will be necessary.
• Accepted participants that successfully complete the training course will receive
a certificate of attendance from the EUI’s School of Transnational Governance.
5
PROGRAMME AGENDA
DAY 1 (13 MAY 2024) – POLARISED MIGRATION DEBATES?
9.30 – 10.30 CEST Welcome & Introductory Session: Depolarising the
Migration Debate & Open Questions from Participants
Andrew Geddes
Kristin Fabbe
Lorenzo Piccoli
In this session, participants share their experience and work-related questions. The goal is to reflect on the challenges of migration-related communication, identify common traits and variation across different countries and institutional contexts.
10.30 – 11.00 CEST Coffee Break
11.00 – 12.30 CEST Depolarising the Migration Debate: Attitudes, Salience,
and Politicisation
Andrew Geddes
This session covers three main topics. First, it explores how people's views are influenced by discussions about migration. Second, it looks at why migration becomes a prominent political issue, studying what factors bring it to the forefront of public attention and affect policymaking. Lastly, the session discusses how migration becomes a political tool, with politicians framing and using the issue for their purposes. By examining these aspects, the session provides tools and ideas for creating a more balanced and constructive public dialogue on this important global matter, aiming to reduce polarization in migration debates.
12.30 – 13.30 CEST Lunch Break
13.30 – 15.00 CEST Connecting Migration Research and Civil Society to
Communicate More Effectively
Lucila Rodríguez-Alarcón (tbc)
In this session, participants will be provided with examples of how to integrate research perspectives into civil society initiatives to communicate more effectively about migration.
15.00 – 15.30 CEST Coffee Break
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15.30 – 17.00 CEST The Tightrope of Communications and Policy Reform:
Integrating Public Opinion and Leveraging Stakeholder
Engagement
Kristin Fabbe
17.00 CEST End of Day 1
DAY 2 (14 MAY 2024) – WHAT TYPES OF COMMUNICATION
STRATEGIES ARE MOST EFFECTIVE?
09.30 – 11.00 CEST What are Attitudes Towards Immigration and What Factors Best Explain Them?
Lenka Dražanová
This session will give an in-depth overview of the drivers of public opinion to immigration, explaining what attitudes to immigration are and where they come from. It will discuss comparative perspectives regarding different groups of migrants and attitudes across regions, segments of society, and over time. At the end of the session, participants will have developed a better understanding of how to interpret data on attitudes critically and how to explain causality regarding complex phenomena.
11.00 – 11.30 CEST Coffee Break
11.30 – 13.00 CEST How to Interpret and React to Migration Opinion Data
James Dennison
Via interactive activities, this session will allow participants to deepen and practically apply the knowledge gained in the prior session. Divided in teams, they will build on the earlier gained knowledge of data interpretation and scientific explanations of complex phenomena to move onto interventions and, in particular, considering the pros and cons of various communication approaches using real- world examples of policy messaging. By the end of this session, the participants will have developed a better understanding of the link between scientific explanation and policymaking for effective and strategic messaging development.
13.00 – 14.30 CEST Lunch Break
14.30 – 15.00 CEST How Do Organisations Communicate on Migration? An Overview of Existing Campaigns
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Lorenzo Piccoli
Who communicates on migration and through what type of messages? This session will provide an interactive overview of recent migration communication campaigns. It will explain what actors are most active and will identify recurring messages, strategies, and emotions prompted by different campaigns.
15.00 – 15:30 CEST Coffee Break
15.30 – 17.00 CEST Advocacy Campaigns for Policy Change About Asylum
and Refugee Protection
Dailo Alli Alonso
In this session led by UNHCR's Chief of Global Campaigns, participants will delve into the nuanced realms of global advocacy and data-driven communications in the context of forcibly displaced populations. Key examples of advocacy triumphs, contemporary communication and advocacy trends, and the power of coalition building will be presented. Current media dynamics, political rhetoric, and misinformation, will also be discussed to dissect the intricate interplay of data and public discourse.
17.00 CEST End of Day 2 & Tour of Palazzo Buontalenti (optional)
19.30 – 21.30 CEST Networking Dinner in Downtown Florence
More information regarding the venue will be provided to participants upon arrival.
DAY 3 (15 MAY 2024) – ENGAGING THE AUDIENCE IN
MIGRATION COMMUNICATION CAMPAIGNS
09.30 – 11.00 CEST Shared Strategies for Integrating Migrant Entrepreneurs at the City Level
Beth Ginsburg
In this session we will explore how migrant support organisations from cities across Europe can communicate their work effectively and design strategies to provide each other with practical advice and knowledge sharing. We will examine the objectives, activities and impacts of the Newcomer Entrepreneurship Support Project, which included 6 cities, 5 countries and over 75 migrant support service organisations, and focus on a case study from this project in our break-out session.
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11.00 – 11.30 CEST Coffee Break
11.30 – 13.00 CEST How to Respond: Communication Strategies
Eóin Young
People talk about ‘reframing the public narrative’ and ‘reaching out to the movable middle’, but what do these terms and concepts mean in reality? And what does it take in practice to change the narrative? This session will address these questions. It will focus on how to understand your audience and how to develop effective communication strategies based on this understanding.
13.00 – 14.30 CEST Lunch Break
14.30 – 16.00 CEST How to Engage: A Case Study Campaign Targeting Depolarisation
Eóin Young
This session will provide key tools to develop a successful campaign on immigration/immigrant integration by focusing on effective ways to engage movable middle groups in campaigning. To illustrate the approach and principles, a real example of a campaign developed to engage German middle groups in the migration debate will be shared and analysed.
16.00 – 16.30 CEST Coffee Break
16.30 – 17.00 CEST Wrap-Up Session, Concluding Remarks, Course Evaluation & Awarding of Certificates
Lorenzo Piccoli
Andrew Geddes
In this session, participants will summarise what they have learned, and any remaining questions will be discussed. Furthermore, the participants will be asked to evaluate the course in relation to their expectations and then will be awarded their certificates of attendance.
17.00 CEST End of Day 3 / End of Training